We use report miner enterprise, which lets you auomate tasks. The software is flexible enough to allow you tackle projects on different areas,it is also very intuitive, that makes train new users a much simpler task. Responsive customer support. Astera added OCR with version 7 and that helped us tackle even more intricate captures. We plan to move to centerprise in the future, this is a keeper for sure.
Version 6 had issues with stability that were taken care of with version 7, a model could become useless if you saved it with an error. Before buying this software, we tested comparable solutions and even with the mentioned glitch on version 6, report miner was the more stable solution we could test, so all in all, we could accomodate to what it offered.
I think you should test many options, take your time to look everywhere for alternatives. This technology is becoming mainstream and that brings many players to the table. That being said, I can recommend Report Miner because in our setup it works extremely well and it is an stable application, something other applications lack.
We are improving the accuracy/efficiency of tasks that involve data entry/verification, by formalizing/automating the current processes, leaving an easy to follow paper trail to audit easily the results. We are capturing data and storing in sql server and generating reports and triggered alerts to keep users up to date on the flow of pertinent internal activities.