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Sage Intacct

Sage Intacct

4.2
(643)
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Sage Intacct is cloud accounting and web-based financial management software designed to help companies improve performance and accelerate growth.

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Sage Intacct review by Jeff B.
Jeff B.
Validated Reviewer
Verified Current User
Review Source

"Tremendous value and unlimited potential"

What do you like best?

Our company has seen some amazing efficiency improvements with Sage Intacct - everything from cash postings, reconciliations, to using the purchasing module to approve and process invoices. We compared Sage Intacct to all the peer competitors and it is by far the best value, especially using the very inexpensive Employee licenses for items such as Dashboards. Another thing we like best is that we can make any needed changes ourselves - no need for outside consultants or programmers.

What do you dislike?

With Sage Intacct, if you can think of it, the application can make it happen - so our only limitations is our own time to implement new ideas and efficiencies. Another plus is that this application will continue to evolve in the future and it will be exciting to see what is in store.

Recommendations to others considering the product

It is important to understand if you can adapt and update your accounting application yourself, without using an outside programmer. With Sage Intacct, once you are set up, you can handle virtually all changes or improvements yourself.

What business problems are you solving with the product? What benefits have you realized?

We use Sage Intacct Dashboards to communicate financial results to our many locations in different states. Our internal communication has been greatly improved due to these Dashboards. We were also able to drop an outside Accounts Payable program and use the in-application purchasing module to process virtually thousands of invoices each month.

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Sage Intacct review by Jennifer T.
Jennifer T.
Validated Reviewer
Verified Current User
Review Source

"Overall great accounting software for any size company"

What do you like best?

This accounting software can be highly customized to your companies needs. From custom reporting to special email templates to custom invoice/statements. I like the automation of my monthly invoices and the batch process to send them all out at once. Our company requires very detailed reports for different departments and technologies and we were able to get all the information we needed. I really like that we can upload our Amex entry to AP right from Excel.

What do you dislike?

I would really like to have a customer/vendor dashboard where I can see all the activity in one screen. I like to be able to see when exactly a payment was made or invoice/credit generated. I would also like to make simple adjustments right on the screen when a customer makes a payment instead of going to another window, not very efficient. Some of the reporting doesn't let you drill down to find the exact source of the entry.

Recommendations to others considering the product

Users have to be prepared to spend more money, be ready for change and to be able to train and use the software to their advantage

What business problems are you solving with the product? What benefits have you realized?

With the detailed reporting we are now able to provide reports to each of the department manager so they can see how they are performing and provide feedback. We are saving a lot of time because of some of the automation this software provides which is a huge bonus for us.

What Accounting solution do you use?

Thanks for letting us know!
Sage Intacct review by David H.
David H.
Validated Reviewer
Verified Current User
Review Source

"Flexible, capable, constantly upgrading software"

What do you like best?

Intacct allows for the creation and utilization of any fields desired for your business eliminating the need for the multitude of work-arounds necessary to create detailed reports in other accounting systems. Intacct also has the most capable custom reporting interface I have utilized to date, saving hours of time formerly spent on the extraction, transformation, and production of standard company reports. Other benefits include, ability to import any type of transaction, ability to bulk export all GL transaction data (a personal favorite), a robust API allowing for integration with internal databases, payroll software, etc.

What do you dislike?

Initial setup was led by a less experienced implementation specialist which led to difficulties as we began to review and create custom reports accurately. After speaking with a consultant, we determined the issues, corrected them, and have produced real time advanced reports which have provided a level of insight which was unachievable within other accounting software.

What business problems are you solving with the product? What benefits have you realized?

Transitioned difficult reporting into real time dashboards.

Also allowed us to report at a much deeper level which made it easier for us to review on the accounting side as well as to provide the detailed data necessary to help grow our company.

Sage Intacct review by Jennifer Z.
Jennifer Z.
Validated Reviewer
Verified Current User
Review Source

"Great company, even better software!"

What do you like best?

The implementation process was smooth sailing. Everything that we expected the software to do, it does! Great reporting capability!! It's very user friendly, training and implementation was faster than expected. Tags= life changer!

What do you dislike?

My one and only complain is that there isn't a "Back" or "Next" button within a module for entries. In the AP module- when auto populating from previous invoices ALL the data repopulates when I only would like the line items (entries) to repopulate.

Recommendations to others considering the product

You have to remember that when you are switching software, some (or most) of your company's internal processes will have to change in order for the system to work for you. You can't but the old into the new, you must upgrade and adapt. I would also recommend implementing internally versus seeking outside an implementation company. 1) MONEY SAVER 2) only you know exactly how your company works, its needs, and what you want in the system.

What business problems are you solving with the product? What benefits have you realized?

We're spending less time on day-to-day tasks and more time analyzing and reporting on real time data! Tracking receivables has become easier and journal entries are a thing of the past!

Sage Intacct review by Michael  P.
Michael P.
Validated Reviewer
Verified Current User
Review Source

"It works well for the most part."

What do you like best?

I like how easy it is to log in via the internet and the ease of navigation within the software. The layout and display is easy to read and move around in especially when entering invoices in the accounts payable section and when running the G.L.

