Referral SaaSquatch

(4)
4.4 out of 5 stars

Customer referral programs that actually work.

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Showing 4 Referral SaaSquatch reviews
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Referral SaaSquatch review by <span>Hai Chau P.</span>
Hai Chau P.
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Referral SaaSquatch Review - Pro & Con

What do you like best?

These are among the best thing I like about SaaSquatch:

- Automated with the referral tracking and reward fulfillment

- Easy to customize referral widget

- Report and Analytics

Most important: FRAUD PREVENTION, since advertising facing high fraud rate, this is a big plus for their software.

Bonus: 30 day free trial

What do you dislike?

Limited with choices for 3rd party Integration, and the set up for integration is difficult with complicated instruction. Sometime manually is required and it's tedious and time consuming.

Recommendations to others considering the product

If you are looking for an easy manage referral program, this is a good choice; but if you are using many software for your sale management, must be considerate since 3rd party integration is limited.

What business problems are you solving with the product? What benefits have you realized?

- Help us to win our brand loyalty with double sided incentives from our advocates to help their friend.

- Create engaging user

- Customize reward options to best fit with our business

- Diverse choice for reward options, range from cash reward, discount coupons to points rewards; hence we have multiple choice best fit for each sessions.

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Referral SaaSquatch review by <span>Jessiah R.</span>
Jessiah R.
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Verified Current User
Invitation from G2 Crowd
Reviewed On

Referral SaaSquatch is a great tool and the team behind it will go above and beyond to help!

What do you like best?

Their API is straightforward and simple to understand. I built a custom integration with Referral SaaSquatch and it was a fantastic experience because their devs were able to jump in and show exactly what was needed to get it up and running in our rushed timeline.

What do you dislike?

I wish they gave me a sweatshirt because that logo is 👌🏼

What business problems are you solving with the product? What benefits have you realized?

The project required a referral program that then refunded their purchase amount by a set amount per refer up to the full purchase amount, after trying 3 other services this was a breath of fresh air.

What Brand Advocacy solution do you use?

Thanks for letting us know!
Referral SaaSquatch review by Internal Consultant in Government Administration
Internal Consultant in Government Administration
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Great Saas Referral module for small o medium businesses

What do you like best?

- Simple and easy to theme, customize and integrate the Referral Saasquatch widget within your own applications

- Advanced and easy to understand referral analytics suite

- Double-sided incentives

- Customized reward options

- Ability to integrate with Single Sign On services

- Their big sell is on fraud prevention

- Personalized and prompt service

- Included promotional tools

- Social media integration, we have integrated with facebook and twitter as primary accounts. The plan is to integrate into more accounts in the future

- Free demo and 30-day use

What do you dislike?

- While it is easy to integrate the widget into your application, there are a few minor nuances

- Lack of ability for a custom portal

- They cover most major third party integrations, however, not all small businesses can implement one that is supported

- Not fully developed, however, it would be great if there was a bot (chat bot of some kind) integrated into either slack or facebook messenger that would engage with users and offer dynamic referral incentives based on interaction

Recommendations to others considering the product

- They are still a small company with solid funding, so they are most likely to provide excellent support.

What business problems are you solving with the product? What benefits have you realized?

Attempting to increase user engagement and expand brand awareness and improve brand loyalty. We have seen increased views, but have just implemented the solution.

Referral SaaSquatch review by <span>Leena T.</span>
Leena T.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Easier referral system to implement

What do you like best?

Their service is exceptional, and I love how simple it was to get the referral program up and running.

What do you dislike?

Nothing. Feature feedback: It would be great if we could integrate Referral Saasquatch with our NPS app Satismeter so that people could act on their feedback right away.

What business problems are you solving with the product? What benefits have you realized?

WOM is an important channel in our industry and Referral Saasquatch helps us tap into that market with their awesome product. Love it!

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