RIVS Reviews

I love the ease of use: set up, customization, and sharing of information is just a click (or two) away! It's easy to "batch" process work as well as upload files (through CSV) or using my personal favorite, the Google Chrome extension that RIVS has (since we aren't integrated with our ATS yet).

When I use the Chrome extension, it will sometimes "guess" what the name is of the person who we are inviting to interview. If it's the wrong name, I don't have the ability to edit it on the spot. I can edit it on the RIVS platform. It is my understanding that they are working on this on the Chrome extension.

Look beyond the basics as there is so much this tool can do for you.

It helps me to work smarter (not harder) and has saved me hundreds of hours of time in my team's day in reviewing, interviewing and narrowing down our candidate pool. It also has allowed me to create a fun way to do employee check-ins at the 30 - 90 - 180 day marks, using video of leadership to add to the experience.

RIVS offers an easy-to-use platform for getting to know your candidates. RIVS video interviews allow more than just a snapshot of an applicant; they help employers assess an applicant's ability to articulate answers to customizable questions, and they provide a window into the applicant's thought process and professional priorities.

The experience of video interviewing is still new to many candidates, and some are very nervous and uncertain when answering questions on camera...even one mounted on a personal computer or mobile device in a setting of the candidate's choosing. And so, it is important to give all applicants the benefit of the doubt if their video interviews do not come out as smoothly they might like.

We often have an abundance of candidates for vacancies, and it is simply not feasible to bring all "qualified" individuals in for in-person interviews. However, some qualities and abilities are hard to assess through a review of credentials, and it is often difficult to differentiate between similarly experienced applicants simply by comparing what's on paper. RIVS video interviews give us that additional insight into a candidate's way of thinking and responding to questions that are meaningful to our organization's culture and mission.

I like that this service offer the convenience for interviews to be conducted for applicants anywhere. Especially applicants who are relocating from another state.

Sometimes the videos do not work properly. This could be due to different internet connections and speed.

Using RIVS helps to assist with some of our hiring needs. It offers the flexibility to interview applicants locally and from afar. It allows the applicant to interview from the comfort of their home especially if they are planning to relocate. By using this service we have hired many candidates. RIVS allows us the opportunity to put a face with name of the potential candidate. We are able to get to know the potential candidate somewhat on a personal level and can get a sense of their personality before we meet them face to face. RIVS has helped our company with meeting some of our hiring needs.

Rivs is easy to understand and use from the candidate's perspective. Rivs makes it clear how the video recording works, when it will start, and that you can stop answering/recording any time.

Rivs is quite customizable as well. You can configure the time available per answer as well as the prep time per answer.

The team at Rivs has been unresponsive to feedback. It seems like that are not interested in extending their market to tech companies, which is sad as well as surprising. Our requests for support for code editor did not generate any interest or desire to add that feature.

Same with our requests for randomizing questions from our own question bank - which is not even specific to tech companies.

Already mentioned in what I dislike about the product. Rivs the company seems uninterested in growing its market and supporting more features.

We have been able to scale our interviewing process with fewer resources. It is quicker to evaluate video recordings than scheduling an interview and spending an hour on the interview.

Simply put...the RIVS platform is easy to use and comes with unlimited user and interviews. I've given accounts to every employee who asks for one. In my school district we use it both as an HR tool and to conduct school-based functions as well.

I would not use the world "dislike" but it would be nice if the evaluation tools would be more customize-able. RIVS is set up to be an interview tool, but I'm using it for a variety of functions outside its original design intents.

We used to interview approximately 5-20% of all job applicants. Now we interview between 75-100% of all applicants for each job. More choices means better hiring decisions and that increases employee retention rates. It's provides for a more efficient use of managerial time and it is cheaper too!

RIVS allows us to 'meet' our candidates before we talk to them in person. We are able to ask the same questions of all applicants that are developed by our administrative team to find the right people for our team.

I would love to see some way to link interviews done via job fairs with an application completed at a later date.

Recruiting is more efficient. We are spending our 'in person' time with quality candidates.

1.Unlimited questions

2. Ability to record questions .messages and etc

3. Live interview is a strong feature not available in several services we looked at.

Most of the issues are not problems the vendor can solve like slow ISP

Definitely worth a look if you do complex hires and need to ask a lot of screening questions.

We can gain a lot of information about the candidate in a few response views.

