RingCentral Meetings

3.8
(39 reviews)

RingCentral Meetings is designed to be an easy to host virtual webinar service.

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RingCentral Meetings Reviews

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RingCentral Meetings review by Ravi K.
Ravi K.
Validated Reviewer
Verified Current User
Review Source

"Meetings made easy!!"

What do you like best?

The best tool for having meetings and calls. Features like screen share, meeting recorder will help alot in the corporate world.

Having the control over video while starting the meetings is a big plus for us.

Can choose over the dedicated Personal Meeting ID or change it when ever required helps the end users to join the meeting when we just share the meeting id number.

Ring Central Meetings offer a dedicated dial in number which can be accessed from several locations on earth using their local numbers.

What do you dislike?

As of now, I did not see any missing feature that I dislike this tool.

I would be more happy if the international numbers include INDIA also as most of my offshore team asks for this feature so that they can work remotely and join the meetings without internet.

Recommendations to others considering the product

Industry standard tool that offers ability to conduct meetings and webinars.

Ring Central Meetings offer localized Conference Bridge number that can be used from different geo locations.

What business problems are you solving with the product? What benefits have you realized?

Scheduled meetings with clients with ability to give a conference bridge dial in number.

Some times while presenting demo's or while conducting special training we need to record the meeting while capturing the screen and Ring Central meetings is the best tool for us.

Multiple participants sharing the screen is one of the unique feature we were using while conducting internal demos.

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RingCentral Meetings review by Ariana R.
Ariana R.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"RingCentral Review "

What do you like best?

I like that I can easily call members within my own organization, setting up the microphone and screen share are relatively simple as well. Muting/ other user functions are simple to use as well.

What do you dislike?

I dislike that setting up your own meetings are more complicated, I once set up a conference call and ran into a glitch where I couldn't join my own meeting because I wasn't the "host" when I was. Had to call my mentor and just have our meeting over the phone.

Recommendations to others considering the product

Overall, I believe that RingCentral is a good product once you know your way around or have gone through a training module. It is easy to join conferences that are already in place, can be a little laggy at times but a meeting has never been dropped when I have used the product.

What business problems are you solving with the product? What benefits have you realized?

Personally, I am still learning to set up my own meetings with those that are outside of my organization. Benefits are that meetings can be conducted at any time from any where!

What Webinar solution do you use?

Thanks for letting us know!
RingCentral Meetings review by Robert R.
Robert R.
Validated Reviewer
Verified Current User
Review Source

"Rollercoaster experience"

What do you like best?

The implementation of RingCentral was pretty easy. They walk you through the whole process, and come into your office (obviously a little more expensive) on your launch day to ensure everybody gets set up correctly.

What do you dislike?

We've had audio issues galore with both RingCentral soft phones, and Meetings. In addition, our recordings on RC Meetings have been failing on a regular basis. We usually send recordings to customers after calls, so they have it to reference. Several Customer Success reps have had to re-do the entire (hour long) calls to try and re-record the meeting.

RC Support has not been great. They constantly point you to their help docs, and continually ask for more and more information. For example, our customers were getting a malware notice when they tried to download RingCentral Meetings, which we told support. They constantly asked what antivirus, software, browser...etc our customers were using. Our customers are joining the meeting to talk with us, not give us their browser version. It ended up like 30 days later that RingCentral had not updated the security certificate on their install package. For our recording issues, they want all of our CS team to download ANOTHER app that keeps log files on it.

If you go with RingCentral, be prepared for months of back and forth with their support team.

Recommendations to others considering the product

Give customers what they pay for.

What business problems are you solving with the product? What benefits have you realized?

We wanted a cloud-based soft phone system that was integrated with a meeting solution. Really, the soft phone and Meetings app (Zoom) are two different apps that you have to open on your computer.

RingCentral Meetings review by User in Public Policy
User in Public Policy
Validated Reviewer
Verified Current User
Review Source

"It Does the Job"

What do you like best?

