What do you like best?
I like that Retrospect has kept current with using the latest LTO technology and server update compatibility. This has helped make Retrospect a reliable and somewhat stable solution.
What do you dislike?
I dislike the current UI and user experience. It is a very cumbersome software that is not intuitive to ensuring backup data is complete. This may be a great software for someone who's full time job is to read manuals and know how this (and others like it) work. I find myself saying "What does this do?" and looking for answers on "how tos".
Recommendations to others considering the product
Shop around for the best fit for your company. Make sure to run a trial to make sure this is the right product for you. It's important to have easy-to-use software to save time and money. This software requires someone's full attention in reading manuals and understanding "what this does".
What business problems are you solving with the product? What benefits have you realized?
This product is helping us actively back up data to lesser-expensive and longer lasting LTO tapes, rather than faulty HDDs and servers. Ultimately, this is saving our company money and allowing longer-lasting (and reliable) data backups.