Can't modify or customize the forms, packing slips, sales order acknowledgements or invoices unless you are an apex wizard.
Can't write a custom email when emailing acknowledgements to customers or invoicing.
Reports are difficult to generate.
Lots of clicking involved when entering customer orders. For example, looking at customer terms, changing the ship to address, always clicking save so no information is lost.
Can't track where an order is in production.
Difficult to enter in orders that have custom features.
If running a report on multiple orders and BOM's are not created for certain items, it's difficult to run a report to see what items need BOM's and what items do not.
The size of the font on the Work Order Travelers is WAY too small.
Consider other options if your company relives heavily on providing an exceptional customer experience when ordering your product. Rootstock is beneficial for tracking your raw material requirements, however you cannot personalize anything that you send directly to your customers from Rootstock.