What do you dislike?

The modules that were added on aren't the best. We can tell they weren't part of intacct originally and seem to be added on after the fact. The prepaids, fixed asset and purchasing modules will work most of the time, but sometimes there is a glitch and it doesn't work at all which create a headache that I don't need, and takes me extra time trying to communicate with support what is wrong. The multiple currencies was not up to par as well. We use 4 different currencies besides USD and it seems to us that this software was not developed with multiple currencies in mind as some areas and modules show up in USD instead of the originating currency.

What business problems are you solving with the product? What benefits have you realized?

I like the ease of use in running the G.L for specific queries. I find it easy to search for what I am looking for and nail down to the specific entry or invoice etc that I am looking for. This has led to more analysis and understanding of our numbers and has helped tremendously in investigating anomalies.

Sage Intacct review by Tammy K.
Tammy K.
Validated Reviewer
Verified Current User
Review Source

"Takes some getting used to, Could use a few adjustments"

What do you like best?

The nulti-entity environment. WE used to use Quickbooks Enterprise, and over time it slowly degraded, so we decided it was time for a more robust software. With Intacct, we are able to perform tasks for all entities without logging out/logging in all the time. The rollup of all the entity financials is very helpful, vs exporting several reports and combining them manually.

What do you dislike?

Some abilties seem very random; you can enter bank accounts at the top level and select them from each entity, but a charge card needs to be assigned to a specific entity and you can only see it at the top level or the entity it was assigned to. You can import credit card charges, but not checks. You can see and create invoices for all entities at the top level, but you cannot create a deposit at the top level (combining payments from a customer for clients/invoices in two entities). Definitely rooom for feature improvements.

Recommendations to others considering the product

Do your research and definitely do a trial environment first to see if it works for you. Also we specifically asked if Intacct connected with Connectwise, as we would not purchase a system that didn't sync with Connectwise. We were assured that it would, and DataBlend could make it work; sure, but it took several months and it appears they want about $30,000 to design something we were assured would work and that they can now use for other clients. Be very careful of promises.

What business problems are you solving with the product? What benefits have you realized?

Seeing all our entities combine; not having to log in to multiple Quickbooks files to view items, better dimensions for reporting purposes.

Sage Intacct review by Ahmed A.
Ahmed A.
Validated Reviewer
Verified Current User
Review Source

"Great Solution "

What do you like best?

It's a web based very secure system, great multi-dimensional reporting, you can easily write any type of internal reporting needed, the project module is great, easy to use and Intacct support are very responsive & resolve issues quickly.

What do you dislike?

The dashboards are great but need to add more charts

The budget module is very basic but of what I heard in the last conference there will be some improvements coming up.

Recommendations to others considering the product

It is a great product especially if you are in service industry. It made our life much easier.

What business problems are you solving with the product? What benefits have you realized?

Multi-dimensional reporting (by client, location, department, project...etc)

The main benefit we realized is efficiency and my team started focusing more on what adds value to the business instead of wasting most of their time running different reports on excel sheets.

Sage Intacct review by Brandy R.
Brandy R.
Validated Reviewer
Verified Current User
Review Source

"Highly configurable and powerful, but not without its quirks"

What do you like best?

#1 - Configurability

- Dimensions

- Configurable and visual dashboards

- Configurable, scheduled emails

- Permissions and contols

- API for pre-configured or custom integrations

- Locked into a small business discount for entirety of the relationship -- 50% discount on some add-on modules or an effective 15% off sticker

- Quickly being able to build out a set of different internal books, like a pro-forma view of what your 2 companies would have looked like financially had they always been 2 companies (not recently split off from 1).

- Great training courses (for an additional fee) and instructors

What do you dislike?

#1 - Expect to spend a lot of time setting up this system -- both with your implementation partner and after. While the system is quite powerful and configurable, someone has to set it up.

- Support often takes 1 week to ping back basic responses that don't address problem; quick to kick back to you without addressing thoroughly or asking good questions to elicit more information

- Finding community suggestions that are:

-- years old

-- on expected features

-- something support referred you to recommends (as though it's a new idea and no one else has asked for it) when there's no solution

- Small business discount maxing out at 3 users -- heavy increase on subscriptions if we expand by one more business user.

- needing to ask to turn on features that are globally helpful, like audit trail or Collaborate

- Some settings are not granular enough, for example turning off an employee type user's ability to email a PO to a vendor while still providing them with related abilities for internal purposes.

- Configurable emails are limited to customers only. No customization on email to vendors.

- Using merge fields is very tedious and time consuming. If you want to build a cover letter to go with those weekly automated emails, forget it. Apparently there was once a Word plug in that assisted with this -- it's stated to be no longer supported but remains downloadable.

- The additional fee for use of APIs and a sandbox environment -- one of the selling points of the system is that it's "built to integrate with other systems" and it's primary function is as the accounting piece. So why not include these features to begin with?

- Other features: Payroll -- We don't use it because it's not offered. Selecting Intacct means you'll need to select a new payroll provider. We opted for ADP to enhance our HR offerings and use this partner's pre-integrated platform to port over weekly payroll activity. This was another big implementation we took on last year. I elected to continue using Quickbooks for payroll the next 2 quarters while we configured this piece after we had Intacct configured.

