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RIVS

4.6
(30)

RIVS is a web-based software for digital voice and video interviews.

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RIVS Reviews

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RIVS review by Theresa M.
Theresa M.
Validated Reviewer
Verified Current User
Review Source

"RIVS Review"

What do you like best?

I love the ease of use: set up, customization, and sharing of information is just a click (or two) away! It's easy to "batch" process work as well as upload files (through CSV) or using my personal favorite, the Google Chrome extension that RIVS has (since we aren't integrated with our ATS yet).

What do you dislike?

When I use the Chrome extension, it will sometimes "guess" what the name is of the person who we are inviting to interview. If it's the wrong name, I don't have the ability to edit it on the spot. I can edit it on the RIVS platform. It is my understanding that they are working on this on the Chrome extension.

Recommendations to others considering the product

Look beyond the basics as there is so much this tool can do for you.

What business problems are you solving with the product? What benefits have you realized?

It helps me to work smarter (not harder) and has saved me hundreds of hours of time in my team's day in reviewing, interviewing and narrowing down our candidate pool. It also has allowed me to create a fun way to do employee check-ins at the 30 - 90 - 180 day marks, using video of leadership to add to the experience.

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RIVS review by Kurt L.
Kurt L.
Validated Reviewer
Verified Current User
Review Source

"RIVS helps streamline the vetting process."

What do you like best?

RIVS offers an easy-to-use platform for getting to know your candidates. RIVS video interviews allow more than just a snapshot of an applicant; they help employers assess an applicant's ability to articulate answers to customizable questions, and they provide a window into the applicant's thought process and professional priorities.

What do you dislike?

The experience of video interviewing is still new to many candidates, and some are very nervous and uncertain when answering questions on camera...even one mounted on a personal computer or mobile device in a setting of the candidate's choosing. And so, it is important to give all applicants the benefit of the doubt if their video interviews do not come out as smoothly they might like.

What business problems are you solving with the product? What benefits have you realized?

We often have an abundance of candidates for vacancies, and it is simply not feasible to bring all "qualified" individuals in for in-person interviews. However, some qualities and abilities are hard to assess through a review of credentials, and it is often difficult to differentiate between similarly experienced applicants simply by comparing what's on paper. RIVS video interviews give us that additional insight into a candidate's way of thinking and responding to questions that are meaningful to our organization's culture and mission.

What Video Interviewing solution do you use?

Thanks for letting us know!
RIVS review by Melody C.
Melody C.
Validated Reviewer
Review Source

"It's a good experience and very easy to use this service"

What do you like best?

I like that this service offer the convenience for interviews to be conducted for applicants anywhere. Especially applicants who are relocating from another state.

What do you dislike?

Sometimes the videos do not work properly. This could be due to different internet connections and speed.

What business problems are you solving with the product? What benefits have you realized?

Using RIVS helps to assist with some of our hiring needs. It offers the flexibility to interview applicants locally and from afar. It allows the applicant to interview from the comfort of their home especially if they are planning to relocate. By using this service we have hired many candidates. RIVS allows us the opportunity to put a face with name of the potential candidate. We are able to get to know the potential candidate somewhat on a personal level and can get a sense of their personality before we meet them face to face. RIVS has helped our company with meeting some of our hiring needs.

RIVS review by User
User
Validated Reviewer
Verified Current User
Review Source

"Useful tool that saves us a lot of time "

What do you like best?

Rivs is easy to understand and use from the candidate's perspective. Rivs makes it clear how the video recording works, when it will start, and that you can stop answering/recording any time.

Rivs is quite customizable as well. You can configure the time available per answer as well as the prep time per answer.

What do you dislike?

The team at Rivs has been unresponsive to feedback. It seems like that are not interested in extending their market to tech companies, which is sad as well as surprising. Our requests for support for code editor did not generate any interest or desire to add that feature.

Same with our requests for randomizing questions from our own question bank - which is not even specific to tech companies.

Recommendations to others considering the product

Already mentioned in what I dislike about the product. Rivs the company seems uninterested in growing its market and supporting more features.

