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Resilient Incident Response Platform (IRP)

4.2
(11)

The Resilient Incident Response Platform (IRP) is a platform for orchestrating and automating incident response processes.

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Resilient Incident Response Platform (IRP) Reviews

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Showing 11 Resilient Incident Response Platform (IRP) reviews
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Resilient Incident Response Platform (IRP) review by Timothy V.
Timothy V.
Validated Reviewer
Verified Current User
Review Source

"Highly customizable"

What do you like best?

The ability to custom code the interface any way we like, we are able to create effective tasks, intake is good. The ability to plugin to our primary intakes such as splunk. The ability to automate process and procedures with Phantom integration. Although intensive to setup, it is highly customizable. API integration with other products and good reporting will allow us to achieve our goals.

What do you dislike?

There does not appear to be any way of changing some of the default fields. The task based system is ok, but we would like the ability to create custom frames, that when clicked, would allow an analyst to move on in the task list. The interface can be very overwhelming for a junior analyst, even when we strip out a lot of content.

Recommendations to others considering the product

Plan properly before deployment, I cannot stress this enough. If you do not know what you want the product to do for you, it will be significantly harder to create the right dashboards and intakes.

What business problems are you solving with the product? What benefits have you realized?

Moving to a single pane of glass implementation will help us respond faster, gather better metrics, and get an overall better feel of the types of incidents our staff have to deal with on a daily basis We realize a huge benefit over our existing system, as we did not have good metadata during incident response. Resilient has allowed us to capture this info better.

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Resilient Incident Response Platform (IRP) review by Haresh S.
Haresh S.
Validated Reviewer
Verified Current User
Review Source

"Best dashboard reporting by the timeline status"

What do you like best?

I have used a lot of incident response platform tool over the years called Consumer call management and many more, but this one has infrastructure integration with directory,endpoint and network controls and also easy collaboration of email and web forms which makes it stand out and i could drill down by incident timeline status and type order and also dashboard reports which is quite easier

What do you dislike?

Sometimes the incident escalation ticket requests and follow up are out of sync and threat intelligence for DDOS attacks are not perfect since they dont track them ideally step by step and i have to redefine the process to find them

Recommendations to others considering the product

Tap the finest potential of it and also explore the nuances of what it has to offer

What business problems are you solving with the product? What benefits have you realized?

Mainly with dynamic request to incident adaptations and gives suggestive action which is really ideal being an end user and the special customer service ticketing platform gives a lot of edge for all SIEM & IRP requests

What Incident Response solution do you use?

Thanks for letting us know!
Resilient Incident Response Platform (IRP) review by Gokul K.
Gokul K.
Validated Reviewer
Review Source

"Resilient Incident Response Platform - IBM Product "

What do you like best?

We are using this product for the past 6 months in our healthcare initiatives projects. We are currently using the Resilient platform version of IBM-26

1. Delivers critical incident to Support analysts instantly.

2. create incidents from QRadar: manually, and automatically.

3. Notes and closing events are synchronized bi-directionally between the systems.

4. Automatically Closing Incidents due to update task, which runs every 2 minutes.

5. Initial installation is easy due to IBM guide available for everyone at free of cost while purchasing the licenses.

6. Availablity of IBM support analysts are more in the market and business is easy to do with for support

analysts for deployment of projects.

What do you dislike?

Only Dislike is learning since we are moving from other prioduct and installation will take its own time. As well its not an open source tool and we have to migrate all our existing data of incident back to Qradar tool.

Recommendations to others considering the product

1. Installation is easy once we procured the licenses for the accounting team.

2. Cost wise its much better than other tools in the market.

3. Response time is ease of knowledge and analysts will get to know the incidents in quick period of time.

What business problems are you solving with the product? What benefits have you realized?

Major business benefits in my project are:

Real-time incident dashboards and metrics that help security managers assess, measure, and improve IR capabilities. Due to that we have a good amount of reporting informations which stats information on Incidents. Automated enrichment that provides critical incident data that enables faster and more accurate decision making.

Resilient Incident Response Platform (IRP) review by Sander J.
Sander J.
Validated Reviewer
Review Source

"Recovery phase is marvellous"

What do you like best?

