RelationEdge

RelationEdge

4.3
(14)

RelationEdge helps companies implement, customize and integrate Salesforce, and provides ongoing services and support to continually adapt the platform to meet changing business requirements.

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Showing 14 RelationEdge reviews
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RelationEdge review by Project Manager
Project Manager
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Verified Current User
Review Source

"Helped get us started in Salesforce"

What do you like best?

The ability to keep all information in one place. I was able to communicate our needs and the consultants understood what we were trying to do.

What do you dislike?

The Reports feature is difficult to use. RelationEdge set us up with a custom Lists object instead of using Campaigns, and it is easy to add Contacts but it is more complicated to pull them into a list on a Report from a Custom Object.

Recommendations to others considering the product

Make sure the scope is outlined in as much detail as possible. My understanding and expectations were higher for integration. I also learned at near-completion that our integrations with Constant Contact and Outlook were not going to work the way I thought they would. We are non-profit and have limited resources, and they were excellent at staying within budget.

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RelationEdge review by Jamie V.
Jamie V.
Validated Reviewer
Verified Current User
Review Source

"Salesforce Expertise!"

What do you like best?

RelationEdge was very knowledgeable about Salesforce. They were able to help us mold the system to new business processes. They had creative ideas for how to build workflow to help automate our processes.

What do you dislike?

There was nothing that I disliked. They were the right culture fit and the technical expertise to help with a successful launch.

Recommendations to others considering the product

We looked for culture fit and RelationEdge was spot on.

What Salesforce Consulting solution do you use?

Thanks for letting us know!
RelationEdge review by Misti  S.
Misti S.
Validated Reviewer
Review Source

"Work with Relation Edge and Field Service Lightning Implementation"

What do you like best?

They were there when we needed them when

What do you dislike?

Nothing that I can think of, I was very happy

Recommendations to others considering the product

I would recommend RelationEdge because they were able to understand how we do business and took time to figure out how Field Service Lightning needed to be adjusted, when it could be, to make it work with us. They were with us when also implementing a connection to our accounting software.

RelationEdge review by Jessica K.
Jessica K.
Validated Reviewer
Review Source

"Trusted Advisors"

What do you like best?

RelationEdge is a trusted Salesforce partner and comes highly recommended by our account manager. We have found them to be deeply knowledgeable about the software and they've been able to help us get through some roadblocks with adoption & usage among our teams.

What do you dislike?

At times there have been some inefficiencies with the way projects have been managed.

RelationEdge review by Brian B.
Brian B.
Validated Reviewer
Review Source

"RelationEdge: Game Changer"

What do you like best?

Having an all in one solution makes it easy for different departments to be on the same page- Adam and his team went above and beyond in their deliverable. For Salesforce the dashboards and reporting are key particularly in the Salesforce1 app.

What do you dislike?

Overall cost is expensive but the ROI is still there.

RelationEdge review by Anne B.
Anne B.
Validated Reviewer
Review Source

"RE came through for us...very pleased"

What do you like best?

Very dedicated to provide clean, efficient solutions that contribute to the success of our company, team and clients.

What do you dislike?

We happened to be mid-project during a RE staff change which caused a slight delay, but the new team ramped up right away and got the project back on track.

Recommendations to others considering the product

Great partner committed to your success!

RelationEdge review by Logan B.
Logan B.
Validated Reviewer
Review Source

"Custom Salesforce Deployment"

What do you like best?

Shelley and the business team were fantastic.

What do you dislike?

We had a good experience with the team in Denver. The middleware tool their tech guy recommended to our tech team wasn't good but we caught that before deployment and found another solution.

Recommendations to others considering the product

Ask for Shelley on the Denver Team.

RelationEdge review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Good implementor - not good partner "

What do you like best?

good account managers - responsive to me

What do you dislike?

not good at being thought partner

Recommendations to others considering the product

If you are knowledgeable about SFDC/ServiceCloud and need a shop that can execute/implement OOB solutions for you, then RelationEdge can provide value

RelationEdge review by Project Manager
Project Manager
Validated Reviewer
Review Source

"Excellent and Timely Work."

What do you like best?

RelationEdge was efficient and consistent. Their project management and implementation team provided up to date information and fast turnaround.

What do you dislike?

The wasn't anything we disliked about RelationEdge. Our limitations were a combination of not fully understanding the licensing differences in Salesforce.

Recommendations to others considering the product

RelationEdge is an excellent company. Be sure to spend adequate time planning before beginning work.

RelationEdge review by Project Manager
Project Manager
Validated Reviewer
Review Source

"RelationEdge helped clean our system up of non essential objects, fields and most of all, processes."

What do you like best?

Their extremely organized and methodical approach to assessing their clients' needs and delivering solutions.

What do you dislike?

Nothing, we are extremely satisfied with the service, although you definitely pay for the quality of service you receive.

RelationEdge review by Project Team Member in Management Consulting
Project Team Member in Management Consulting
Validated Reviewer
Review Source

"Fantastic Service"

What do you like best?

Knowledgeable, fast response times. They really understood our practice and what we were looking for.

What do you dislike?

N/A. Their service overall was fantastic compared to other implementation teams I've worked with in the past.

RelationEdge review by Project Team Member in Computer Software
Project Team Member in Computer Software
Validated Reviewer
Review Source

"Excellent Consulting Group!"

What do you like best?

Very responsive and easy to deal with people! Also very proficient in what they do.

What do you dislike?

I do not dislike anything about RelationEdge!

Recommendations to others considering the product

If you have questions regarding setting up Salesforce, I would go them! They really help.

RelationEdge review by Executive Sponsor in Telecommunications
Executive Sponsor in Telecommunications
Validated Reviewer
Review Source

"SalesForce implementation"

What do you like best?

Very knowledgeable team who generally responds very quickly to questions.

What do you dislike?

During the maintenance phase, it sometimes takes a few days to get resources scheduled.

RelationEdge review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Pardot Implementation"

What do you like best?

Friendly service, good price, and organized.

What do you dislike?

The project was scheduled to complete in 3 months and is still not done.

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