Relativity

Relativity

(111)
4.4 out of 5 stars

Relativity simplifies and accelerates how the world conducts e-discovery by bringing the entire process and community together in one open, flexible, and connected platform.

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Relativity review by <span>Matthew K.</span>
Matthew K.
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Relativity - Excellent Document Review and Production Product

What do you like best?

Relativity provides a great platform which is intuitive for non-techies to use. In addition, knowing how the back end works, you can build into it custom processes and procedures (scrips, apps, etc.) to customize your workflows. It also allows for easy and consistent checks for inconsistent document coding, issues within productions, and post-production QC.

What do you dislike?

Often upgrades can cause inadvertent issues with other aspects of the workspace (i.e. the most recent upgrade cause the Date fields to normalize incorrectly when building searches). These are usually quickly addressed and repaired by Relativity.

Recommendations to others considering the product

Reach out to get demos and/or review the Relativity website - they have a TON of helpful and useful videos.

What business problems are you solving with the product? What benefits have you realized?

We use it to assist our clients in doing culling data collections in responding to arbitration, litigation, and regulatory requests for information. The processing allows for reduced costs and simple review for inexperienced users.

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Relativity review by <span>Lynne B.</span>
Lynne B.
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Invitation from G2 Crowd
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Flexible eDiscovery review platform with easier administrative functions

What do you like best?

Full flexibility to do a wide variety of functions, while maintaining a fairly easy and consistent approach to administrative tasks; ease of creating your own add-ons via SQL scripts, or even creating Relativity Applications. Filtering on fields is quite user-friendly, and the Field Tree that can provide one-click access to any field designated to be displayed on that list is useful. I like the dashboards in the new UI and the ability to organize (and re-organize) saved searches into folders and subfolders. I really like Categorization and the ease of email threading.

What do you dislike?

I initially disliked the rather old-fashioned look, which kind of makes me think Windows 2000. But I got over it. I find the pivots a bit limited if you try to create one with large amounts of data. Because they are created on the fly each time, they choke on larger amounts; whereas if it allowed you to create one in the back end and simply save it as static, it could do more. I wish the List function would permit addition and deletion of docs to an existing List.

What business problems are you solving with the product? What benefits have you realized?

My computer is an eDiscovery service provider and therefore we provide the use of Relativity (among other products) to our clients. While we also offer Ringtail (which I believe is the other top eDiscovery platform), Relativity has been better known in the marketplace for the last 10 years and therefore has more brand recognition.

What eDiscovery solution do you use?

Thanks for letting us know!
Relativity review by <span>Tim L.</span>
Tim L.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

The most well known and respected eDiscovery platform to date

What do you like best?

When we mention to client's that we can provide hosting on our Relativity instance, we never have to explain what it is, or how it is better than the competition. The client will already know of it, or has been trained on how to use it.

What do you dislike?

Upgrading to newer versions can be quite difficult, however if we ever run into a problem, the 24 hour support staff are always there to help. We have upgraded twice, from 8.2 to 9.2 and then again from 9.2 to 9.4. The last upgrade was noticeably easier than the first, but still not foolproof..But I'm confident that in the future, it will be a more streamlined process.

Recommendations to others considering the product

Simply put, I believe that it will be the standard for how eDiscovery platforms should be. We were lucky enough to begin using it early, and we haven't looked back.

What business problems are you solving with the product? What benefits have you realized?

For our business, we require a secure and large scale review platform that can be accessed from anywhere the client requires. This has not let us down yet on that aspect.

The analytics functionality also significantly reduces review time and costs for the clients, which they appreciate.

Relativity review by <span>Scott H.</span>
Scott H.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Great Ediscovery tool

What do you like best?

I like that Relativity is a simple platform for users that they can do a 30 min training and be ready to review. I also enjoy the fact that from an admin side that it is more stable than other ediscovery that I have used.

What do you dislike?

I feel like some of the set-up/ upgrades have become bloated over the time that I have used Relativity. There are parts that are great such as having a response file that auto populates for items within the installer but if something goes wrong there is a lot of logs to go through to get to the issue.

Recommendations to others considering the product

I would highly recommend using Relativity. If you are concerned possibly see about trying a case with a Hosting partner and if it meets your needs look into possibly bringing it in house or working further with a hosting partner.

What business problems are you solving with the product? What benefits have you realized?

We are being able to provide our partners with fast turn around and give them the ability to review their cases quickly and be prepared for what they need. Improvements over the years with the software have given the ability to freeze up some time and discover better work flows.

Relativity review by User in Management Consulting
User in Management Consulting
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Powerful tool but could be more user friendly

What do you like best?

Relativity provides an extensive range of parameters to use to perform a document search. This can be particularly useful when trying to hone in on a document among millions of a very specific nature with little detail know.

What do you dislike?

Among its shortcomings:

- Searches are slow

- Interface requires too many clicks

- Downloads over 90MB fail/timeout (possibly by design)

- Not particularly user-friendly

Recommendations to others considering the product

Before diving into Relativity, make sure to review best practices and training to ensure that you use Relativity to its full potential. Just performing searches by "keyword' instead of being concise with the numerous individual criteria possible will generally yield poor results (i.e. 1000+ results or none at all). There are features that even tech-savvy people would find difficult to interpret without receiving training.

What business problems are you solving with the product? What benefits have you realized?

Relativity has the potential to streamline the eDiscovery process for a wide range of legal proceedings which require reviewing massive amounts of documents and media.

Relativity review by Administrator in Law Practice
Administrator in Law Practice
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Streamlined Discovery

What do you like best?

Tagging features and analytics make it easy to gain a clear snapshot of the review universe. Additionally, the ability to use multiple persistent highlight sets makes it easy to identify key terms or people in documents as well as quickly identify privileged material.

What do you dislike?

Many features are script-based, often long-running scripts, that can cause the program to timeout or experience latency. There is also not much flexibility in customizing the appearance or setup of the work space. The new user interface is also less intuitive than previous renditions. Finally, when you click through a link to a document, it will open in a new window, kicking you out of what you were working on prior to viewing that document. In prior versions, a user was able to have multiple instances of the program open in different windows.

Recommendations to others considering the product

Learn to use the advanced features. While it is easy to set up a basic routine within the software, you can fully leverage it by utilizing advances searching features as well as tagging options and analytics.

What business problems are you solving with the product? What benefits have you realized?

Managing e-discovery document universes for large scale litigation. The program allows you to organize, categorize, and process discovery productions.

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