What business problems are you solving with the product? What benefits have you realized?

We have been able to scale our interviewing process with fewer resources. It is quicker to evaluate video recordings than scheduling an interview and spending an hour on the interview.

RIVS review by Greg D.
Greg D.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Hire Faster, Smarter and Cheaper with RIVS Digital Interviewing Platform"

What do you like best?

Simply put...the RIVS platform is easy to use and comes with unlimited user and interviews. I've given accounts to every employee who asks for one. In my school district we use it both as an HR tool and to conduct school-based functions as well.

What do you dislike?

I would not use the world "dislike" but it would be nice if the evaluation tools would be more customize-able. RIVS is set up to be an interview tool, but I'm using it for a variety of functions outside its original design intents.

What business problems are you solving with the product? What benefits have you realized?

We used to interview approximately 5-20% of all job applicants. Now we interview between 75-100% of all applicants for each job. More choices means better hiring decisions and that increases employee retention rates. It's provides for a more efficient use of managerial time and it is cheaper too!

RIVS review by Beth D.
Beth D.
Validated Reviewer
Verified Current User
Review Source

"Find Quality Candidates More Efficiently"

What do you like best?

RIVS allows us to 'meet' our candidates before we talk to them in person. We are able to ask the same questions of all applicants that are developed by our administrative team to find the right people for our team.

What do you dislike?

I would love to see some way to link interviews done via job fairs with an application completed at a later date.

What business problems are you solving with the product? What benefits have you realized?

Recruiting is more efficient. We are spending our 'in person' time with quality candidates.

RIVS review by Jim B.
Jim B.
Validated Reviewer
Verified Current User
Review Source

"RIVS video platform"

What do you like best?

1.Unlimited questions

2. Ability to record questions .messages and etc

3. Live interview is a strong feature not available in several services we looked at.

What do you dislike?

Most of the issues are not problems the vendor can solve like slow ISP

Recommendations to others considering the product

Definitely worth a look if you do complex hires and need to ask a lot of screening questions.

What business problems are you solving with the product? What benefits have you realized?

We can gain a lot of information about the candidate in a few response views.

RIVS review by User
User
Validated Reviewer
Review Source

"An essential component of our hiring process as we've grown over the years"

What do you like best?

RIVS is the most useful interviewing tool we've used, hands down. Even with our own pre-qualifying processes we wasted a ton of time interviewing candidates that ended up to be terrible fits. With RIVS one-way video interviews we're able to cut out the clutter and hone in on valuable future members of our team.

What do you dislike?

We were early users of the platform, and we had to roll with the punches as they made improvements to the platform. The support team was very receptive to our feedback along the way though, and they have continued to deliver over the years.

Recommendations to others considering the product

Strongly recommended. No pressure demo, super friendly support, and you'll immediately get value out of the platform if you are in the process of interviewing.

What business problems are you solving with the product? What benefits have you realized?

First and foremost, as implied above, we are able to qualify candidates much faster now, and our interviewing process is much more organized. Before when conducting interviews, we would all get together at the last minute to brainstorm questions to ask the particular candidate, very much ad hoc. Then we'd spend an hour with the candidate, and often times the person wasn't a great fit. With RIVS we get access to a database of recommended questions that are time tested for a variety of interview types.

Lastly - scheduling. We didn't realize how much time was wasted going back and forth trying to nail down times with candidates. Their scheduling tool makes it effortless.

Great all-in-one solution!

RIVS review by Lionel R.
Lionel R.
Validated Reviewer
Review Source

"intuative and easy system to use "

What do you like best?

functionality and rationalization, very intuitive

What do you dislike?

nothing to dislike, very functional for our business

Recommendations to others considering the product

great product, easy to set up and very easy to manage for interviewing candidates. Being able to cater the questions/videos to out need is a huge bonus and time saver..

What business problems are you solving with the product? What benefits have you realized?

main goal is to hire the right Candidate the first time. Rivs has proven the ability to help us hire a better qualified candidate and most importantly reduced both up front screening and overall employee attrition. we have tried many other options and now that we have a few years with RIVS it is the tool we feel most comfortable using with great results and easy functionality.

