What do you like best?
The pre-existing templates give so much value. I can start with something and modify as I go, so I don't have to start from scratch. And there are templates for all kinds of work styles and products. That said, if I DO have something built already, or someone hands it over to me, I can easily import right in and tweak it quickly to deliver to clients and team mates.
What do you dislike?
What's not to like? It's fast, clean, does what it should, and they iterate regularly with useful updates. Even the branding has gotten better. It's a slick product. Never had any problems. My only problem is finding time in a Product Manager schedule to use it more. :)
Recommendations to others considering the product
They have a free trial - if you use it you'll keep using it.
What business problems are you solving with the product? What benefits have you realized?
I need a quick and simple way to deliver timelines and high level (or detailed) plans. Roadmunk is a turnkey service - I can take their templates and adjust to fit my needs, save my own templates for later, or create different views of custom information for different audiences with the same data. That it lets you import existing data from Jira is the best part. I don't need to do work twice. I save time. And it looks like I spent hours on it.