- Downloading banking activity requires a 3rd party integration, which you'll also need to separately implement with that vendor since Intacct is so highly configurable, mapping to your dimensions isn't standardized.

- There aren't a ton of pre-built reports and building reports, while powerful, is very time consuming.

Recommendations to others considering the product

Of course, it's to do your homework. I relied heavily on resources like G2Crowd for pooling together unbiased, education reviews before approaching vendors. Infor was the top contender for an all-in-one ERP before we decided on a best of breed approach.

Have patience in the process. Ask lots of questions. Demo and ask if you can have a login ID to test drive.

Know your requirements. We worked with a local accounting firm for consultation on what we wanted our entire system to do.

Don't neglect doing homework on the support. Don't expect perfection, but know what your deal breakers are. Ask if you can have a community user setup before making a purchase. I'm not sure if that's a thing, but I think you'll be surprised at some quirky little things that you'd expect to be quickly taken care of that aren't. Like an 11 year old "under consideration" request to increase the max logo resolution from 216 x 43 pixels to 300 x 300 pixels -- you'll actually need to remove your logo from all the standard reports or IT WILL print pixelated. This in and of itself shouldn't be a deal breaker, but the small things you expect to be inherited add up. You don't need to come up with an exhaustive list of everything, but you do need to ask lots of questions while you demo.

We LOVED working with Cargas. We worked with excellent communicators and project managers dedicated to keeping us on timeline and budget.

What business problems are you solving with the product? What benefits have you realized?

- Better segregation of duties through:

-- different user license levels (mail room supervisor entering digital PO request rather than turning in a paper request)

-- very precise granular permission settings on defined roles

Several features we are not using today will be used at a later time. While we implemented the accounting piece of Intacct last year, this was the first of many pieces that we are still custom developing. The purpose for selecting a more powerful accounting system was so that it could eventually serve as the warehouse of financial transactions, business rules manager of financial transaction and for building reports and dashboards for executive overview.

The real intent of moving into Intacct has yet to be realized:

-- integrating with other systems

-- greater visibility into our financial statements for better, faster decision making

I will absolutely update this review if given the opportunity once we have our custom pieces developed and integrated.

Sage Intacct review by Zack S.
Zack S.
Validated Reviewer
Verified Current User
Review Source

"Powerful Time and Expense Tracking Software, But Not Very User Friendly"

What do you like best?

At our marketing agency, we used to have time tracking and client invoicing as two completely separate operations. Now that we use Intacct, we are able to save a lot of time by getting both tasks accomplish in one piece of software.

What do you dislike?

The interface is not very user friendly. It can be difficult to find the best way to accomplish simple tasks, until you know what you are doing. Compared to Harvest, it takes me much longer to fill out my weekly time sheets because there are so many more options that need to be selected (seems like there is a lot of room for simplification).

Recommendations to others considering the product

This piece of software has a lot of powerful features but can take a good bit of time to implement and get all of your employees up to speed. It's probably a better fit for a larger business vs. a smaller one.

What business problems are you solving with the product? What benefits have you realized?

We are solving the need to have ~90 employees track their time each month, and then invoice our clients based on individual rates and number of hours worked. This can obviously be a very time consuming process so it's great to be able to do it all with one piece of software

Sage Intacct review by Tom A.
Tom A.
Validated Reviewer
Verified Current User
Review Source

"Outstanding Scalability"

What do you like best?

First off, I love the speed of Intacct. The dashboards refresh in seconds and reports run quickly, online or offline.

Second, the user experience is excellent. I am okay with some complex screens but Intacct keeps it to the essential stuff. It's surprised me how quickly users of Quickbooks adapt to a system that's actually a lot more complex underneath.

Customizability! I can rearrange the input screens (somewhat), write my own reports and dashboards, even make SmartRules and SmartEvents to keep things on the straight and narrow.

What do you dislike?

I don't like how the Intacct handles company charge cards. The process for recording and paying off card charges seems unnecessarily complicated and I'm hoping they'll fix that in an upcoming release.

Recommendations to others considering the product

Consider implementing and integrating in phases. Start with core financials and integrate expense reporting and bill payment. Later add Projects, Contracts and other complex processes and integrations with Salesforce, etc.

Don't use for manufacturing or heavy inventory at this time.

What business problems are you solving with the product? What benefits have you realized?

A big one for us is Project Costing. With Sage Intacct we have timesheets and expense reports that feed right into Projects. We can bill those hours and expenses right back out again automatically. Or, for projects where we are charging a flat rate, these things go into the cost and we can instantly see whether we're profitable.

Also love custom dashboards with Performance Cards, so I can devise metrics I want to track and see them right there every time I open Intacct.

Sage Intacct review by Tom G.
Tom G.
Validated Reviewer
Verified Current User
Review Source

"Intacct Accounts Payable has Streamlined our Business"

What do you like best?

Intacct is very easy to use and quite intuitive. I like the user interface and ease to set up security roles and permissions to have a well segregated and audited process.

What do you dislike?