RIVS is the most useful interviewing tool we've used, hands down. Even with our own pre-qualifying processes we wasted a ton of time interviewing candidates that ended up to be terrible fits. With RIVS one-way video interviews we're able to cut out the clutter and hone in on valuable future members of our team.

We were early users of the platform, and we had to roll with the punches as they made improvements to the platform. The support team was very receptive to our feedback along the way though, and they have continued to deliver over the years.

Strongly recommended. No pressure demo, super friendly support, and you'll immediately get value out of the platform if you are in the process of interviewing.

First and foremost, as implied above, we are able to qualify candidates much faster now, and our interviewing process is much more organized. Before when conducting interviews, we would all get together at the last minute to brainstorm questions to ask the particular candidate, very much ad hoc. Then we'd spend an hour with the candidate, and often times the person wasn't a great fit. With RIVS we get access to a database of recommended questions that are time tested for a variety of interview types.

Lastly - scheduling. We didn't realize how much time was wasted going back and forth trying to nail down times with candidates. Their scheduling tool makes it effortless.

Great all-in-one solution!

functionality and rationalization, very intuitive

nothing to dislike, very functional for our business

great product, easy to set up and very easy to manage for interviewing candidates. Being able to cater the questions/videos to out need is a huge bonus and time saver..

main goal is to hire the right Candidate the first time. Rivs has proven the ability to help us hire a better qualified candidate and most importantly reduced both up front screening and overall employee attrition. we have tried many other options and now that we have a few years with RIVS it is the tool we feel most comfortable using with great results and easy functionality.

Gives us a chance to see and hear the candidate rather than just going by paper resume.

There really isn't anything that I dislike about the RIVS product.

Look for other ways to use the product as well.

We are more objective in our hiring process and more consistent in our interviews because the questions are the same for all candidates.

Allows us to gain insights into the candidate's personality digitally which might be missed in a traditional phone interview. It is also very interesting to see how candidates will show up for a digital interview. The other thing is it allows us to keep up a fast pace when our volume of openings are high too.

I wish it were easier to use the same questions from previous jobs and copy over to a new job. We gets lots of jobs that are repeat hires all across the country and setting up another workflow is a bit time consuming.

We have eliminated some candidate travel and therefore saving a substantial amount of money. Our leaders also like the software which allows them to view candidate interviews before bringing them onsite for a interview. Time savings is a big thing.

Using RIVS allows for qualifying interviews to occur at a much quicker pace as I no longer have to schedule face to face or Skype interviews between candidates and the hiring manager. I love that the candidate can complete the interview at anytime. I like that we can personalize interview templates based on the project needs.

While the majority of our candidates find RIVS to be a fairly simple platform to use we do still have perhaps up to 1/4 of candidates that experience issues with loading the questions, the screen blacking out during the recording or submitting the response before they were ready. I wish RIVS would allow us to include jpeg images to share as part of the question presented to candidates. I also wish RIVS integrated better with our ATS.

Efficiency to hire candidates is greater using RIVS. Since we are a a company that provides service in all 50 states in all markets, we would never get the opportunity to meet in person all our talent. RIVS provides a better understanding of the candidate we are presenting to clients and representing the company.

I love that our hiring managers/campus principals are able to see all of our applicants before even inviting them in for in-person interviews. We are able to give all of our applicants a voice.

There are a few logistical issues that keep me from giving RIVS the highest score. We would like to be able to separate different years of digital interviews so that we are able to easily distinguish one hiring season from another when we have applicants interviewing in multiple seasons.

Ensure that you allow your technology team to aid in the implementation.

We receive a high number of applications, and we were afraid that some high quality applicants could fall through the cracks. Being able to see each applicant in a digital interview has increased our ability to vet candidates more thoroughly and accurately.

Gives me the opportunity to learn more about the candidates before I get on the phone with them.

I really enjoy using this tool overall; I do not have any negative feedback at this moment.

RIVS helps the Bealls Talent Team select the best talent possible for our open requisitions.

The best part of the video interviewing process is that you can have multiple candidates in the process at once and that you can share the videos with hiring managers quickly and efficiently.

Nothing, I love this product and highly recommend it to anyone interested.

Try it... it will make your life as a recruiter so much easier!

The benefits are filling open positions quickly, decreasing the cost of candidate travel and increasing the amount of candidate flow in the process.

