I have been working in cyber security for many years and Ridgeback has been one of the most interesting product because It prevents you from intrusions and secure your network. It's really easy to install and it's friendly. I would say this is better than a firewall because It has a stronger security. No one can touch your datas with this.
What do you dislike?
Just one thing I don't really like about this product is the fact It looks like the most secure product but you can spend a lot on products like Ridgeback but the most important security issues are the employees and you have to be careful with them.
Recommendations to others considering the product
What I recommend to any company is to make sure your employees have a good knowledge of security and after your employees have a good knowledge of security to prevent them from hackers and then you can buy it because this is really secure.
What business problems are you solving with the product? What benefits have you realized?
Security issues. You don't have to worry about the security of the company.
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