For mass meetings, giving access to outside vendors, and even for hiring and interviewing possible job candidates RingCentral does the trick. Allowing others to simply download the program quickly from the browser link truly makes RingCentral good for any business.

What do you dislike?

The fact that it automatically sends you to your desktop email. I do not use my desktop email and if the link for the scheduled call was available simply to copy and paste over into other programs, documents, or to calendar invites the process of scheduling calls would be much easier. Having to wait until it opens up in the email to then copy it out of another program is just another unecessary step.

Recommendations to others considering the product

I haven't seen any updates to this product since using it initially. Also look at UberConferencing for calls instead of RingCentral but use RingCentral for your video interfacing.

What business problems are you solving with the product? What benefits have you realized?

Working in a remote environment RingCentral allows professionals across the country to call-in to the open video line and connect. Also the share-screen feature allows the host and administrator to give presentations through an online program.

RingCentral Meetings review by Justin B.
Justin B.
Validated Reviewer
Review Source

"Typical, good meeting app. If you already use another product that offers meetings, use theirs"

What do you like best?

Meeting apps are mostly all the same but this one does stand out a little more. I wouldn't go out of my way just to purchase this one though. If you guys already use Office 365, use Skype for business, if you already use some other company for a service, and they off meeting software, you might as well bundle as much as you can. That being said, this is a great product and works well for guests without needing admin rights to install anything, and it's very light-weight program that seems to work every time. It is based off "Zoom" meeting software just like many other solutions. They have great integrations into Google and Microsoft products.

What do you dislike?

Nothing mind-blowing better than many other chat offerings. This is a good one but if you can find a cheaper one or bundle with a current provider, I would recommend trying those first.

Recommendations to others considering the product

Try to bundle a meeting app with a current provider first, but if you don't have anything else, this is definitely a grade A solution.

What business problems are you solving with the product? What benefits have you realized?

Creating a calendar event in Outlook with a meeting ID automatically is great. It also works well with Google Calendar. Video conferencing and screen sharing does everything you would hope it would do. We also recorded training sessions to later replay so we don't need to do the same thing each time.

RingCentral Meetings review by User
User
Validated Reviewer
Verified Current User
Review Source

"Good for office and field employees"

What do you like best?

I enjoy the ease of using Ring central. It connects the office staff and field staff easily when work phones are not provided. It is easy to search collegeues by their positions and names.

What do you dislike?

While it is nice as an app, this can be difficult to reach people all the time. It comes through as a phone call, but if your phone does not have WiFi at all times, it can be difficult to receive these messages. Joining in on a webinar is made simple by sending direct emails that connects you straight to your meeting.

Recommendations to others considering the product

Would be nice to use the texting feature to outside clients as well as colleagues.

What business problems are you solving with the product? What benefits have you realized?

RingCentral solves the ever growing problem of not being in two places at once. It lets you join in from anywhere or any time so you do not have miss a beat if you cannot make it to the meeting physically. Telecommunication is the way of the future and Ringcentral is helping us get there.

RingCentral Meetings review by Tammi O.
Tammi O.
Validated Reviewer
Review Source

"Easy to use, good video quality and multiple device options"

What do you like best?

Meetings is really easy to use and can be accessed from computer, smartphone or tablet. You can record and turn it into a webinar, share screen or even transfer to another host.

What do you dislike?

I have not encountered anything I dislike about the service yet

Recommendations to others considering the product

It is so simple to use and can be accessed from multiple platforms including smartphones, PC and tablets. We record training sessions and make them available online so that team members can view at their convenience. This is just one of the services that comes with our RingCentral Office

What business problems are you solving with the product? What benefits have you realized?

This allows us to share news, events and training with our team members and can be recorded for new team members that are on boarding. We have also used this for recruiting

RingCentral Meetings review by Caleb J.
Caleb J.
Validated Reviewer
Verified Current User
Review Source

"RingCentral Meetings is a good tool for office meetings with remote workers, work from home, etc."

What do you like best?

RingCentral is very easy to use, to add to any Outlook calendars, and easy to set up on the fly if needed.

What do you dislike?

Took a bit of time to implement within the company.

