Reviews.co.uk

(25)
4.9 out of 5 stars

Reviews.co.uk has developed several review collection solutions including Merchant Review Collection, Product Review Collection & In-Store Review Collection. Reviews.co.uk is focused on providing the best social review experience for websites across the globe. Our developers are happy to create custom solutions to fit your individual business needs. We display all of our costs upfront and don’t tie you in with lengthy contracts. We don’t shy away from challenging projects and we love creating custom solutions for our clients.

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Reviews.co.uk review by <span>Alec H.</span>
Alec H.
Validated Reviewer
Verified Current User
Review Source

"A product that has revolutionised our business!"

What do you like best?

The platform just works - and really well. Reviews conversion is high - much higher than our previous supplier. We take the data and use it to drive our decisions as to what we need to do next. The team at Reviews.co.uk are ultra responsive - they love helping us out when we have new ideas. In particular they have modified their API to provide extra data that we requested so we can build services used across the airport. They are very proud of their product and a pleasure to work with.

What do you dislike?

There's nothing that we dislike about reviews.co.uk

Recommendations to others considering the product

Take a trial and ask them lots of questions that you may have. They will impress you!

What business problems are you solving with the product? What benefits have you realized?

Reviews.co.uk have helped us understand customer satisfaction and pain points across our business in more or less real time. We have dashboards used across the business that tell management how things are going. We take the reviews.co.uk data and use it to derive a year on year customer satisfaction score that sits alongside our weekly and monthly financial metrics. We have an action plan that drives investment based on the data Reviews.co.uk provide us. We believe that happy customers will both spend more and come back - so a core benefit of having reviews.co.uk is increased financial performance.

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Reviews.co.uk review by <span>Jeff N.</span>
Jeff N.
Validated Reviewer
Verified Current User
Review Source

"Great Company, Product, Support"

What do you like best?

We have been using Reviews.co.uk for over a year now and the ease of implementation of the platform along with the flexibility on how we collect reviews for our product is outstanding. Our reviews get pushed to Google and we are very pleased with the results of implementing. We are only doing product reviews but are looking to implement the Q&A functionality as well as moving our NPS scoring over to their system.

What do you dislike?

Could use a better integration with Bing XML feed creation but since the reviews are exportable it isn't the most difficult thing for us to manually complete.

Recommendations to others considering the product

Give it a try. It is definitely worth the investment.

What business problems are you solving with the product? What benefits have you realized?

As an ecommerce company we were primarily looking to obtain product reviews so we could implement Google Product Ratings into our shopping campaigns. Their solution worked perfectly to meet our needs.

What Product Reviews solution do you use?

Thanks for letting us know!
Reviews.co.uk review by <span>Stanislas B.</span>
Stanislas B.
Validated Reviewer
Verified Current User
Review Source

"Best review management tool I could find"

What do you like best?

Reviews.io centralizes all of our review listings within a single interface. It gives us an easy to use platform to monitor client feedback and engage with them in near real-time.

Using reviews booster we were able to quickly gererate more validated reviews from our current clients. We love the fact that we can ask our users to post reviews on third-party review site (google, yelp, trustpilote...).

What do you dislike?

Because the platform evolves so quickly sometime a new feature might stop reviews from loading. That said the team is super reactive and everything is quickly solved.

Recommendations to others considering the product

I have interviewed several other vendors and reviews.io was way above the rest in term of features and price.

What business problems are you solving with the product? What benefits have you realized?

We are now on top of our customer reviews we listen and provide immediate feedback. Thanks to Reviews.io we have been able to generate many new genuine reviews by integrating it with Intercom.

Our overall score is now super good and our reviewers appreciate our immediate attention and feedback.

Reviews.co.uk review by <span>Jay O.</span>
Jay O.
Validated Reviewer
Review Source

"Great small team with a scalable platform"

What do you like best?

The service you get from the team at Reviews.co.uk is excellent. They respond to queries very quickly and always aim to improve the platform to help solve our issues. The business is very open and no matter who you talk to they are very passionate about what they do. Not to mention they always aim to please due to their rolling agreement.

What do you dislike?

That we didn't find them sooner and maybe their reputation within this space is a little unknown. Although this is increasing everyday

Recommendations to others considering the product

There are a number of established Reviews & Ratings businesses within the market. Forget those as not only is Reviews.co.uk cheaper they are much more flexible and work to your requirements. The team and the platform is scalable but also adaptable to the ever changing market.

What business problems are you solving with the product? What benefits have you realized?

The provide us with a solution that is easy to manage and creates a seamless experience for our customers when reviewing and rating our products/business. We have already seen an increase in review conversion and expect to see an uplift in product conversion rate when we launch on our new web platform

Reviews.co.uk review by <span>Neemisha Niaomi K.</span>
Neemisha Niaomi K.
Validated Reviewer
Review Source

"Perfect solution "

What do you like best?

We moved to Reviews.co.uk over 4 years ago as our current supplier could not meet our needs. Over the years it has been great to see the platform continuely develop to meet our business needs. The reviews team always welcome any suggestions and suppprt to solve any bespoke problems. We have seen our score constantly grow and outweigh our competitors given our customers trust in our brands.

What do you dislike?

There is not much to dislike about reviews.co.uk they do what they say on the tin. We wish we had used them sooner

Recommendations to others considering the product

Reviews.co.uk work with you to meet your business needs there latest development for third party has transformed our scores at no extra cost. They do not stand still they are constantly working to develop the platform whilst considering Google’s SEO updates to ensure your reviews score out ranks your compet

What business problems are you solving with the product? What benefits have you realized?

Reviews.co.uk has helped support trust in brands. Mobiles.co.uk offer competitor prices on the latest mobile phones therefore trust for the customers is key and reviews.co.uk has helped deliver this onsite as well as offsite. SEO has already been a key objective for us and reviews.co.uk has constantly worked with us to ensure high rankings.

Reviews.co.uk review by <span>Tucker S.</span>
Tucker S.
Validated Reviewer
Verified Current User
Review Source

"It would be difficult to ask for more..."

What do you like best?

Overall, a fantastic experience. I've never been through a smoother and more upfront sales process, and the customer service has been unparalleled.

When it comes down to integrations there are several options, so matter the level of technological experience our partners are able to quickly and easily set up the data feeds.

You couldn' task for more when it comes to product features, ease of use for the end user, and overall functionality.

What do you dislike?

In my mind, the biggest weakness for Reviews.co.uk is their reporting functionality. It would be nice to be able to get deeper into customer segments and drill into some of the dashboards.

The navigation is easy, but not super intuitive for me so it took some getting used to.

What business problems are you solving with the product? What benefits have you realized?

By utilizing reviews.co.uk, our partners in the ecommerce space are able to realize the benefits of an automated merchant and product review flow.

Kate from G2 Crowd

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* We monitor all Reviews.co.uk reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.