What do you like best?
Redcap is extremely user friendly. I have no coding experience whatsoever, and yet Redcap makes it possible for me to design surveys and interfaces for data management.
What do you dislike?
There is an extent to what you can do on Redcap, so extremely complex surveys may not be possible to create.
Recommendations to others considering the product
Research all of the "tricks" to using Redcap. For example, there's piping, in which you can take an answer that a participant selected from a previous question and insert it into part of another question. You can also use html in Redcap to do things like indent, italicize, bold, underline, and change font size.
What business problems are you solving with the product? What benefits have you realized?
Redcap is our main source of data collection, data storage, and data organization and management. We use it not only for participants to fill out surveys, but for us to keep track of our own day to day research management tasks. This helps us to stay organized.