RF-SMART

(3)
4.7 out of 5 stars

RF-SMART is the leading brand of mobile data collection solutions for manufacturers, distributors, and retailers utilizing cloud ERP systems like NetSuite and Oracle SCM Cloud.

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RF-SMART review by <span>Michael C.</span>
Michael C.
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UPC Integration

What do you like best?

Certain aspects of our manufacturing business require very detailed tracking. Right down the which bin the item was pulled from. Before RFSmart everything was done by hand. First we would write the details on each order then we would have to hand type all of the information into our CRM to keep track of it. Now with RFSmart we just scan the ticket, scan the individual components and where they came from and then done. Another great feature is being able to capture the amount of labor going into each order. This has helped us redefine our margins by product and not just product group.

What do you dislike?

I dislike the scanner support. I buy my scanners directly from them only to find that almost every time there is an issue I have to go through them and they usually need help from Zebra. I just think if you are going to sell the scanners you should have a little better trouble shooting abilities.

Recommendations to others considering the product

Be ready to spend a ton of time learning the system if you have never used UPC systems before. The integration into our CRM took longer than expected but very worth it in the end.

What business problems are you solving with the product? What benefits have you realized?

We are solving many efficiency problems we did not even know we had. RFSmart has definitely helped us realize our full potential.

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RF-SMART review by <span>Sheldon W.</span>
Sheldon W.
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Simple WMS light solution

What do you like best?

The ability to handle barcode situations quickly and easily in a cloud environment.

What do you dislike?

The solution works , nothing to dislike. It's meant for small WMS needs.

Recommendations to others considering the product

Think through your Warehouse procedures first. Document them. Review them and ensure that they are ranked by must have, business process can be changed or through customization's. Most warehouse requirements can be simply changed through some minor business process redesign that will make things simpler for your team and increase your acceptance of the implementation and provide a higher ROI.

What business problems are you solving with the product? What benefits have you realized?

Small WMS needs that customers want an inexpensive and quick to install very light WMS solution.

What Tools for ERP solution do you use?

Thanks for letting us know!
RF-SMART review by <span>Travis W.</span>
Travis W.
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Great for picking, packing, and shipping. Manages inventory with ease.

What do you like best?

The integration with Netsuite is a huge plus in my book. Using scanners to scan the product, fulfill it, and have it ship then it all corresponds to Netsuite makes the system well worth it. Having multiple scanners for different departments makes the process run pretty smooth with only minor hiccups.

What do you dislike?

Sometimes the server can get bogged down which can cause some issues. We have product separated into bins and sometimes it can get mixed up and something will get entered wrong and it can cause a commotion. Overall, the pros outweigh the cons by a long shot.

Recommendations to others considering the product

This system is amazing. It makes everything easier when it comes down to it. Making sure that the all of the orders are being fulfilled correctly and on time is a huge benefit. It is an absolute no brainer when it comes down to managing the inventory in a warehouse setting and the built in Netsuite works flawlessly. Give it a shot and you will not be let down.

What business problems are you solving with the product? What benefits have you realized?

We have a large manufacturing plant that we use rf smart for. We use it on scanners to manage our inventory by counting and receiving product in. Our small orders department uses these scanners also to pick, pack, and ship orders. This helps cut down on the amount of errors when picking the items because if you scan the wrong item then it will tell you that it isn't the correct item.

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