5-Star Online Review and Customer Feedback System

Work for ReviewBuzz?

Learning about ReviewBuzz?

We can help you find the solution that fits you best.

ReviewBuzz Reviews

Ask ReviewBuzz a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • Industry
Company Size
User Role
Showing 3 ReviewBuzz reviews
LinkedIn Connections
ReviewBuzz review by Marlin C.
Marlin C.
Validated Reviewer
Verified Current User
Review Source

"ReviewBuzz is a must for anyone in the service industry."

What do you like best?

Super easy steps for a happy customer to leave a review or steer them towards a feedback survey if they had a bad experience. Customer support and on-boarding team have been great to work with. The team is excited about the incentive program, something you've thought about doing for years but now have the ability through ReviewBuzz.

What do you dislike?

The office interface seems a bit outdated, but they're constantly making improvements. What matters most is what the customer sees, which makes up for the admin side.

What business problems are you solving with the product? What benefits have you realized?

Reviews have always slowly trickled in from customers but always struggled with following up on every service call to ask for feedback. ReviewBuzz integrates with our dispatching software, FieldEdge, and the process all happens behind the scenes.

Customers want to give feedback, especially after a great experience with a technician; ReviewBuzz makes it super simple for them to do so.

Sign in to G2 Crowd to see what your connections have to say about ReviewBuzz
ReviewBuzz review by Justin B.
Justin B.
Validated Reviewer
Verified Current User
Review Source

"Need online reviews, this is the platform for you"

What do you like best?

One of the easiest and simplified ways to generate and receive online reviews consistently out there. I have worked with other forms of review generation and this is one of the easiest to use that generates the reviews you want and where you want them.

What do you dislike?

I can honestly say that there really isn't anything I dislike about this product. It is easy to use and generates the results I want to see.

Recommendations to others considering the product

If you are not using ReviewBuzz, why not. You need to do something for your reputation management. This is the perfect product for it.

What business problems are you solving with the product? What benefits have you realized?

We are seeing an increase in our search traffic and impressions because we are receiving those all important online reviews that help with our online ranking.

What Online Reputation Management solution do you use?

Thanks for letting us know!
ReviewBuzz review by Consultant in Professional Training & Coaching
Consultant in Professional Training & Coaching
Validated Reviewer
Review Source

"ideal for service companies"

What do you like best?

Lets you take advantage of the personal 1:1 relationship built between technician and customer. People are more likely to write a review for a person that spent time helping them than for a company. Provides a reward system for staff that get reviews as well as a widget to feature a company's reviews on the company website and for each tech to have their own marketing "brag" page/flyer.

What do you dislike?

Some UX features could be improved to make it easier and faster

What business problems are you solving with the product? What benefits have you realized?

Finding out about positive and negative business processes. Getting more public reviews. A system to reward staff.

There are not enough reviews of ReviewBuzz for G2 Crowd to provide buying insight. Below are some alternatives with more reviews:

BirdEye Logo
BirdEye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.
Podium Logo
Podium is the industry’s leading online review management platform that helps businesses collect and manage online reviews on sites like Google, Facebook, and many more.
3 Logo
Manage business reviews with enterprise reputation management software
ReviewTrackers Logo
Track all your online reviews from all major review sites, in one central location.
5 Logo
(93) is the only review management software for professionals. Acquire, monitor and amplify online reviews on Google, Facebook, Yelp and industry sites. Easily scaled and white-labeled for Agencies and Enterprises.​
Broadly Logo
The Broadly reviews platform helps businesses get positive online feedback across Google, Yelp, Facebook, and their website while also protecting their reputation.
Reputology Logo
Monitor reviews and feedback for all of your stores on Yelp, Google+ & more. Reputology helps multi-location businesses respond quickly & improve.
Advocately Logo
Advocately allows you to run Customer advocacy programs that will generate reviews, referrals and case studies
NiceJob Logo
Inbound Marketing Platform
10 Logo
(29) has developed several review collection solutions including Merchant Review Collection, Product Review Collection & In-Store Review Collection. is focused on providing the best social review experience for websites across the globe. Our developers are happy to create custom solutions to fit your individual business needs. We display all of our costs upfront and don’t tie you in with lengthy contracts. We don’t shy away from challenging projects and we love creating custom solutions for our clients.
Show more
Kate from G2 Crowd

Learning about ReviewBuzz?

I can help.
* We monitor all ReviewBuzz reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.