That the report linker site only provided broad overview information when It seemed to promise something more specific and tailored. I was unable to preview before I bought the service however once I had paid I was unable to find anything remotely like the search engne had promised. I felt very let down particularly as I had spoken to eport link staff and tried to get a preview. I actually felt a bit duped.
My enquiry was followed up and what happened to my request was very unusual, someone actually LISTENED and TOOK OWNERSHIP, I really did not expect this and had written off the fee as a bad experience. I then received a further emaila dn offer to assist. when the member of staff was unable to I was offered a refund.
That is going ABOVE and BEYOND. Very well done to REPORT LINKER, this is far better thatn I expected and my respect for your service has been turned around