The Rev interface is so simple: you just upload your recording files, wait for them to process, review your order and the cost, and submit your order. It's one of the most affordable services on the market, at $1/minute to transcribe files.
Rev allows you to upload standard audio formats, such as MP4 and WMV files. Turnaround on the work is incredibly quick - I have submitted orders that were roughly 6 or 7 hours in total, and received notice the next day that the order was complete. I also like that, if a file is not capable of being transcribed -- for example, in instances where the audio quality is poor -- you are notified and permitted to upload again without any billing penalty. Finally, the transcriptions are very well done. It's very clean and professional looking (we receive ours in Microsoft Word format, although you can request other formats). Also, customer service responds quickly and thoroughly.
I don't like receiving piecemeal notifications when a single transcription within an order containing several transcriptions is complete. In our case, it is more convenient to simply be notified at the end of the order that all transcriptions are complete.
The first and last pages of the documents include company logos and the like. Our files tend to be webinar recordings and we post both that recording and the transcript online when they become available. It's a nuisance to have to delete the extra branding for every transcript. And finally, as would love to be able to export completed transcripts to PDF format (they are available in Word).
Rev is one of the most affordable transcription services on the market, wich is ideal for organizations and businesses on a smaller budget. (Fees for us are one dollar per minut of recording, as of this writing). It is very easy to upload files and submit. The work is often completed quickly., and can be easily downloaded when complete.