Honestly there is nothing we dislike about the product. They are currently in beta of a new user interface and we spend much of our time working in the beta version which is very nice.

Recommendations to others considering the product

A key to getting started in the right direction is to get with a good implementation specialist.

What business problems are you solving with the product? What benefits have you realized?

We moved from Quickbooks to Intacct and find the two products to be on completely different levels as far as feature sets. Intacct automates a lot of processes for us and the reporting is excellent. No longer need to use Excel so much.

Sage Intacct review by Todd D.
Todd D.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Flexibility and power"

What do you like best?

The ability to build your own reports to match existing formats used for audited financial statements, to essentially embed in the ERP what probably took many hours each month to produce using data downloads and manual manipulation in Excel

What do you dislike?

There really isn't anything I can think of that I would say I dislike about the software.

Recommendations to others considering the product

Take the time to get your data organized before implementing, as it will be well worth it. Intacct can do virtually anything you can comprehend from an ERP system, from Contracts to Order Entry to A/R and Collections, to Project Management, Purchasing, Accounts Payable, and Cash Management ... and of course, a best-in-class financial reporting package including customizable, role-based dashboards featuring drill-down into underlying transaction data. You can track employee time and expense as well, and allocate to projects. To properly capitalize on the conversion to Intacct, however, it will pay off to really put the time in to scrub your legacy data first: get rid of old vendors, GL accounts rarely if ever used, etc.

What business problems are you solving with the product? What benefits have you realized?

We've seen a much more streamlined chart of accounts and our clients gaining efficiency by being able to see business insights quickly using dimension filters, rather than having to manually deconstruct and recompose data

Sage Intacct review by Jessica G.
Jessica G.
Validated Reviewer
Verified Current User
Review Source

"Excellent product!"

What do you like best?

Intuitive, easy to use financial system! Productivity has skyrocketed after implementing Intacct for our non-profit organization. We love the accessibility and reporting as well as the flexibility offered with the use of dimensions. Our employee users love the dashboard feature and the availability of real time data!

What do you dislike?

We would love to see a mobile application that is easy to operate on the go! Some approvers within our company struggle with approving consistently as many are traveling and have trouble with technology in general. Some others complain about the comments section after declining a transaction. You can access it after clicking inside the history, but they would like easier access to see comments.

What business problems are you solving with the product? What benefits have you realized?

Sage Intacct provides real time data to our key decision makers, including executives and department managers. Dashboards have been a game-changer for our organization. Dimensions provide the ability to slice and dice our data in a way that is useful for analysis.

Sage Intacct review by murathe G.
murathe G.
Validated Reviewer
Review Source

"very easy to use with many functionality and good organisation of the company."

What do you like best?

user interface is easy to use which makes it among the most favoured accounting software in the company.

Easy to navigate through the platform thus making it very efficient.

Great financial reports which ensures the user get the correct information which ensures efficieny in the business.

Very easy to close the end year and be able to print detailed information to determine if the company is making losses or the profit.

This software i used at the previous company i was working for which was very convinient with business processes.

What do you dislike?

Data extraction is very tricky which sometimes can be boring.

Recommendations to others considering the product

i would recommend sage intact for companies that deal with financial statements to implement the system since it helps to create invoices for the customers and being able to pay the bills through the system which makes it efficieny and ensures all the transactions can be seen and the user is able to trace them.

Good user interface which ensures all the users can use with little or no training.

Very good financial reports.

What business problems are you solving with the product? What benefits have you realized?

Great with uploading large amount of data which ensures all the transaction within the software can be traced thus offering opportunity for audit trail.

Cloud access of data is very easy since it ensures the user can access data from anywhere in the world thus very efficient with data access.

The dashboard is very convinient which anyone within the company can use without any problem.

Sage Intacct review by Leena P.
Leena P.
Validated Reviewer
Verified Current User
Review Source

"Versatile product"

What do you like best?

Ease of use, ability to run reporting and transactions with few mouse clicks.

What do you dislike?

Clunky when trying to use in manufacturing environment, global consolidation module can be tricky and hard for first-time users. Too many steps in duplicating user profiles to create new users and setting up their permissions. Creating custom reports is not as easy in Intacct as it is in SAP and other more versatile software packages.

Recommendations to others considering the product

Make sure your company is at a point where you need something this versatile. When it was set up for our company by my predecessors, future growth and business needs were not taken into account making it an extremely expensive GL solution for our current needs.

What business problems are you solving with the product? What benefits have you realized?

GL transactions and reporting

Time-savings compared to Quickbooks

Sage Intacct review by Laura I.
Laura I.
Validated Reviewer
Verified Current User
Review Source

"The Best move you can make"

What do you like best?

The automation of data entry cut down on our bookkeeper's time by 25% - 50%; allowing her to take on additional duties. The ability to customize reports EXACTLY how you want/need is limitless and provides an in depth look at your company with a click of a button, once your reports are built.

What do you dislike?

There are minor features that do not exist in Intacct that I would love to see added (such as keyboard shortcuts for saving an entry). But nothing worth complaining about or that inhibits the usability of the system.

Recommendations to others considering the product

If you're on the fence - the cost of Intacct is more than worth the time saved (labor expense). Everyone would love the ability to free up time in order to maintain a more balanced workload, or take on additional duties. Intacct is the solution to get you there!

