Ringio

(8)
3.9 out of 5 stars

Hosted Telephony, Cloud PBX, CTI, IVR

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Showing 8 Ringio reviews
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Ringio review by <span>Zack C.</span>
Zack C.
Validated Reviewer
Organic
Reviewed On

Great Customer Service and Communication.

What do you like best?

I like that we could use their voicemail drop feature and the fact that it is super easy to get the call recording and easy to generate reports!

What do you dislike?

Sometimes there were a few bugs in the number dial function, but the team was quick to get on it.

What business problems are you solving with the product? What benefits have you realized?

We needed a VOIP provider that has a voicemail drop function. Ring.io suited our needs perfectfly as they also integrated with ZOHO.

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Ringio review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Sales Executive Experience

What do you like best?

being able to help hide my number when reaching potential clients

What do you dislike?

nothing to dislike so far as we are in a free trial at the moment

Recommendations to others considering the product

none at this time

What business problems are you solving with the product? What benefits have you realized?

Helping hide where I am from or who I am calling from

What Contact Center Infrastructure solution do you use?

Thanks for letting us know!
Ringio review by <span>Stephanie M.</span>
Stephanie M.
Validated Reviewer
Organic
Reviewed On

Perfect Marriage of CRM and Cloud Telephony!!

What do you like best?

Disclosure: We are both a User and Partner of this Vendor.

We spent months reviewing Cloud Telephony platforms to add to our portfolio and had very stringent requirements. Exigo Group is a "Born in the Cloud" Systems Integration firm and we choose Vendor solutions very careful as we only incorporate "nimble" integration ready technology into our mix. We found many platforms that we (with a lot of effort) could string together to get an all inclusive hosted PBX, CTI, IVR cloud telephony end product out of but at the end of the day the cost and effort was excessive. We had hoped Ring Central would come into play with API we need for connectivity to Zoho and the Zoho Suite of solutions however, the roadmap for that has long been delayed and our clients couldn't wait. We found Ringio. We launched them in our own corporate infrastructure and have never looked back! We have now deployed Ringio in over 5 client environments and not one unsatisfied human nor any major gotchas along the way. VERY pleased and happy to also add that not only does Ringio integrate with Google and Zoho but the newest announcement from Zoho/Ringio is deeper integration within the CRM platform for Screen Pop and even more kick-butt features!! It just gets better!! Highly recommend this solution and yes, we are a Alliance Partner now with Ringio as they are a perfect fit in our ecosystem to recommend to our client base.

What do you dislike?

Would love to see conference calling feature added.

Recommendations to others considering the product

100% recommended solution and ask for Emily as she is amazing and one of the best support POC's we've had the pleasure to work with. CEO Sam and Tech Mehrtash are equally amazing and hands on with their clients and partners! Great team!

What business problems are you solving with the product? What benefits have you realized?

Full integration of phone and CRM platform affords massive lift in productivity and workflow!

Ringio review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Good phone system when all is working

What do you like best?

Being able to toggle on and off the app. Google chrome plug in for copy and pasting the number

What do you dislike?

Over the course of using Ringio I've had some lost calls and dropped calls.

Recommendations to others considering the product

good most of the time

What business problems are you solving with the product? What benefits have you realized?

it connects with salesforce so thats great to see who is calling and track it

Ringio review by User
User
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Ring.io had a good idea but failed to execulte

What do you like best?

The app is very simple to use and the google chrome extension is nice

What do you dislike?

RELIABILTY! Ring.io is down all the time and often misses recorded calls/ double dials

Recommendations to others considering the product

look elsewhere if possible

What business problems are you solving with the product? What benefits have you realized?

call management and tracking- having our call data easily accessible is very important for our business

Ringio review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Great price!

What do you like best?

It integrates very well and quickly with ZoHo CRM. It is a great price for a smaller shop like us.

What do you dislike?

The reporting is very robust but then again it meets our needs with great features like recorded calls and local dialing.

What business problems are you solving with the product? What benefits have you realized?

High dials and high touches.

Kate avatar
Kate from G2 Crowd

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