Used this service as part of my mortgage lender process. Seemed easy enough to use. good functionality
Total lack of security and negligent unrequested unsecured transmission of personal files.
Even though right signature use encrypted website for processing, it's totally worthless when they simply send unrequested unsecured sensitive PII files in unencrypted plain text email with attachment that any of the dozen dns and isp admins can and will view at their hearts content. Let alone where else these documents reside.
Imagine what people will say if they shipped sensitive documents without at least putting them in envelopes through USPS. This is even worse when it's done electronically.
Seriously though, it's 2015 and this business needs basic security training and control education. Government (NIST) has plenty of standards they can look to implement that go back at least 2 decades. Start with that RightSecurity. Too late for my personal data.
If you care only about functionality, then this will do the job. Make sure you have plenty of insurance for privacy and security risks.
none in my case, I will have to worry about where else my personal record now reside in full sight