What business problems are you solving with the product? What benefits have you realized?

Quicker reporting/insights. A LOT less data/manual entry of information. We've moved from spending hours on data entry to being able to spend more time analyzing the information in the system.

Bookkeeping tasks are streamlined because of the ability to mass import transactions.

Sage Intacct review by Velma H.
Velma H.
Validated Reviewer
Verified Current User
Review Source

"A great business decision"

What do you like best?

There is no question that my favorite part of the Sage Intacct system is the reliability followed closely by a ability to link to other business products that enhance our efficiency and productivity.

What do you dislike?

I am still struggling with the report writer to get the data I need out of the system when and how I need it. Recent enhancements have helped but I am still learning.

Recommendations to others considering the product

Understand your business so you don't waste time in the implementation process revising structural issues that could have been addressed at outset.

What business problems are you solving with the product? What benefits have you realized?

Our organization has a global reach and Intacct is allowing us to reach all our players in real time to do our business now instead of tomorrow. We are saving money and of course time as a result.

Sage Intacct review by Margaryta G.
Margaryta G.
Validated Reviewer
Verified Current User
Review Source

"Bookkeeping system"

What do you like best?

Very structured and organized accounting system. Convenient to keep track of records. I like that the system keeps track of all the invoice and document numbers, which nullifies duplication or reckless mistake.

What do you dislike?

I would say that it is a periodic failure in the reflection of recent records in general ledger. Sometimes I enter an invoice, and it does not show up until the next day or so. And it creates a little of confusion and it is not very often.

Recommendations to others considering the product

I think it's a great tool to focus on your financial decisions rather than spending lots of time on manually generating reports

What business problems are you solving with the product? What benefits have you realized?

Entering invoices, processing payments, working on financial projects. It is just fast and convenient. You have everything you need already organized and generated for you.

Sage Intacct review by Long Z.
Long Z.
Validated Reviewer
Review Source

"Great experience using Intacct."

What do you like best?

Reporting feature within Intacct doesn't require much scripting knowledge. It can be done basic block building configurations. Also has ability to perform automation works especially with smart event and smart rules. Intacct also allows building custom applications if the out of box solution doesn't meet the business needs.

What do you dislike?

It only reports in single currency, there's no way to report in multiple currencies. We were having multi-entity with multi currencies structure. Intacct only allows reporting into a single currency, either base or local, can do both. This is one of the feature that I think Intacct should improve on.

Recommendations to others considering the product

Yes, Intacct is very user friendly and has a pool of functions that meets business needs.

What business problems are you solving with the product? What benefits have you realized?

The dashboards from Intacct allows client/auditors to access client's data instantaneously without much hassle. Also the reports from Intacct has enough flexibility to produce custom reports based on client's demand.

Sage Intacct review by Kathleen B.
Kathleen B.
Validated Reviewer
Review Source

"Controller"

What do you like best?

I think the ease of use with the product. I also like the reporting features. I use the product for running Accounts Payable and Financial related reports. I also feel that posting and adjusting journal entries is a really great process in Intacct. I've used other accounting programs and this is definitely one of the best out there.

What do you dislike?

The only thing I wish was better is the ease of creating and modifying my existing financial reports. I used FRX in the past and it was very easy for me to create new financial reports. Now I feel there are too many steps to create the reports and wish the process were a little less time consuming.

What business problems are you solving with the product? What benefits have you realized?

I am providing timely financial reporting for my company and am able to be more hands on. In the past our business had an outsourced accounting function and we didn't have access to the data daily.

Sage Intacct review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Non-Profit Multi-Entity Accounting"

What do you like best?

The functionality to have multiple books for several organizations that can all consolidate or have inter-company relationships on the profit and loss and balance sheets. The reporting and dashboard functions have given us the ability to look deeper into our finances than ever before. Furthermore, allowing for "business users" to access the system has relieved my team hours a week with people coming and looking for invoices, back up, ect. with journal entries as we are able to scan/attach backup right to the journal.

What do you dislike?

The user interface can be difficult at times to navigate in their beta mode. Overall, this is a very small concern for me and my accounting staff. Some General Ledger reporting took some time to get use to coming from Dynamics, but overall, we can find and get to the information we are looking for with limited to no effort.

Recommendations to others considering the product

Great for multi entity reporting and management.

What business problems are you solving with the product? What benefits have you realized?

We are seeing that month end procedures are becoming more streamlined, recurring journal entries are easier than ever, and we are gaining visibility for department managers to see accounting data in real time. Also, we have multiple entities that have subsidiaries in other countries, so while we may not want to reconcile the subsidiaries activity monthly into our actuals, we can use statistical accounts to report this data without affecting our general ledger.

Sage Intacct review by User in Public Policy
User in Public Policy
Validated Reviewer
Verified Current User
Review Source

"Intacct"

What do you like best?

I like the easy and intuitive interface - it has a lot of functionality. I know recently that our company realized that there were features that intact offered that we were not using this included the project dimension which is a great tool for nonprofit grant tracking. I like that Intacct has a two step verification which gets sent to my phone every time I clear my history or my chance.

