Riva CRM Integration

Riva CRM Integration

(73)
4.2 out of 5 stars

Riva syncs CRM systems directly to all Exchange, Office 365, Hosted Exchange, Gmail, Google Apps, IBM Notes and Domino, and Novell GroupWise email applications and mobile devices.

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Riva CRM Integration Features

Admin Tools
Visual Designer

Provides tool to set up integrations and adminster integrations using visual inteface with out coding

83%
(Based on 9 reviews)
Data Transformations

Provides standard tools and functions to convert data values from the data format of a source system into the data format of a destination system

75%
(Based on 9 reviews)
Breadth of Connectors

Supports wide variety of connectors across SaaS, Enterprise, Big Data, Mainframe, Files

90%
(Based on 11 reviews)
Quality of Connectors

Predefined "standard" connectors can be used without signficant modifications

85%
(Based on 13 reviews)
Workflow

Build advanced business processes and workflows

74%
(Based on 7 reviews)
User Community

Has user community that openly shares learnings and knowledge amongst each other

74%
(Based on 8 reviews)
Run Time Capability
Real-Time Integration

Supports event or transaction based integrations that react to changes in real-time

84%
(Based on 20 reviews)
Parallel Processing

Simultaneous uses more than one CPU or processor core to execute large jobs faster during off hours.

85%
(Based on 11 reviews)
Data Chunker

Splits the source data into multiple chunks so that processing time can be improved

83%
(Based on 7 reviews)
Data Masking

Ability to de-identify fields to protect sensitive data

85%
(Based on 8 reviews)
Proactive Monitoring

Identifies opportunities or threats with data quality or data governace and sends alerts messages

78%
(Based on 11 reviews)
Analytics
Open Rates

Records the rate at which emails are opened.

80%
(Based on 13 reviews)
Link Activity

Records the rate at which links in emails are followed.

76%
(Based on 13 reviews)
Attachment Activity

Records the rate at which email attachments are opened or downloaded.

81%
(Based on 16 reviews)
Integration Options
Big Data Processing

Provides integration to BigData sources such as Hadoop and other NoSQL sources (MongoDB, Cassandra and HBase)

Not enough data available

Data Virtualization

Integrates data from disparate sources, without physical data movement

Not enough data available

Data Lifecycle Management

Provides tools to manage the flow of data throughout its life cycle: from creation and initial storage to obsolescence and deletion

79%
(Based on 5 reviews)
Master Data Management

Supports managing master data by removing duplicates, standardizing data in mass, using rules, etc to eliminate incorrect data from entering the system.

83%
(Based on 7 reviews)
Hierarchical Data

Ability to process hierarchical data, like JSON, XML, HIPAA etc?.

Not enough data available

Managed File Transfers

Provides one or more methods to securely transfer data from one location to another through a network

85%
(Based on 9 reviews)
Asynchronous Messaging

Ability to place a message in a message queue and does not need to wait for a reply to continue processing

80%
(Based on 6 reviews)
Customizations
Email Platform Integration

Syncs information from other software such as contacts, emails and calls to reduce manual data entry.

91%
(Based on 29 reviews)
Email Scheduling

Allows administrators to schedule out emails in advance.

87%
(Based on 17 reviews)
Notifications

Reminds administrators to follow-up on emails based on pre-set reminders.

89%
(Based on 19 reviews)
Email Categorization

Allows for the categorization of emails.

88%
(Based on 19 reviews)
Templates

Allows for the creation of templates for frequently-sent emails.

82%
(Based on 14 reviews)
Platform
Test to Production

Allows new version of integration or integrating to new software versions to be tested and deployed when scheduled

89%
(Based on 8 reviews)
Customization

System provide sufficient customization to meet business requirements

85%
(Based on 12 reviews)
APIs

System provide well documented API's that can be used to integrate to 3rd party systems

81%
(Based on 7 reviews)
Internationalization

System support multiple currencies and languages to enable business in multiple countries

Not enough data available

Performance and Reliability

System is consistently available (uptime) and system's speed is don't impact productivity

86%
(Based on 15 reviews)
User Segmentation and Security

Allows adminstrators to control access to data/integrations based on user or user type.

88%
(Based on 12 reviews)