Recommendations to others considering the product

Compare to other meetings tools such as Webex, Zoom, etc.

What business problems are you solving with the product? What benefits have you realized?

A solution to having meetings within the company, from office to office around the globe. We have offices in different continents so this is useful.

RingCentral Meetings review by Candice A.
Candice A.
Validated Reviewer
Verified Current User
Review Source

"RingCentral - Keeping Us Connected"

What do you like best?

I love the RingCentral HUD. We use RingCentral for our voip phone service and the HUD makes it very easy to view call logs, contacts, voicemails, and even who's available or busy on the phone.

What do you dislike?

Occasional technical difficulties, but I think that comes with using any internet based system especially phone systems.

Recommendations to others considering the product

I recommend RingCentral webinar and other services such as Meetings and Phone service.

What business problems are you solving with the product? What benefits have you realized?

I work in a remote office in a different state than our corporate office. RingCentral helps us stay connected and meet virtually using the Webinar function.

RingCentral Meetings review by Caroline T.
Caroline T.
Validated Reviewer
Verified Current User
Review Source

"Great web collaboration platform"

What do you like best?

RingCentral has a fairly simple platform for sharing information and is easy for customers outside of my company's organization to join and share.

What do you dislike?

Some customers with high security settings are unable to access the platform / see screen which is shared due to their company restrictions

What business problems are you solving with the product? What benefits have you realized?

We work with customers remotely very frequently to help configure their software, resolve issues, and collaborate. RingCentral allows us to easily collaborate and share with end customers including recording training sessions, ask customers to share their screen, and take control of their screen if required.

RingCentral Meetings review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Better than Go To Meeting but not by much"

What do you like best?

Integration with Microsoft Office (desktop) makes creating meetings pretty seamless. Most times the invitees don't have to install anything to join the web meeting but this seems inconsistent as other times people have told me they do have to install something to view our meeting which can be a hassle with some companies that don't allow installation of software. For the most part calls don't get dropped and they don't have outages.

What do you dislike?

Support is pretty poor when there are issues it takes awhile to get a response

Recommendations to others considering the product

Give others a try as well, such as join.me, etc.

What business problems are you solving with the product? What benefits have you realized?

Video and web meeting conferences for online demonstrations of our software

RingCentral Meetings review by User
User
Validated Reviewer
Verified Current User
Review Source

"its a great opportunity to hold meetings across the country all in one place over the web. "

What do you like best?

I like how you can interact virtually through webcam with multiple locations at once in one place over the web.

What do you dislike?

Sometimes can be a little glitchy as far as functionality or the video not working properly but about 98% of the time everything works great!

Recommendations to others considering the product

It works well and gets the job done. So far so good over close to a year that I have used it.

What business problems are you solving with the product? What benefits have you realized?

Being able to hold meetings across the nation all in one place so to continue having team discussions on a regular basis no matter your location.

RingCentral Meetings review by User
User
Validated Reviewer
Verified Current User
Review Source

"Fairly robust once implemented. Can be difficult to set up."

What do you like best?

Once connection was established it was easy enough to gain mouse control, and more often than not was pretty stable and not very resource heavy on use connections/computers. Annotations worked well with it although there could be more variety with potential premade annotations.

What do you dislike?

Found it somewhat difficult for end users to be able to establish the screen share. Business dealt with users who were not particularly tech savvy and have to provide very specific instructions in order to screenshare.

Recommendations to others considering the product

Make sure users go over preference settings otherwise it can be clunky

What business problems are you solving with the product? What benefits have you realized?

We use it to establish remote control of client machines in order to assist with troubleshooting

RingCentral Meetings review by Kate B.
Kate B.
Validated Reviewer
Verified Current User
Review Source

"Good VOIP system"

What do you like best?

Call recoding, glip messaging system. Easy to set up conference bridge/call

What do you dislike?

For conference calls, there are multiple codes a participant has to enter which creates some confusion.

What business problems are you solving with the product? What benefits have you realized?

We used to use different tools for conference calls so this is great to do it all in one place.