What do you dislike?

There is nothing that I dislike about Intacct. I think that it is overall extremely intuitive . I do know that the customer support we have received is not the best. However, I just input bills and card charges.

Recommendations to others considering the product

I do not feel that I am qualified to recommend this to anyone, as I just use it at its basic functionality. I have heard that it is a great software and I hope that the small amount of input I have given will be enough to help out potential buyers.

What business problems are you solving with the product? What benefits have you realized?

Accounting and bookkeeping for the nonprofit organization. Preparing for audits. Although I think intact has a learning curve, I think the basic functions are extremely intuitive. If you want to learn to do reporting, I think there a bit more of a learning curve and a need for knowledge of basic accounting and bookkeeping concepts. As an administrative assistant, I think that Intacct is great for the function that I am using the product at, which is account reconciliations, AP input, Manual payments, ect.

Sage Intacct review by Karrey W.
Karrey W.
Validated Reviewer
Verified Current User
Review Source

"What's not to like?"

What do you like best?

What I like best about sage Intacct is how easy it is to navigate and locate things. Everything is able to be broken down into ways that make sense for our company. Reporting, look ups and all functionality make so much sense, compared to some others.

What do you dislike?

The only thing I dislike about Sage Intacct is how slow it responds to some things and that not everything for a particular invoice/payment is on the same screen. Several times you have to click multiple times just to find the exact piece of information you are looking for.

What business problems are you solving with the product? What benefits have you realized?

The business problems we are solving with Sage Intacct are having all of our general ledger information in a streamlined process.

Sage Intacct review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Premier Core Financials/ERP System to Build All Your Company Systems Around"

What do you like best?

*Ease of Use-extremely intuitive-esp. for finance & accounting users

*Highly Scalable/Customizable-capable of supporting small startups to large multinational companies

*Ability to Easily Interface with Other Systems

*Great Dashboard tools that are easy to develop and deploy

*Fantastic On-Line User Help Functions

*True SaaS/Cloud Based Solution- no Latiency or other Issues you see with solutions that started on prem. and then offered cloud solution

*Competitively priced- esp. in terms of annual increases that thus far have not following in-line with some of the tier one providers (e.g. Oracle/SAP)

What do you dislike?

*Difficult to find developers- whether contract or for hire. Likely due to this still being a relatively new system compared with some of their competitors

*Customer support is marginal- we don't pay for the enhanced support so that may be a lot better. Fortunately, due to the intuitive nature of the system and the wealth of easy to use on-line support, customer support calls or logging of issues is not needed very often

Recommendations to others considering the product

I would strongly recommend it. If you are on the fence I would suggest attending their annual users conference. It is extremely educational and well attended. I was also impressed that they had a program and day dedicated to just CFOs. As a CFO I found this very beneficial from being tailored to like minded users and the networking opportunities.

What business problems are you solving with the product? What benefits have you realized?

*Allowed us to migrate off Quickbooks and establish a core system that has enabled us to continue to grow

*Open platform is allowing us to work with one of their VARs to develop a custom solution for our core business which is very unique

*Provides great real-time dashboard and other reporting tools for running our business

Sage Intacct review by AMY M.
AMY M.
Validated Reviewer
Review Source

"Sage Intacct Review"

What do you like best?

This program is excellent for keeping detailed records that can be easily viewed through their report options. It is easy to use, fun to input data, and their guides allow for nothing to be missed when it comes to proper entry and reporting forms.

What do you dislike?

I am very happy with this program and don't have any aspect that I dislike. It is very user-friendly.

Recommendations to others considering the product

I would recommend this program to anyone in need of an excellent, easy-to-use accounting program that offer great benefits to help guide you in the right direction for your business's finances.

What business problems are you solving with the product? What benefits have you realized?

I am keeping track of my daily and monthly transactions easily and can bring up the reports when it is time to file GST and year-end duties. This program has made it very easy and it saves plenty of time from other programs I have tried in the past.

Sage Intacct review by Karl W.
Karl W.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Easy to use, but to maximize it's potential, get ready to learn. "

What do you like best?

I like the flexibility and dynamic reporting that Intacct offers. This includes groups and account group mapping.

What do you dislike?

I wish it was a little easier to import account group ranges, it's not super intuitive, you also cant report easily on multiple dimensions, unless you make complicated account group filters. The Fixed asset module also needs some improvements.

Recommendations to others considering the product

Easy to use, easy to customize, have to get ready to learn intacct if you want to maximize it's potential. Especially account groups and dimensions. I’m hoping the new custom report writer will improve on it’s only real weakness, which is the ability to report on multiple dimensions easily.

What business problems are you solving with the product? What benefits have you realized?

The ability to be flexible when it comes to reporting, as well as the ease of integration with our other systems has been the biggest benefit.

Sage Intacct review by Amy B.
Amy B.
Validated Reviewer
Review Source

"Solid accounting system"

What do you like best?

The versatility of the program as compared to our previous software, accpac, is refreshing. Lots of customizable reports in a reasonably easy to use software program.

What do you dislike?

