What do you like best?
- Access to the full profile page of a contact, so I know I am looking at a right person and able to learn more about him/her. The fact that I can see the date when the contact info was updated.
- Reasonable richness of the database. We work in a very specific field and still I am able to find quite nice number of contacts each single time we would run a new campaign.
- Convenience of use. I can quickly build a list and export it.
- Support team. They are absolutely great! Haven't failed me or disappointed me not even once. Any issue I had I was timely supported on. Any credits issues was always fairly treated.
What do you dislike?
Nothing really. They are growing as a platform and they're providing a fair service for the cost they ask. They offer great support and you can feel that they eager to be better and bigger. Some features can be improved such as their new linkedin addon, which i find incredibly useful. Maybe some marking on the leads that have been already opened (purchased).
Recommendations to others considering the product
They deliver on what they promise and on a reasonable cost! Great support team!
If you are looking for a solution that can get you contact details quickly RelPro will be a good tool. If you are trying to build a small list per a certain criteria - RelPro will help you with that. It doesn't have an overwhelming menu, it's pretty straight forward and the company is working on improvements so to enhance the user experience
What business problems are you solving with the product? What benefits have you realized?
Main problem is missing email addresses. A lot of time we got a Linkedin list or some people we got referred to etc but we are missing on their contact details, and this is were we use RelPro the most.
In addition, quite few times it saved us a lot of time when we needed to build a specific list in a very short period of time for a new marketing campaign