RIVS review by Pete T.
Pete T.
Validated Reviewer
Verified Current User
Review Source

"Best Hiring Tool"

What do you like best?

Gives us a chance to see and hear the candidate rather than just going by paper resume.

What do you dislike?

There really isn't anything that I dislike about the RIVS product.

Recommendations to others considering the product

Look for other ways to use the product as well.

What business problems are you solving with the product? What benefits have you realized?

We are more objective in our hiring process and more consistent in our interviews because the questions are the same for all candidates.

RIVS review by Administrator
Administrator
Validated Reviewer
Review Source

"Great Digital Tool for Talent Attraction"

What do you like best?

Allows us to gain insights into the candidate's personality digitally which might be missed in a traditional phone interview. It is also very interesting to see how candidates will show up for a digital interview. The other thing is it allows us to keep up a fast pace when our volume of openings are high too.

What do you dislike?

I wish it were easier to use the same questions from previous jobs and copy over to a new job. We gets lots of jobs that are repeat hires all across the country and setting up another workflow is a bit time consuming.

What business problems are you solving with the product? What benefits have you realized?

We have eliminated some candidate travel and therefore saving a substantial amount of money. Our leaders also like the software which allows them to view candidate interviews before bringing them onsite for a interview. Time savings is a big thing.

RIVS review by Administrator in Retail
Administrator in Retail
Validated Reviewer
Review Source

"RIVS Review "

What do you like best?

Using RIVS allows for qualifying interviews to occur at a much quicker pace as I no longer have to schedule face to face or Skype interviews between candidates and the hiring manager. I love that the candidate can complete the interview at anytime. I like that we can personalize interview templates based on the project needs.

What do you dislike?

While the majority of our candidates find RIVS to be a fairly simple platform to use we do still have perhaps up to 1/4 of candidates that experience issues with loading the questions, the screen blacking out during the recording or submitting the response before they were ready. I wish RIVS would allow us to include jpeg images to share as part of the question presented to candidates. I also wish RIVS integrated better with our ATS.

What business problems are you solving with the product? What benefits have you realized?

Efficiency to hire candidates is greater using RIVS. Since we are a a company that provides service in all 50 states in all markets, we would never get the opportunity to meet in person all our talent. RIVS provides a better understanding of the candidate we are presenting to clients and representing the company.

RIVS review by Administrator
Administrator
Validated Reviewer
Review Source

"RIVS has helped our hiring process!"

What do you like best?

I love that our hiring managers/campus principals are able to see all of our applicants before even inviting them in for in-person interviews. We are able to give all of our applicants a voice.

What do you dislike?

There are a few logistical issues that keep me from giving RIVS the highest score. We would like to be able to separate different years of digital interviews so that we are able to easily distinguish one hiring season from another when we have applicants interviewing in multiple seasons.

Recommendations to others considering the product

Ensure that you allow your technology team to aid in the implementation.

What business problems are you solving with the product? What benefits have you realized?

We receive a high number of applications, and we were afraid that some high quality applicants could fall through the cracks. Being able to see each applicant in a digital interview has increased our ability to vet candidates more thoroughly and accurately.

RIVS review by Jennifer C.
Jennifer C.
Validated Reviewer
Verified Current User
Review Source

"Outstanding tool!"

What do you like best?

Gives me the opportunity to learn more about the candidates before I get on the phone with them.

What do you dislike?

I really enjoy using this tool overall; I do not have any negative feedback at this moment.

What business problems are you solving with the product? What benefits have you realized?

RIVS helps the Bealls Talent Team select the best talent possible for our open requisitions.

RIVS review by Magdalena W.
Magdalena W.
Validated Reviewer
Review Source

"Highly Recommend RIVS!"

What do you like best?

The best part of the video interviewing process is that you can have multiple candidates in the process at once and that you can share the videos with hiring managers quickly and efficiently.

What do you dislike?

Nothing, I love this product and highly recommend it to anyone interested.

Recommendations to others considering the product

Try it... it will make your life as a recruiter so much easier!