RingCentral Meetings review by Brian L.
Brian L.
Validated Reviewer
Verified Current User
Review Source

"Nice Meeting app to go with Softphone"

What do you like best?

Quick and easy setup of events plus google calendar integration.

What do you dislike?

Too many window pop-outs. Would like a better dash/control panel.

What business problems are you solving with the product? What benefits have you realized?

We utilized another meeting app that was more expensive than adding Meetings to our Ring Central phone account. It also lets us reach larger audiences than free versions.

RingCentral Meetings review by Marina Rose G.
Marina Rose G.
Validated Reviewer
Review Source

"It's As Good As It Gets"

What do you like best?

The meetings are easy to set up. You are able to send the invite to the patricipants.

What do you dislike?

Sometimes the meeting drops. It's a good system for the cost, but Ring Central is known to drop calls and meetings. Sucks when you are in a middle of a meeting.

Recommendations to others considering the product

It is user friendly. Just be careful regarding drop calls and meetings. Be prepared with a back up

What business problems are you solving with the product? What benefits have you realized?

It's cheeper than GoTo Meeting. You can have more people in the meeting.

RingCentral Meetings review by User
User
Validated Reviewer
Review Source

"Allowing all our members to join the meetings"

What do you like best?

We are using RingCentral to allow our remote locations volunteers to participate to the monthly meeting. We are also using it to connect with every other organizations across the country. It's easy to use, you can show a screen and people's faces and have control over microphones

What do you dislike?

the installation, even if quite easy is not accessible to some of our memebers who are not very computer savy, it also requires to install a software on a compute which is not always possible for everyone (ex: office computer, etc.)

What business problems are you solving with the product? What benefits have you realized?

Connecting with our branches all over the province. Our members can participate to important meetings without having to fly all the way here which is saving a couple of hundreds dollars each time.

RingCentral Meetings review by User
User
Validated Reviewer
Verified Current User
Review Source

"Simple to use, effective web meetings tool"

What do you like best?

as I noted in the title, the RingCentral Meetings is fairly easy to use.

What do you dislike?

Currently, the platform only allows for four participants unless an add-on is purchased.

Recommendations to others considering the product

Make some of the advanced options part of the basic option. Also, allow call-in participants to not count towards the total participants.

What business problems are you solving with the product? What benefits have you realized?

We need to meet with clients in remote parts of the state. The online meetings allow for collaboration with those hard to get to locations.

RingCentral Meetings review by Kevin H.
Kevin H.
Validated Reviewer
Review Source

"Good virtual meeting software but not without it's flaws"

What do you like best?

I can share my screen to multiple meeting attendees at a time. It seems to work fine most of the time for this purpose.

What do you dislike?

Sometimes clients experience difficulties with setup, it might be related to their environment, but nonetheless it's frustrating.

Recommendations to others considering the product

It's pretty good virtual meeting software with nice features. Virtual screen sharing is a great feature and seems to work great in Ring Central Meetings!

What business problems are you solving with the product? What benefits have you realized?

We need to give virtual demonstrations of our product to potential customers. RingCentral meetings lets us do this with ease.

RingCentral Meetings review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Not spectacular for large teams"

What do you like best?

The application is organized and polished with a clean layout and easy access to voicemail, call logs and more. It looks familiar since it’s built to the size and shape of a cellphone.

What do you dislike?

No integration whatsoever with Salesforce to track calls like Outreach. No way to join two lines and drop out as warm transfer is not actually a warm transfer, which is awkward for sales transfers.

What business problems are you solving with the product? What benefits have you realized?

Just a backup in case Outreach is broken. Previously, it was our main dialing system.

RingCentral Meetings review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Good Webinar/ Webex platform"

What do you like best?

I like Ringcentral because its user friendly and easy to schedule meetings. I mostly use Ringcentral for webex meetings and its pretty simple to use compared to other meeting platforms.

What do you dislike?

Not sure if this is a hardware issue or a ring central issue, but I am never able to use my headphones during my webex meetings. The others on the receiving end can never hear me, I always have to dial in using my phone.

