What do you like best?
Retail Pro is a easy to use. The vendor, JDA, is responsive when we have a question.
What do you dislike?
I don't have any complaints. For the most part, it satisfies our essential needs. When using customer functions and entering in new clients, it would be easier to just add in new clients without having to input their name twice if they never shopped before. There should be a way that the name stays present.
What business problems are you solving with the product? What benefits have you realized?
We have been using the software Retail Pro for about two months now at our single location, which is a Swimming Pool retail store. Since the day we first launched the software, we have had such an easy time conducting business with our vast customer base. Ringing in sales have never been easier, and we can now, for once, really track our sales by department and so much more. The software was very easy to learn and J.D. Associates was a big part of that! Their training process was not only well-performed, but our teacher made it fun as well!