That the candidates and reviewers can interview and review on their own schedule.

The status reports/widgets could be more variable (more options).

Give it a try for an open position as a proof of concept. Make sure those trialing it know how to use it properly. The results will surely be positive.

We are using RIVS to reduce the amount of time it takes to schedule interviews. In addition, RIVS helps us select viable candidates based upon video and responses to simple question sets. We have been able to speed up the interview process tremendously and the fact that resumes, video responses, notes about the candidate, etc. are in one place, this is extremely helpful.

It's easy to set up and very user friendly.

I wish it was easier to add multiple candidates email addresses and send the video link to. I also wish it was guaranteed to always go to inboxes. Some of our candidates have found the link in their junk mail.

Yes!

Helping us funnel down the amount of people we speak with regarding roles.

Video interviews are a huge enhancement to our efforts to recruit from a broader region, providing an avenue for our remote applicants to compete to fill vacancies with our school district.

Some candidates are intimidated by the video interview process.

Expanding our ability to recruit remote candidates. Strengthening our ability to vet potential candidates without going through the live interview process.

It is easy to customize the questions and easy for the candidates to pick up the link and use the service in a timely fashion.

Occasionally the candidate is not close enough to the microphone and their voice is too soft to pick up their answers, but this is rare.

Talk to the candidates before sending the video and explain how it works.

Because completion of the video is required to continue the interview process, we are able to easily gague a candidate's interest in the company and the position.

Helps see people as people, not paper! People are the difference makers of our business and let's us find the best for us!

Software can inconsistent and unreliable. Otherwise, great.

N/A

Faster interview process, more effective with identifying the best candidates, and eliminates delays because of busy schedules.

RIVS is extremely easy to use. It is simple and straight to the point. It makes it very easy for our candidates to utilize as well.

You cannot use the same name/email for a candidate to redo an interview.

We are able to interview individuals who are out of state or who are not able to make it in our office which really helps solve business problems. This benefits us because we can push the candidate through the process whereas if we didn't have the interview we would not be able to.

The participants do not need to download software!

We can text back and forth during the interview and the Candidate can not see the messages.

It is not a RIVS issue, but some Internet speeds are not enough.

Great to be able to allow people to review 2-way, Face-to-Face Interviews.

I like that we can customize the video interviews. The videos are also very clear.

Sometimes the videos buffer too much. You have to wait a while for the video to play.

We are interviewing more candidates and this allows us to have a bigger candidate pool.

convenience to interview candidates and accessibility from computer or cellphone app

the billing process; I have to request our invoice every month. These should be sent to us every month before the due date

interview timeframe

The ease of the program and how organized it keeps everything

Not sure we have anything that we don't like

RIVS is one more easy step with employers that helps screen employees before bringing them in to interview.

Whenever I had a question or ran into an error in the system, RIVS Customer Support team was quick to respond and help.

I could see the system being a little less user friendly for hiring managers than other platforms. However, my team ended up using the tool for assessing current employees through audio recordings.

We were able to help our managers get better at using our Appointment Setting Sales Scripts.

Its very user friendly and they enjoy having access to redo the questions when needed. The clients also enjoy how easy and professional the products turn out.

We have system issues sometimes, which takes longer and makes the candidate redo most of the questions.

This is very useful and the candidates mention how user friendly it is.

Ease of use and good support for transition to this new system

Unable to transfer across previously completed Virtual Interviews from old system

My company is located on a remote island so it is impossible to do face-to-face interviews and given poor internet connection Skype interviews are difficult - the virtual interview system helps with our selection process

How easy it is to send candidates pre-recorded video interview invitations

Not user friendly when it comes to generating reports/reviewing data

Compare to others, you will find RIVS is easy to use, delivers what is necessary and deliver great customer service.

Reduces time and cost associated with initial interviews. Prevents unwarranted second interviews being scheduled.

What it does for our business, how it separates us from the competition

Nothing comes to mind, I haven't experienced any negative issues so far.

Excellent product and service

Video interviewing service, benefits have been realized from our clients

Simple for hiring managers and candidates to use for video and written virtual interviews

Support was lacking, system is clunky to configure for optimal use.

DO NOT USE AS A STAND-ALONE ATS

Cut down on time to hire, provide a face to face candidate experience from the first interview.