What do you like best?
SaaSOptics has allowed us to automate critical functions of our business, saving us time, money, and headaches. We've been a customer for over 4 years and I couldn't be more pleased. The product continues to evolve and the technical support has been fabulous. If you're trying to scale a SaaS business this is the only way to go.
What do you dislike?
In earlier days I neglected to keep closely in touch with the new capabilities of the product. My excuse is that I was too busy growing our own business to pay proper attention. I spent considerable dollars looking for a financial forecasting capability I needed when SaaSOptics has already developed it and it was included in our contract. My error for sure. There is nothing I dislike about the product, and they're a terrific company.
Recommendations to others considering the product
Give it an in-depth look, you won't be disappointed.
What business problems are you solving with the product? What benefits have you realized?
We have a completely automated operations platform with SaaSOptics, QBO, Salesforce, Marketo, and InsightSquared. We have eliminated the need for human action, other than the sales process, from first touch thru collections. All our data is real-time and we are data-driven. This approach saves us valuable time and money.