It helps the company in the Cloud Journey, preserving the investment done on expensive agreements with Microsoft.
We appreciated the simplicity of the deployment that was 100% held by riva and the customer.
The Sales People can choose where to work, from the Gsuite side or the CRM side.
It is crucial to work with the account in order to work on prices, the entry level is quite not usable and starting from the standard version it cost like a cloud service (Google GSuite or MS license). The fact that the sales department commonly it is not that vast helps a lot.
It could be really helpful working a bit more on some plugin, chrome based, in order to enhance more functionalities and triggers to the integration.
On interesting point is to build a dashboard system to monitor and make some data science using machine learning and alerting on a variety of cloud tools integrated using Riva.
As already pushed, it will be nice to build an agreement with Google in order to provide a full license for free maybe for a year (payed by Google), in order to push the companies moving to the cloud and GSuite side (we have the same possibility with Softwatch, Change Management Tool).