Recommendations to others considering the product

When an issue pops up in Ring Central, there is an option to send the issue to support right from the platform. I have submitted many requests and have not once heard anything back.

What business problems are you solving with the product? What benefits have you realized?

I do not use Ringcentral webinars, I use them mostly for Webex meeting.s

RingCentral Meetings review by Ryan S.
Ryan S.
Validated Reviewer
Verified Current User
Review Source

"Online meetings done right"

What do you like best?

Very simple to add meetings to Outlook invitations or spin up on the fly and mail to colleagues.

What do you dislike?

My use is pretty simple and I haven't found much to dislike.

What business problems are you solving with the product? What benefits have you realized?

We use it for scheduled and ad hoc internal and external meetings.

RingCentral Meetings review by User
User
Validated Reviewer
Verified Current User
Review Source

"Quality desktop app and mobile app"

What do you like best?

Mobile app forwarding abilities. Ability to reuse the same conference logins over and over.

What do you dislike?

The new update that forces 2 screens to open up (1 for sharing your screen, 1 for viewing others). The application is blocked by a lot of large corporations because of security threats. Sometimes this forces us to use different software applications like Skype or Goto meeting

What business problems are you solving with the product? What benefits have you realized?

Mobile call forwarding, VM alerts, screen sharing. Face to face web conferencing.

RingCentral Meetings review by User
User
Validated Reviewer
Verified Current User
Review Source

"An Applications thats headed in the right direction!"

What do you like best?

I like that it allows integration into my other systems which saves me a lot of time. It also allows for a central place to allow me to show our tool to costumers

What do you dislike?

it can sometimes be a little hard for clients to figure out how to sign in if they arent familiar

What business problems are you solving with the product? What benefits have you realized?

screensharing, quick calling of prospects

RingCentral Meetings review by User
User
Validated Reviewer
Verified Current User
Review Source

"Ring Central for meetings , could use some better iOS integration "

What do you like best?

Apps on iOS and Mac. Integrates with Google Calendar fairly well. Decent integration with Plantronics headsets and software

What do you dislike?

Occasionally crashes and has connection issues. Interface is kludgy. Screen share could use more options for zooming and magnifying

What business problems are you solving with the product? What benefits have you realized?

Provides powerful voip and conference call capabilities. Cross platform screen share and chat features

RingCentral Meetings review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Tons of dropped calls -"

What do you like best?

I like the ability to add multiple numbers for my different sales territories.

What do you dislike?

There were far too many dropped calls. Way too clunky while on the road. Really not a very mobile product. This didnt help our young company look very professional to outside clients.

Recommendations to others considering the product

I would not recommend it if you have a high touch on the road workforce. Far too many dropped calls which seemed unprofessional to clients.

What business problems are you solving with the product? What benefits have you realized?

Video meetings while on the road in sales. This didnt work very seamlessly.

RingCentral Meetings review by Rebecca O.
Rebecca O.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Amazing!!"

What do you like best?

Ease of use. It’s very simple to log in and start using. Being able to screen share at the click of a button with internal OR external users is fantastic.

What do you dislike?

I wouldn’t say that I really have any dislikes.

What business problems are you solving with the product? What benefits have you realized?

Screen share and collaboration.

RingCentral Meetings review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Corporate Communication Simplified "

What do you like best?

One single platform for phone calls, inter-office chat, and online meetings. If I need to get in touch with someone, I have all the choices right in front of me. The integration with Outlook is great as well/

What do you dislike?

Sometimes there are glitches and messages take a while to deliver. It's also an issue at times that message show up on screen while in a meeting.

What business problems are you solving with the product? What benefits have you realized?

Communicating across multiple offices/countries in real time. Easy to use tool for prospect meetings and in-house requirements.

RingCentral Meetings review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great User Experience"

What do you like best?

Simple way to connect with large and small groups

What do you dislike?

I dont like the auto-fuctionality of adding events to your calendar. There should be a way to not automatically do this.

What business problems are you solving with the product? What benefits have you realized?