What business problems are you solving with the product? What benefits have you realized?

The benefits are filling open positions quickly, decreasing the cost of candidate travel and increasing the amount of candidate flow in the process.

RIVS review by Executive Sponsor in Automotive
Executive Sponsor in Automotive
Validated Reviewer
Review Source

"Tremendous time saver"

What do you like best?

That the candidates and reviewers can interview and review on their own schedule.

What do you dislike?

The status reports/widgets could be more variable (more options).

Recommendations to others considering the product

Give it a try for an open position as a proof of concept. Make sure those trialing it know how to use it properly. The results will surely be positive.

What business problems are you solving with the product? What benefits have you realized?

We are using RIVS to reduce the amount of time it takes to schedule interviews. In addition, RIVS helps us select viable candidates based upon video and responses to simple question sets. We have been able to speed up the interview process tremendously and the fact that resumes, video responses, notes about the candidate, etc. are in one place, this is extremely helpful.

RIVS review by Internal Consultant
Internal Consultant
Validated Reviewer
Verified Current User
Review Source

"User-friendly, incredible support and great software! "

What do you like best?

It's easy to set up and very user friendly.

What do you dislike?

I wish it was easier to add multiple candidates email addresses and send the video link to. I also wish it was guaranteed to always go to inboxes. Some of our candidates have found the link in their junk mail.

Recommendations to others considering the product

Yes!

What business problems are you solving with the product? What benefits have you realized?

Helping us funnel down the amount of people we speak with regarding roles.

RIVS review by Barb S.
Barb S.
Validated Reviewer
Review Source

"We’ve had a very positive reception to the concept of video interviews."

What do you like best?

Video interviews are a huge enhancement to our efforts to recruit from a broader region, providing an avenue for our remote applicants to compete to fill vacancies with our school district.

What do you dislike?

Some candidates are intimidated by the video interview process.

What business problems are you solving with the product? What benefits have you realized?

Expanding our ability to recruit remote candidates. Strengthening our ability to vet potential candidates without going through the live interview process.

RIVS review by Administrator
Administrator
Validated Reviewer
Review Source

"Video interview is very easy to use and gives great results to the recruiter"

What do you like best?

It is easy to customize the questions and easy for the candidates to pick up the link and use the service in a timely fashion.

What do you dislike?

Occasionally the candidate is not close enough to the microphone and their voice is too soft to pick up their answers, but this is rare.

Recommendations to others considering the product

Talk to the candidates before sending the video and explain how it works.

What business problems are you solving with the product? What benefits have you realized?

Because completion of the video is required to continue the interview process, we are able to easily gague a candidate's interest in the company and the position.

RIVS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Efficient Tool for our Business"

What do you like best?

Helps see people as people, not paper! People are the difference makers of our business and let's us find the best for us!

What do you dislike?

Software can inconsistent and unreliable. Otherwise, great.

Recommendations to others considering the product

N/A

What business problems are you solving with the product? What benefits have you realized?

Faster interview process, more effective with identifying the best candidates, and eliminates delays because of busy schedules.

RIVS review by Agency in Staffing and Recruiting
Agency in Staffing and Recruiting
Validated Reviewer
Review Source

"RIVS Review "

What do you like best?

RIVS is extremely easy to use. It is simple and straight to the point. It makes it very easy for our candidates to utilize as well.

What do you dislike?

You cannot use the same name/email for a candidate to redo an interview.

What business problems are you solving with the product? What benefits have you realized?

We are able to interview individuals who are out of state or who are not able to make it in our office which really helps solve business problems. This benefits us because we can push the candidate through the process whereas if we didn't have the interview we would not be able to.

RIVS review by Amy D.
Amy D.
Validated Reviewer
Review Source

"Easy"

What do you like best?

The participants do not need to download software!

We can text back and forth during the interview and the Candidate can not see the messages.

What do you dislike?

It is not a RIVS issue, but some Internet speeds are not enough.

What business problems are you solving with the product? What benefits have you realized?

Great to be able to allow people to review 2-way, Face-to-Face Interviews.

