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RelationEdge

RelationEdge

4.2
(25 reviews)
Optimized for quick response

RelationEdge helps companies implement, customize and integrate Salesforce, and provides ongoing services and support to continually adapt the platform to meet changing business requirements.

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RelationEdge Features

Planning

Needs Assessment

Consultant understood business requirements and prioritized project tasks according to needs

83%
(Based on 17 reviews)

Resource Allocation

Provided appropriate resources required to complete work on time

81%
(Based on 17 reviews)

Stayed within Budget

Services were provided at price point as promised without the purchasing of additional services

83%
(Based on 17 reviews)

Statement of Work

Provide adequate documentation on project plan and scope

85%
(Based on 17 reviews)

Best Practices

Provided good advice on implementation decisions based on best practices

83%
(Based on 17 reviews)

Delivery

Technical Expertise

Resource provided had skillset required to complete the work

89%
(Based on 17 reviews)

Met Deadlines

Services were provided in timeframe promised

86%
(Based on 17 reviews)

Meeting Management

Planned and led effective meetings as required

88%
(Based on 17 reviews)

Project Updates

Provided approprate project updates to appropriate stakeholders thoughout project

86%
(Based on 17 reviews)

Scope Management

Managed project within scope while still meeting business goals

89%
(Based on 17 reviews)

Roll-out

Executed rollout to user base well

88%
(Based on 17 reviews)

Support

Go Live Support

Provided appropriate support during and after go-live

90%
(Based on 15 reviews)

Documentation

Provided quality documentation to be used to support implementation after go-live

79%
(Based on 13 reviews)

Training

Provided training to users/administrators to ensure ongoing success after consultanting engagement was complete

85%
(Based on 14 reviews)

Metrics

Implemented appropriate metric to ensure ongoing project success

85%
(Based on 8 reviews)

Admin Services

Manage admin changes on an ongoing basis

94%
(Based on 10 reviews)

Team Quality

Change Management Skills

Team helped facilitate positive change within organization

92%
(Based on 13 reviews)

Executive Presence

Consulting executives were present and available to resolve issues

86%
(Based on 14 reviews)

Vertical Expertise

Understood and had expertise in industry vertical the software was being implemented for

83%
(Based on 14 reviews)

Technology Partnerships

Strength of relationship and knowledge sharing with software vendor

86%
(Based on 13 reviews)