Reputation Loop

(6)
4.2 out of 5 stars

Reputation Loop is a reputation marketing platform and their goal is to empower local business owners with the ability to control and expand their positive reputation.

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Showing 6 Reputation Loop reviews
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Reputation Loop review by <span>Chris O.</span>
Chris O.
Validated Reviewer
Verified Current User
Review Source

"Critical part of our reputation marketing!"

What do you like best?

I like this because it's easy to configure, easy to understand, and easy to manage on a long term basis. Also they have some great new features added all the time. This system allows us to allow the customer to manage their own account, or we can manage it for them as well. very flexible and gives us the comfort knowing our clients are protected from the worst reviewers.

What do you dislike?

It's pretty good...its sometimes hard to upload .csv files, but they seem to be working on getting that working better.

Recommendations to others considering the product

Jump in...don't hesitate, it's one of the best additions to our marketing by far.

What business problems are you solving with the product? What benefits have you realized?

Because we have Reputation marketing as a part of our overall marketing plan for clients, we don't have a lot of time or money to allocate to this piece. That is why this is perfect for us so we can do a great job, but not have to spend a ton of time doing stuff to get great results.

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Reputation Loop review by Administrator in Management Consulting
Administrator in Management Consulting
Validated Reviewer
Verified Current User
Review Source

"Lower end semi-custom reputation marketing"

What do you like best?

We like the ease-of-use for our self-service clients. This produce has the core features that we consistently commend (we have an agency license)

What do you dislike?

Other systems have more full featured e-mail campaigns, surveys and social media integrations. This system is basic compared to some of the others out there.

Recommendations to others considering the product

Talk to your agency and make sure that you understand exactly what you are getting and not getting in this product compared to other products. We do not recommend that you attempt to implement this yourself since there are many nuances to reputation that you might miss if you attempt to do this yourself. It is worth it to work with a local agency so that you understand everything before implementation.

What business problems are you solving with the product? What benefits have you realized?

We have our clients us this system when they mostly want to do reputation marketing on their own. While we do setup the back-end for them they are then mostly on their own as far as day to day operations. The system works well and features are constantly being added in but we usually go with our more turnkey, higher end systems for clients that want us to do everything for them.

What Online Reputation Management solution do you use?

Thanks for letting us know!
Reputation Loop review by <span>Sean D.</span>
Sean D.
Validated Reviewer
Review Source

"Best product on the market"

What do you like best?

RepLoop is what we use in our local / digital marketing agency every day with several dozen clients. It has the best mix of features and usability of anything out there, and believe me when I say we have tested/tried them all. Customer support is highly responsive on the rare occasion we've had to contact them.

What do you dislike?

Although it doesn't really affect us, one additional feature that would be nice would be greater support for countries outside of the US.

Recommendations to others considering the product

just do it!

What business problems are you solving with the product? What benefits have you realized?

Improving review flow for clients and verifying the usability of those reviews that are provided, as well as providing monitoring of reputation across the web and marketing of reputation. This tool has enabled us to have a one-stop shopping system for doing all things reputation for our clients.

Reputation Loop review by <span>Adam D.</span>
Adam D.
Validated Reviewer
Verified Current User
Review Source

"RL is good software for your agency"

What do you like best?

I like that it allows us to set it up and it automatically contacts customers

What do you dislike?

The interface is not very good. The explanations for many of the options are incomplete or incomprehensible.

Recommendations to others considering the product

The price is great but the interface is very difficult to navigate

What business problems are you solving with the product? What benefits have you realized?

Getting reviews for our clients on different platforms

Reputation Loop review by Agency in Marketing and Advertising
Agency in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Pretty big bang for the buck."

What do you like best?

This is a product that offers great tutorials and set-up is pretty painless.

What do you dislike?

Limited in the features that we would like to be able to utilize and pretty limited customization. Also - only partial monitoring available.

Recommendations to others considering the product

Reputation Loop offers a great entry level product for agencies to utilize for their clients; however - lacks a great deal of what is necessary for a full service experience.

What business problems are you solving with the product? What benefits have you realized?

This is a great entry level product to help manage and obtain on-line reviews as well as monitor a few citation sites. This has worked as an introduction to our clients for our more sophisticated offerings.

Reputation Loop review by <span>Ronni L. W.</span>
Ronni L. W.
Validated Reviewer
Review Source

"Our Clients Love Reputation Loop! "

What do you like best?

These software is an excellent way to get reviews on most major social media sites. The pricing is reasonable as well.

What do you dislike?

We are excited about their upcoming new product roll out.

What business problems are you solving with the product? What benefits have you realized?

Encouraging our client's patients to give their feedback on their medical experience. This makes the patient feels valued as well as knowing if they have any issues.

Kate from G2 Crowd

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* We monitor all Reputation Loop reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.