RIVS review by User in Automotive
User in Automotive
Validated Reviewer
Verified Current User
Review Source

"Great Time Saving Tool!"

What do you like best?

I like that we can customize the video interviews. The videos are also very clear.

What do you dislike?

Sometimes the videos buffer too much. You have to wait a while for the video to play.

What business problems are you solving with the product? What benefits have you realized?

We are interviewing more candidates and this allows us to have a bigger candidate pool.

RIVS review by Richard G.
Richard G.
Validated Reviewer
Review Source

"convenience"

What do you like best?

convenience to interview candidates and accessibility from computer or cellphone app

What do you dislike?

the billing process; I have to request our invoice every month. These should be sent to us every month before the due date

What business problems are you solving with the product? What benefits have you realized?

interview timeframe

RIVS review by Wes  J.
Wes J.
Validated Reviewer
Review Source

"RIVS helps make the best choice"

What do you like best?

The ease of the program and how organized it keeps everything

What do you dislike?

Not sure we have anything that we don't like

What business problems are you solving with the product? What benefits have you realized?

RIVS is one more easy step with employers that helps screen employees before bringing them in to interview.

RIVS review by Administrator
Administrator
Validated Reviewer
Review Source

"Good Customer Support"

What do you like best?

Whenever I had a question or ran into an error in the system, RIVS Customer Support team was quick to respond and help.

What do you dislike?

I could see the system being a little less user friendly for hiring managers than other platforms. However, my team ended up using the tool for assessing current employees through audio recordings.

What business problems are you solving with the product? What benefits have you realized?

We were able to help our managers get better at using our Appointment Setting Sales Scripts.

RIVS review by Administrator in Staffing and Recruiting
Administrator in Staffing and Recruiting
Validated Reviewer
Review Source

"Recruiting Operations Manager"

What do you like best?

Its very user friendly and they enjoy having access to redo the questions when needed. The clients also enjoy how easy and professional the products turn out.

What do you dislike?

We have system issues sometimes, which takes longer and makes the candidate redo most of the questions.

What business problems are you solving with the product? What benefits have you realized?

This is very useful and the candidates mention how user friendly it is.

RIVS review by User
User
Validated Reviewer
Review Source

"Really helpful system with good support"

What do you like best?

Ease of use and good support for transition to this new system

What do you dislike?

Unable to transfer across previously completed Virtual Interviews from old system

What business problems are you solving with the product? What benefits have you realized?

My company is located on a remote island so it is impossible to do face-to-face interviews and given poor internet connection Skype interviews are difficult - the virtual interview system helps with our selection process

RIVS review by User in Supermarkets
User in Supermarkets
Validated Reviewer
Review Source

"Find RIVS very user friendly with few technical challenges "

What do you like best?

How easy it is to send candidates pre-recorded video interview invitations

What do you dislike?

Not user friendly when it comes to generating reports/reviewing data

Recommendations to others considering the product

Compare to others, you will find RIVS is easy to use, delivers what is necessary and deliver great customer service.

What business problems are you solving with the product? What benefits have you realized?

Reduces time and cost associated with initial interviews. Prevents unwarranted second interviews being scheduled.

RIVS review by Consultant
Consultant
Validated Reviewer
Review Source

"Excellent product and service"

What do you like best?

What it does for our business, how it separates us from the competition

What do you dislike?

Nothing comes to mind, I haven't experienced any negative issues so far.

Recommendations to others considering the product

Excellent product and service

What business problems are you solving with the product? What benefits have you realized?

Video interviewing service, benefits have been realized from our clients

RIVS review by Administrator in Human Resources
Administrator in Human Resources
Validated Reviewer
Review Source

"Great idea but backend needs work"

What do you like best?

Simple for hiring managers and candidates to use for video and written virtual interviews

What do you dislike?

Support was lacking, system is clunky to configure for optimal use.

Recommendations to others considering the product

DO NOT USE AS A STAND-ALONE ATS

What business problems are you solving with the product? What benefits have you realized?

Cut down on time to hire, provide a face to face candidate experience from the first interview.

Kate from G2 Crowd

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