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ReferralCandy

3.9
(13)

Acquire New Customers & Increase Sales with a Referral Program Run a fully automated, customizable and easy to integrate referral program with ReferralCandy.

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ReferralCandy Reviews

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Showing 13 ReferralCandy reviews
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ReferralCandy review by Megan J.
Megan J.
Validated Reviewer
Review Source

"Haven't Pulled The Trigger Yet But Very Intrigued by what ReferralCandy has to offer!"

What do you like best?

Currently we are working with the customer service team from RC to get something set-up to implement for our customers in 2018. They are responsive, easy to work with, full of great ideas and 100% willing to go with what we are comfortable with to start.

What do you dislike?

The fees to work with ReferralCandy, while they may very well pay off in the end, are a bit high for our liking and we have had to delay implementing month after month while trying to get them approved.

Recommendations to others considering the product

So far, we are extremely pleased with their team and ideas. I cannot speak to implementation but it seems extremely promising.

What business problems are you solving with the product? What benefits have you realized?

We are trying to impose a sense of loyalty in our current customers and a sense of urgency in our prospects that we would like to become customers by using ReferralCandy to create a customer referral program that benefits both sides.

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ReferralCandy review by Steve A.
Steve A.
Validated Reviewer
Verified Current User
Review Source

"Fast and simple referral system. No coding required (for the most part)."

What do you like best?

When looking at referral program options, ReferralCandy jumped out as 1) easy to set up, 2) an inexpensive option for a startup. Many referral programs are expensive, I'm not saying their not worth it, but if you have a small customer base and want to start testing referrals, Referral Candy can get you up and going for just $25 a month.

What do you dislike?

The out of the box integration to woocommerce required a bit of coding to make it work properly. This wasn't a huge deal for us, but this could be cleaned up to allow a marketer completely install ReferralCandy and get the referrals flowing in, without any development help.

Recommendations to others considering the product

If you want to implement a low cost referral program for a Woocommerce powered site, ReferralCandy is a simple and cheap off the shelf solution that can get you up and going within a day. The price will scale up as you get more referral sales, which helps keep CAC low as you start out.

What business problems are you solving with the product? What benefits have you realized?

We are simply using this to increase sales. ReferralCandy is our referral program. We are getting much higher referral conversions with this tool, as opposed to asking customer to just share a code to friends.

What Customer Advocacy solution do you use?

Thanks for letting us know!
ReferralCandy review by Suzanna K.
Suzanna K.
Validated Reviewer
Verified Current User
Review Source

"Easy to use, but needs more customization options"

What do you like best?

ReferralCandy makes usage easy and the setup is very quick for each campaign.

What do you dislike?

The templates for social media disposal aren't as clean with trendy aesthetics.

Recommendations to others considering the product

Referralcandy can work on aesthetics of their templates and give easier methods of customization without having to go deep into code.

What business problems are you solving with the product? What benefits have you realized?

Referralcandy creates individual accounts with unique discount codes and payout systems that are automated. It saves a lot of time and makes referrals very easy to setup.

ReferralCandy review by Jake Rasmussen, D.
Jake Rasmussen, D.
Validated Reviewer
Review Source

"Perfect for Social Proof"

What do you like best?

The ease of setup on this account was awesome! I liked that it was not heavy lifting at all to get started with Referal Candy.

What do you dislike?

I did not like that it was hard to remove the Referal Candy branding on our forward-facing communications.

Recommendations to others considering the product

Give them a shot. Their cost is low so the risk is low. They make it simple to communicate with your existing customers and give them reasons to share their love for you with others.

What business problems are you solving with the product? What benefits have you realized?

Acquiring new customers. We know that "word of mouth" is some of the best ways to get new customers. This group helped us get new customers at a lower acquisition cost.

ReferralCandy review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source

"Great way to start building customer loyalty"

What do you like best?

Everything was very easy to set up and maintain. Almost everything is there waiting for you and you can completely customized everything. We were able to make everything match our brand and be what we wanted it to be with minimal issues.