Connecting with our team for daily, weekly, and monthly conversations

RingCentral Meetings review by User in Financial Services
User in Financial Services
Validated Reviewer
Review Source

"Simplified messaging for the office"

What do you like best?

Quickly being able to navigate around the software/app in order to fax, call, text, or have webinar meetings.

What do you dislike?

We have sometimes experienced a bit of a problem with the audio or the quality of the audio on large group webinars.

Recommendations to others considering the product

All I can say about it (like any web conferencing) be sure that yourself and your participants are in an area with a good internet connection so it doesn't cause issues- especially the more users you get on there.

What business problems are you solving with the product? What benefits have you realized?

Being able to get a national company together for meetings.

RingCentral Meetings review by User
User
Validated Reviewer
Verified Current User
Review Source

"Best platform for screen-sharing"

What do you like best?

Easy to use interface for sharing web screen to demo. Meeting chat is a great feature as well

What do you dislike?

Nothing at this time, it fits all requirements

What business problems are you solving with the product? What benefits have you realized?

Time saving when meeting with customers reviewing our product and getting immediate feedback

RingCentral Meetings review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"A functional meeting software solution"

What do you like best?

The ability to combine the meeting software with the phone software RingCentral

What do you dislike?

There were often difficulties with gathering reporting data and attempting to connect to a meeting with a non-technical member could be challenging at times.

Recommendations to others considering the product

Spend the extra time to develop a solid procedure for getting end users to connect to created meetings.

What business problems are you solving with the product? What benefits have you realized?

RingCentral Meetings was used for screen sharing purposes when working with members on technical issues.

RingCentral Meetings review by User
User
Validated Reviewer
Review Source

"Ring Central Meetings is a game changer"

What do you like best?

I love the simplicity of the program, it's so user friendly and is able to be used by many people in my company of different skill sets.

What do you dislike?

I dislike the amount of updates you have to do.

What business problems are you solving with the product? What benefits have you realized?

We were having communication issues with different offices, people on the road etc. The benefits are we can all conference in on the same platform and use their app as well.

RingCentral Meetings review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great app"

What do you like best?

Meetings are made easier with this cool app

What do you dislike?

It was hard to figure out where the video icon was

Recommendations to others considering the product

Great tool

What business problems are you solving with the product? What benefits have you realized?

Meetings in time

RingCentral Meetings review by Scott S.
Scott S.
Validated Reviewer
Review Source

"RC review"

What do you like best?

I really liked how easy it was to navigate and send a fax.

What do you dislike?

I didnt like the call monitoring aspect and how uclear the calls were.

What business problems are you solving with the product? What benefits have you realized?

increase our sales

RingCentral Meetings review by Dawn H.
Dawn H.
Validated Reviewer
Review Source

"Basic"

What do you like best?

Ease of use & training materials included.

What do you dislike?

Basic functionlaity- detailed information unavailable.

What business problems are you solving with the product? What benefits have you realized?

Training & performance enhancing.

RingCentral Meetings review by User in Banking
User in Banking
Validated Reviewer
Review Source

"Ring central review"

What do you like best?

I liked having the ability to see multiple people in the webinar and put faces to names I only see in emails.

What do you dislike?

That not all computers are able to take advantage of the camera and audio features.

What business problems are you solving with the product? What benefits have you realized?

It allows our branches to connect in a way we were unable to before

RingCentral Meetings review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Ease of use and enovative"

What do you like best?

I like being able to communicate with staff through out the country without any issues.

What do you dislike?

Our customers may not necessarily have the same use of this product that we do.

What business problems are you solving with the product? What benefits have you realized?

Business meetings that have spread sheets that need to be shared.

RingCentral Meetings review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Review Source

"Solid webinar solution"

What do you like best?

Easy user interface and admin/scheduling interface.

What do you dislike?

Easy to use and meets the needs of my organization

What business problems are you solving with the product? What benefits have you realized?

Provides an easy to use way for staff and members to connect and share information, present and collaborate

Kate from G2 Crowd

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