User friendly and our patients love the videos and before and after feature. Our doctors love the fact that we can either do a quick search by name for photos or by category. The doctors perform 90% breast reconstruction procedures so having the ease of before and after photos right away is wonderful. We are very happy and highly recommend using this software
There is nothing that we dislike with this software other than it seems a bit difficult to share or email the photos, we haven't quite got that figured out yet. The software is quick and easy we use on three different ipads and love it!
Highly recommend this software to all doctors offices.
The ease of putting photos into specific categories so they can be pulled up quickly. The ability to have every photo taken the same each time (distance) All of the doctors have access from there phones as well and use this software frequently while in the operating rooms.
I love being able to instantly showcase my patient’s before and after photos to them in real time.
The website is a bit confusing at times. I wish it was easier to see what I am optimizing on the backend. Like a preview page that shows me where my added functions are going to be on the app.
One other slight issue is editing patient photos on the website is annoying. There’s no way to click through once you’re in the edit page and it’s time consuming to go photo by photo. This only happens when we add old patient photos and don’t immediately add all the necessary info such as dates and area treated.
Be ready to learn as you go. There is not much tech support, no number to call with technical difficulties. Have your old system handy in case the app doesn’t work. We have had to use our old camera twice because the app wouldn’t load and we couldn’t call anybody to see what was going on. I emailed Scott and he got back to me a while later. Other than those two instances, we have had a wonderful experience using RX Photo.
We are able to immediately email or text patients photos to them instead of loading them onto a hard drive, getting them on a cloud, opening them on the iPad, making the before and after photo. Having the dates and “before” and “after” directly on the photo is also super nice.
We had a tough time with before and after photos before RxPhoto. We love the ghosting feature. It truly makes it easier for cropping and adding pictures to the gallery.
The cropping feature needs to be a little easier. I understand it's a work in progress. :)
You wont regret it! It really has been easy to use, and having the app on my iphone is wonderful
Before and After photos for patients. Education on treatments/services.
RxPHoto is very user friendly. It is great to instantly show patients their progress at the touch of a hand!
It was a transition to load old patient's pictures on the app. But now that we have, it is a tremendous time saver!
We were looking for a quick and fast way to have efficient before and after photos for patients. MIssion accomplished.
The photos are easily locatable under the client's name. I love the "ghosting" feature and the grids on the camera screen, which helps us to take consistent photos during each visit. The variety of photos you are able to take for each section of the body are helpful for this as well. Additionally, the "tagging" options make finding before and after photos easier.
It is a little too complicating trying to upload photos from our iPad gallery onto RX photo. This process encompasses many steps and makes it a long-winded task. Although I like the ghosting feature, it would be nice to be able to select the photo you would like to use for this, instead of it only populating with the most recent photo within that given area. Signing into the application through our iPad is a little tricky sometimes as well, in that the app will not accept our pin each time, but rather we must sign in using our email and password. This is doable, but just adds more steps.
This is a great app if you have a large number of clientele. Even for users who have very few clients, it will make the organization of your photos a breeze. The additional security features make it a good choice for use in a medical setting, abiding by HIPAA regulations. I would recommend using this product if you are needing to store a large amount of photos in a secure location with ease of access for your staff and providers.
We were needing a more organized method of photo storage, and a greater amount of storage capabilities, which RX photo has been solving. Ultimately, we wanted a photo system that could capture, edit, save and organize photos according to our needs, which this app does. It provides us with a more concise method for obtaining before/after photos, or generating reports for the client to see or take home of their progress.
Instant before & afters//picture storage
It sometimes takes a long time to log in.
It is easier for us to take similar pictures and create before and afters. I don't have to worry about storing pictures to each patient's chart because it does it for me. When we used to take pictures with a regular camera, it would literally take me a day to download pictures from SD card and save them into each chart.
The system allows you to take quality pictures and store them in an easy manner. One of the best capabilities is the tool to compare before and after pictures in order to see progress and results. Additionally, tagging pictures with a diagnosis, treatment, or personal tags makes it easy to find patients and pictures of a specific category.
I would prefer the pictures to save automatically, rather than requiring an additional save button once the picture is taken.
Taking pictures with rxphotos is easy and not time consuming. Therefore I can minimize patient waiting time. Patients often like to see before and after pictures which is easy to do on the IPad app. We also use a personalized marketing tag to denote pictures that have been authorized for marketing use.
I can take photos on my cellphone (always in my pocket), without it taking up space on my personal camera roll.
Sometimes it can be a little bit slow, but I think this is more indicative of our wifi signal!
Taking photos can be demotivating. Patients want to be in and out, and I need to keep my schedule running smoothly. RXPhoto allows me to take an extra minute or minute and a half, which is totally worth it, rather than moving them to a photo room, getting out the Canon camera, etc... Also, I always show before-and-after pics of filler at the end of the appointment. It is so helpful having their baseline documented. Patients are significantly happier seeing before-and-after pics. This isn't done as often with Botox and fillers, but I'm thrilled to say I use it on every single patient.
Managing patient photos has never been easier. RxPhoto allows our practice to capture high quality and consistent before and after pictures. The app is user friendly and easily accessible.
The only critique I have of Rx Photo is that there isn't an option to obtain a full length picture of the legs. As of right now, we can take a leg photos in separate quadrants, whereas prior to Rx Photo, we had been also been taking photos of the full length of the anterior, lateral and posterior sections of the leg.
We are most excited about matching up before and after pictures perfectly. It has also been very beneficial that we are not limited to where we can access patient photos.