The cloud based system takes some getting used to. Constantly having to get a text with a login code gets cumbersome. You never seem to actually be able to tell it to remember you and the computer. Also the naming conventions for the periods are frustrating. The fact that you need to set up a quarterly period is annoying.

Recommendations to others considering the product

Make sure you ask a lot of questions up front. We bought some add on packages that ended up being a complete waste of money.

What business problems are you solving with the product? What benefits have you realized?

Better and more robust accounting with faster reporting after month end. Also cloud based makes it easier to access from anywhere.

Sage Intacct review by Aaron T.
Aaron T.
Validated Reviewer
Verified Current User
Review Source

"Great financial cloud application, but customizing is a bit challenging"

What do you like best?

I love the Intacct mission, their drive that pushes them to change the finance area of business. Going from status quo to truly real-time and anti spreadsheet! The new UI is great and really has a nice modern feel. If you don't need alot of customization Intacct's 'vanilla' app works GREAT!

What do you dislike?

Customization is a bit challenging. Intacct's API is very limited, we've been having a heck of a time trying to integrate with our very custom Salesforce environment. Having said that, there are custom developers out there and also tools like 'Workato' that can help make tying custom installs together.

Recommendations to others considering the product

If you will be customizing Intacct, do yourself a favor and talk to Workato or a custom developer. :)

What business problems are you solving with the product? What benefits have you realized?

Financial account for whole agency.

Sage Intacct review by Michael M.
Michael M.
Validated Reviewer
Verified Current User
Review Source

"Overall Good Experience "

What do you like best?

As a SaaS company, the revenue recognition module is a game changer for me. We went straight from spreadsheets to this robust system to manage our rev rec on our contracts.

What do you dislike?

We use Salesforce CPQ and the contracts are not connected directly to rev rec in Intacct. Over time we'll have to deal with this to continue to scale.

What business problems are you solving with the product? What benefits have you realized?

Integration with the Salesforce is pretty slick. Our Sales Reps can see all Sales Orders, Invoices and Payments in SFDC. Intacct is extremely flexible and provides relatively easy access to information.

Sage Intacct review by Kelechi I.
Kelechi I.
Validated Reviewer
Review Source

"Really Good!"

What do you like best?

Great organization! I like that I am able to get a birds eye view of the financial status of projects. Makes for better understanding. I am also able to get the details of all of the records logged in an easier way. It has been so helpful. Thanks guys!

What do you dislike?

Takes time upon logging in. It might be confusing sometimes when your currency is not available on the drop-down menu, so I always have to kind of keep in mind that I am dealing with a different currency than I have on my screen

Recommendations to others considering the product

Really helpful for making key financial decisions. Great structure too!

What business problems are you solving with the product? What benefits have you realized?

Speed of Analysis. I am better able to collate and synchronize customer data faster with the help of Sage Intacct. Revenue management has never been easier.

Sage Intacct review by Bonnie L. F.
Bonnie L. F.
Validated Reviewer
Verified Current User
Review Source

"Simple but powerful software"

What do you like best?

Intacct is easy to implement and to get your team up to speed. Most of the program is intuitive. What I like best is the ability to integrate with multiple other software vendors to really customize your financial ERP ecosystem. We are so much more efficient since implementing Intacct.

What do you dislike?

The current report writer is so-so and needs improvement. However, a new report writer is schedule to be released in the coming year!

What business problems are you solving with the product? What benefits have you realized?

No more paper! We are now completely paperless, nothing is lost, and everything is held in the system. We can also slice and dice are data in so many different ways allowing the finance team to give our company valuable insight and analysis that we never had prior to Intacct.

Sage Intacct review by J B.
J B.
Validated Reviewer
Review Source

"Best Accounting Applcation"

What do you like best?

I love how user-friendly the SAGE line is. I have a used a few of their products and it is so simple to input your data and it gives you great summaries and diagrams that show your data in fun ways! The cloud based application is a must have for any of your accounting needs

What do you dislike?

I dislike that there are not many instructions, although most of the application is straight forward there are a few things that may be scary for first time users.

Recommendations to others considering the product

I recommend this product to anyone who is looking for a simple and straightforward accounting software, with the cloud it makes it extremely easy to access from anywhere which is a major bonus!

What business problems are you solving with the product? What benefits have you realized?

We are able to solve most of our accounting problems (balancing, general ledger, debits/credits, reports) with Sage Intacct fairly easily.

Sage Intacct review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Great GL system"

What do you like best?

The Intacct/Sage system is user friendly and intuitive.

What do you dislike?

Custom reporting could be easier in this system. We find the platform services reporting tool to be cumbersome and not the most intuitive. It would also be nice to be able to copy and paste data into system journal entries rather than having to import a csv file to the entry. Lastly, the ability to import an excel file and not just csv would be helpful as well.

Recommendations to others considering the product

Make sure you have excellent consultants with experience in implementing this particular system to ensure you have the smoothest transition possible.

What business problems are you solving with the product? What benefits have you realized?

We upgraded from a 20+ year old legacy GL system to Intacct a little over a year ago. We were looking to gain efficiency in processing for AP and AR and increased report functionality. This system has met most of our needs and wants and has increased visibility into our financial metrics.