I had been using this product for my time for a longer time duration and i got to say that it has got whatever we need and in terms of preparation,eradication,recovery and also ensuring that no threat remains and bringing them back into the production environment ,this is vital and every time the incident documentation is perfectly updated in the portal and i can just prepare my team for potential incidents

What do you dislike?

Sometimes it takes a lot of time to get back the damaged systems back into the fully functional mode and its a long-tiresome cumbersome process and cannot be done in a single step and has to be charted one step at a time and also to improve future response effects we need to limit the number of requests ,and also it takes a lot of time notifying about the plan to stakeholders

Recommendations to others considering the product

Use it to recover from breach when detected

What business problems are you solving with the product? What benefits have you realized?

When the critical central repository system was just about to fail,there was a lot of chaos and confusion in the background running process and we were kind of unsure on the next steps,but i was able to use IRP to fasttrack,detect and limit the effects of a potential information with ease

Resilient Incident Response Platform (IRP) review by Ryen L.
Ryen L.
Validated Reviewer
Review Source

"This is the best. But should have easier GUI. Please improve."

What do you like best?

Its functionality is great! Lots of functions are powerful and very great. The true ideas behind those functions are really awesome and helpful a lot for our use at our company.

What do you dislike?

The interface no really is convenient. But can be significantly improved. The ease of use is critical for its future use. I really think since its functionality is a lot, they should provide better technical support to lower the learning curve. This will be important for its growth in near future. The GUI really sometimes is confusing and just not really response. But can be better a lot hopefully.

Recommendations to others considering the product

Do better bargain. The price could be lower.

What business problems are you solving with the product? What benefits have you realized?

Sales platform

Resilient Incident Response Platform (IRP) review by Tehani d.
Tehani d.
Validated Reviewer
Review Source

"Wonderful"

What do you like best?

Easy to navigate, no experience needed!

What do you dislike?

Nothing that I can think of it’s a very well rounded project.

What business problems are you solving with the product? What benefits have you realized?

I benefit in learning a new softaware that enables me to work at a quicker and steadier pace.

Resilient Incident Response Platform (IRP) review by Phani Krishna G.
Phani Krishna G.
Validated Reviewer
Review Source

"One stop integrated incident response software from IBM"

What do you like best?

Cloud Integrated, Backup protection, BCP, Data center services

What do you dislike?

Maintenance, Expensive, lot of steps involved in system recovery.

What business problems are you solving with the product? What benefits have you realized?

Life cycle steps generated during system failure and notification to all stack holders in each phase of system failure till recovery.

Resilient Incident Response Platform (IRP) review by Internal Consultant in Computer Networking
Internal Consultant in Computer Networking
Validated Reviewer
Review Source

"Incident Mgmt system review"

What do you like best?

The capability of orchestrating and automating incident response processes

What do you dislike?

would be better if integration is simplified and optimized as other tools like sniffer network incidents can integrate to IBM Resilient tool

Recommendations to others considering the product

recommend prospects to try out Resilient IRP quickly with organization’s existing security and IT investments.

What business problems are you solving with the product? What benefits have you realized?

Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments.

Overall Quality of product is excellent and helps improve business goals and objectives

Resilient Incident Response Platform (IRP) review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Thank you! "

What do you like best?

Easy to navigate when I am in a pinch.

What do you dislike?

Slow response time when I have customers waiting on a response.

Recommendations to others considering the product

N/a

What business problems are you solving with the product? What benefits have you realized?

The opportunity to solve serious issues without leaving it in the hands of people that aren’t able to actually help.

Resilient Incident Response Platform (IRP) review by User in Management Consulting
User in Management Consulting
Validated Reviewer
Review Source

"IR Response "

What do you like best?

Signatures are pretty accurate, detect incidents proactively

What do you dislike?

Installation takes a while - it takes a lot of effort and doesn't seem out of the box

What business problems are you solving with the product? What benefits have you realized?

Solving audit requirements as well as IT requests to manage incidents

Resilient Incident Response Platform (IRP) review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Great response system "

What do you like best?

It makes integration very easy with real time dashboard.

What do you dislike?

There nothing that I dislike about this system.

What business problems are you solving with the product? What benefits have you realized?

It has made decision making very effective as it guides the time through best responses.

Kate from G2 Crowd

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