It is easy, convenient and very helpful. Really simplify the process
That I did not find it sooner. I had a lot of headaches doing it the old way.
Give them a try. Support is within minutes
Before and after pics. Able to show them to clients on the spot. You can also print a report for the clients. Hey, all of this on an Ipad
RxPhoto is user friendly and easy to use!
When adding new patients to Rx Photo via the website, it would be nice to have the option to "add more users" rather than having to hit the back button every time you need to add a new patient.
Consistent, clear, photos so everyone is able to take photos that are the same across the practice.
RXPhoto is easy to navigate and find patients
We do wish there was a more specific way to crop photos
Being able to make specific folders for our before and after photo to show potential customers is a huge plus
I love the app for patient before &after
Not being able to delete photos, only archive them
It makes taking before and after a so much better!
Easier progress tracking to ensure the patient is pleased
Universal integrated approach to picture management.
Needs improvement in picture tagging functions.
Using this program has revolutionized our picture processes. By using "i-" technologies for taking pictures it means and camera is always available. The cataloging of the pictures happens in real time, saving me at least 2hrs per day in staff time to catalog the images. Retrieve and showing the before and after pictures is simple and effect leading to increased patient satisfaction and increased sales. Bottom line, the saving in staff time and increased patient satisfaction and sales, easily justifies the expense.
Being able to have accurate before and after photos as well as the slide from left to right for before and after photos.
I wish it were easier to upload the photos into NexTech.
Excellent support team. Quality product.
Benefits are accurate before and after photos that patients really value.
It allows a simpler system to access the correct files.
It can often be hard to locate the properly named photo in which I uploaded
It gives myself and coworkers one simple place to access the files. It helped us realize that we were not all following the same format
how easy it is to present to my patients their before and after
sometimes it can be a little confusing to navigate around the website, but nothing i can't figure out on my own :)
more organization, more efficiency for the patient and myself, pretty simple and accessible/
I really like the platform and organization / layout that allows a user to pick a treatment and quickly get the templates for appropriate photos.
There is a learning curve. You have to go in and use the product and navigate the system to really appreciate how it works. It has a lot of great functions, you just have to put the time in to figure it out.
Give it a try. It’s a really great product!
Great before and afters for clients to view. They can look at quality photos and see specific details.
Universal usage from desktop application to IPhone/IPad use.
Review pictures immediately
Ease of use
Before and After picture handouts available with our Surgical Institute logo
No Android platform available for us Samsung Galaxy owners
This makes taking clinical pictures a breeze.
I can add the new patients information in the day before and the during the consultation, clinical pictures are taken in no time.
RxPhoto is easy to use, organizes photos, saves staff time, and stores on the Cloud to make life much easier here!
Nothing. Implementation was easy and customer support has been great.
Only improvement needed is timeout so pictures posted in the OR do not time out
Simplification of previous photo processes
How easy it is to use, and the convenience of this app
I am on my first month of this app and don't have anything negative to say
we are able to pull up clients pictures easily now and can really show the improvements of the clients concerns with side by side pics
We do not have to store and manage our photos anymore.
There is really nothing we have seen yet that is a negative. We are hoping that it will soon integrate with our EMR.
Exactly what every plastic surgeon should have.
We can easily access our photos from anywhere, and do not have to worry about not being HIPAA compliant.
before afters, how you can see the last picture you took of the area while you take the new one so you get better photos.
The app will never let me log in on my phone
before/after ease
privacy protected for patients, great and easy way to upload into the charts of patients
I do not currently find anything that I do not like about this product!
Great tool to keep patient pictures confidential and give them that piece of mind
The profile setup when taking pictures. I like the ease of reaching out to an Administrator when we have questions and that they follow through.
I am anticipating it integrating with Athena
We are closing the loop with our cosmetic patients.
Easy for staff to use.
HIPAA compliant.
Cloud-based solution so always accessible, portable, and can be deployed across multiple offices unlike large, bulky stand alone cosmetic photography solutions.
Does not work ideally on Android platform.
Optimizing: Patient engagement, patient satisfaction, patient expectations.
Realizing increased revenues.
Accessible on mobile devices, shared amongst registered users in our group, side-by-side photo comparison, tracking of photos by date
Need to login repeatedly after navigating away from screen and short lock-out time. Would be nice to type in date of birth instead of scrolling through to select day-month-year.
Especially beneficial in preventing wrong-site surgery when there is lag time between initial biopsy and further procedure
Can choose body part, has guide outlines to line up the features to help ensure uniform photos
App logs out when I toggle between applications, only works for portrait orientation
Has helped with the issue of photos being lost due to errors during uploading them from a separate source; before and after photos are more uniform now due to guide lines
I am party of a hospital and academic based practice and love the storage available, photo documentation , and organization/retrieval. Also like the editing and documentation capabilities.
Mobile platform still needs optimization in terms of editing etc.
Ability to share photo data and before/after with patients.
Ghosting so we can get the most accurate before and after photos.
Not being able to add multiple Patients at once on the website
getting accurate Before and after photos
I love RX photo due to its ease of use!:
There is nothing I dislike about this program whatsoever
Give it a try! You will love it!
Making it easier to upload a digitize files
Ability to store multiple photos for each patient.
Non-high definition photos that RxPhoto takes
We have realized as a practice it is nice to store multiple photos and documents for each patient in one place
Photos are available for immediate review
slow to transition between the pictures when doing multiple angles of pt
works well after learning curve
If another practioner sees the patient it's easy for them to refer back to the photos