What do you like best?
I like the volume of what Rezdy can do. The number of functions that can be used, added, subtracted to make the process of booking customers in are incredible. Rezdy also has a huge hard drive that can hold a very large number of contacts. As the system continue's to be used, the more it holds, and it still works great.
What do you dislike?
What I have found I dislike about Rezdy its speed. The system is very slow compared to other programs I have used. It could also be the work computers that are slow and not just the program but this has been my experience. I also have found that Rezdy can be very inaccurate when it comes to added up how much someone is required to pay. We have to always have a calculator handy otherwise it's very easy to incorrectly charge someone.
Recommendations to others considering the product
I think Rezdy is well worth researching into. For the work that we do, I couldn't imagine not having Rezdy as our booking platform - In a way, it seems as though the program is made just for us by how personalised it is so this may be what you are looking for. I think if Rezdy had some updated such as correct calculating and quicker speed it would far exceed many other programs!
What business problems are you solving with the product? What benefits have you realized?
We are able to track so far back to when the program was first chosen to be used. We can easier book in return customers just by searching their name and email etc. We also have the ability to write 'log notes' that help support others that may not know what's happened or been spoken about with a customer so we can go into the log notes and be updated rather then seemingly not knowing what we are doing.