We love that RFP365 has simplified our RFP management process. Prior to purchasing this software, we were just copying and pasting answers from a Word document, and only one team member could open the document at a time.
Another benefit that we don't really use (but a larger team would benefit from) is the ability to set up an approval process. This allows a Manager to approve (or decline / ask for updated) answers to the RFP before the document is finalized, directly from within the system!
Perhaps the best thing about the system is the ability to email RFP questions directly to other people (who don't have to be users) for them to answer. When that person receives the email, they can respond to it directly, and their response is recorded in the system.
The search function can act a little wonky sometimes (i.e. picking up small words like "and" or "is" instead of keywords). Also, the export can take a little bit of a learning curve to get used to, but it is worth learning!
UPDATE: We have de
This system took us from having a searchable Word document that we were copying and pasting from, to an online library of the latest and greatest RFP answers. It also allows our Marketing Manager to assign certain questions to different team members, so that there is no confusion who should answer which sections / questions.