What do you dislike?

You cannot have multiple campaigns, referral and affiliate program in one. Templates are easy to customize but you cannot do a lot of HTML or CSS changes so you are limited in some ways.

Recommendations to others considering the product

They have great support, if you have questions ask. Watch your billing, we had a few issues but got most of them cleared right up.

What business problems are you solving with the product? What benefits have you realized?

Customer loyalty and tracking return customers. This is something we couldn't do without referral candy. They also automated the gifts and that's a huge benefit, we don't have to manually send emails or gift cards, they do it all for us.

ReferralCandy review by Administrator in Entertainment
Administrator in Entertainment
Validated Reviewer
Verified Current User
Review Source

"Great, affordable option"

What do you like best?

Referral Candy integrates nicely with our site provider CrateJoy and provides customizable and brandable emails and widgets that look great.

What do you dislike?

There is some additional functionality we'd love to see as far as integrating with our system, such as a "Refer X people, get X coupon".

What business problems are you solving with the product? What benefits have you realized?

Some of our subscribers love sharing our product and we love the lip service!

ReferralCandy review by Nalla K.
Nalla K.
Validated Reviewer
Review Source

"Complex and time consuming to setup, but well worth it."

What do you like best?

Without able to develop our own in-house solution, this referral system works pretty much well out of the box.

What do you dislike?

The cost is way too high. But as an MVP solution this is good to start quick.

Recommendations to others considering the product

The best and fast solution to get up and running. And use it as MVP to prove referral program works for you.

What business problems are you solving with the product? What benefits have you realized?

Referral Program.

ReferralCandy review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Awesome Interface, Brutal Customer Service"

What do you like best?

Beautiful interface that is fairly easy to set up. The price is a little high, but for how easy it is for users to complete its worth it.

What do you dislike?

Support is essentially useless. Wasted 4+ hours of time and bounced from the platform due to the absolutely helpless responses. It honestly felt like someone was pretending to know IT.

What business problems are you solving with the product? What benefits have you realized?

Traction with current customers

ReferralCandy review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Good program - definitely works"

What do you like best?

The platform is very user-friendly - both to set up and to apply for as a customer

What do you dislike?

I wish it was more robust - that it had more advanced features.

What business problems are you solving with the product? What benefits have you realized?

Gain returning customers

ReferralCandy review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Review Source

"easy to set up"

What do you like best?

can get setup pretty quickly. doesn't require a lot of effort. templates for sending emails.

What do you dislike?

They need more variation in incentives. The ability to choose referrer and referee or just one would be good.

Recommendations to others considering the product

Get a campaign up and running quickly

What business problems are you solving with the product? What benefits have you realized?

Enables you to launch a share and win type campaign

ReferralCandy review by Administrator
Administrator
Validated Reviewer
Review Source

"Good product for a small company"

What do you like best?

It was very easy to use and implement when we were looking for a referral program for a start up company. Not very expensive.

What do you dislike?

Limited bells and whistles, did not have a customer advocate who helped get the best bang from our buck for the program.

What business problems are you solving with the product? What benefits have you realized?

Spread the company message

ReferralCandy review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Review Source

"Great app to help gain customers through referrals"

What do you like best?

Easy setup and integration with Shopify store, nice automation for sending emails to advocates

What do you dislike?

Reports are lacking and it would be great to have integration with other email software

What business problems are you solving with the product? What benefits have you realized?

Good solution to help spread the word about our product through social proof and sharing

ReferralCandy review by Agency in Management Consulting
Agency in Management Consulting
Validated Reviewer
Review Source

"Enjoy it"

What do you like best?

It took a day to set up! And it was easy to set up with little guidance or googling needed.

What do you dislike?

Has yet to show results of referrals, but

Recommendations to others considering the product

Little customization available

What business problems are you solving with the product? What benefits have you realized?

Easy referrals and benefit of letting the program run itself.

Kate from G2 Crowd

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* We monitor all ReferralCandy reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.