Disclosure: We are both a User and Partner of this Vendor.
We spent months reviewing Cloud Telephony platforms to add to our portfolio and had very stringent requirements. Exigo Group is a "Born in the Cloud" Systems Integration firm and we choose Vendor solutions very careful as we only incorporate "nimble" integration ready technology into our mix. We found many platforms that we (with a lot of effort) could string together to get an all inclusive hosted PBX, CTI, IVR cloud telephony end product out of but at the end of the day the cost and effort was excessive. We had hoped Ring Central would come into play with API we need for connectivity to Zoho and the Zoho Suite of solutions however, the roadmap for that has long been delayed and our clients couldn't wait. We found Ringio. We launched them in our own corporate infrastructure and have never looked back! We have now deployed Ringio in over 5 client environments and not one unsatisfied human nor any major gotchas along the way. VERY pleased and happy to also add that not only does Ringio integrate with Google and Zoho but the newest announcement from Zoho/Ringio is deeper integration within the CRM platform for Screen Pop and even more kick-butt features!! It just gets better!! Highly recommend this solution and yes, we are a Alliance Partner now with Ringio as they are a perfect fit in our ecosystem to recommend to our client base.
What do you dislike?
Would love to see conference calling feature added.
Recommendations to others considering the product
100% recommended solution and ask for Emily as she is amazing and one of the best support POC's we've had the pleasure to work with. CEO Sam and Tech Mehrtash are equally amazing and hands on with their clients and partners! Great team!
What business problems are you solving with the product? What benefits have you realized?
Full integration of phone and CRM platform affords massive lift in productivity and workflow!
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