Sage Intacct review by Laura C.
Laura C.
Validated Reviewer
Review Source

"Easy to use and customize to your needs"

What do you like best?

I had never used intacct before starting my new job but i found that it was so easy to understand and use the product from having used mainly oracle.

I can easily customize different factions and reports to better suit what i need.

What do you dislike?

Sometimes trying to get someone to get back to you on specific questions sometimes takes longer than i would like.

when running the reports, and then you make a change on some errors you might have found in the FS, it would be nice if a refresh function was added so that you do not have to go through the whole step of setting up the report again.

What business problems are you solving with the product? What benefits have you realized?

I have noticed that our non accounting people like more visual aids to better understand the reports we give then. I like that in intacct ,you can highlight different areas that will be more beneficial to that user to help them make better decisions in their departments and come up with better budgets because of these visual aids.

Sage Intacct review by Zane S.
Zane S.
Validated Reviewer
Review Source

"Sage Intacct Review"

What do you like best?

Easy to use. I was able to learn the system/features quickly and teach others as well. The training is a lot as needed, because the system is easy to use, but is complex in the number of ways you can group information.

What do you dislike?

The custom report writer is difficult to use, but they have a new drag, drop and play feature coming summer of 2018 that will allow you to build the reports and view instantly. This helps a lot when you are building a report for someone else.

Recommendations to others considering the product

The dimensional reporting that allows our employees to cross section our financial data in numerous ways allowing them to use the data to make better decisions and be good stewards of our resources. This tool has assisted us in a deeper analysis of our programs as well as allow our team to help cut costs and keep our camps on track Budget wise.

What business problems are you solving with the product? What benefits have you realized?

With Sage Intacct we are able to provide great information to different departments in the organization. Ad Hoc reporting is a breeze.

Sage Intacct review by Nathan G.
Nathan G.
Validated Reviewer
Review Source

"Intacct Customer Service"

What do you like best?

gall the different tools to make accounting processes flow better

project module to track profitability on each sole project, ability to customize modules, recurring transactions AP/AR

What do you dislike?

The customer service is a joke, I have been in contact with them since May on a JE that was created in the future in a different currency which causes major issues.They keep telling me they are looking into it, but it is now December and still we cannot reconcile our books for the year.

Recommendations to others considering the product

a lot to learn at first, but once you get your feet under you the system can do almost anything you want. Great to be able to customize certain things to minimize errors.

What business problems are you solving with the product? What benefits have you realized?

BLOCK THE SYSTEM FROM MAKING FUTURE JE'S IN A FOREIGN CURRENCY

efficiency, that you can track budgets to the task on projects

recurring billing option saves time to get our customers there bills in less than a day, AP as well

Sage Intacct review by Paul S.
Paul S.
Validated Reviewer
Verified Current User
Review Source

"Innovative and Efficient for All"

What do you like best?

Sage Intacct has been the most user-friendly accounting information system that I have used to date. With consistent system updates and seamless fluidity throughout, it's the only way to go.

What do you dislike?

The only issues I find is whenever I'm trying to drill-down on a transaction in either a GL report, bill register, etc. Too often am I not taken straight to the original transaction, or worse, taken to only a grouping of transactions.

Recommendations to others considering the product

You have to believe if you wish to achieve.

What business problems are you solving with the product? What benefits have you realized?

Honestly, the benefit in having a cloud-based AIS has been insurmountable. To save on storage space of backup documents, as well as having access to them from anywhere (even at home!), has brought nothing but convenience.

Sage Intacct review by Ellie Z.
Ellie Z.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Great accounting software"

What do you like best?

-Cloud based: I can access anytime and anywhere

-Reporting capability:The porting function is powerful and we can customize difference reports to fit our business needs.

-Permission and control: Intacct allowed me give me the proper access to different level of staff in the firm so everyone should be only seeing what's relevant to them.

What do you dislike?

There are some features available in one module but not the other. For example, I can customize a email template for invoices but not AR statements.

What business problems are you solving with the product? What benefits have you realized?

The greatest benefit was dimension for one of my client. They were creating new GL accounts every time there is a department added. Thus, they have a very long chart of account. With dimension, they can just one GL account and pick the department.

Sage Intacct review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Flexible and absolutely Intuitive"

What do you like best?

Intacct works with so many other software products and has established API's that make it easy to build a bundled solution .

What do you dislike?

When working with ERP software, setup is critical or you'll find yourself doing some AP transaction on the ERP and some in Intacct. That gets clunky as, depending on the type of spend, you'll have to toggle between the two systems.

Recommendations to others considering the product

While fine for distribution, it would be nice to be able to use Intacct in a simple assembly environment--no elaborate BOM or MRP functionality. I have a service-based healthcare client who also sells light equipment with a little configuration. It would have been nice to not have to look for another ?manufacturing" solution since it's a small part of their overall business.

What business problems are you solving with the product? What benefits have you realized?

While you need training to become an advanced user and take full advantage of the many features, Intacct is so intuitive that anyone with some experience with QB or ERP financials can execute basic transactions without much instruction. Intacct is perfect for our office because we serve many clients, have seasonal peaks, and need the flexibility to move staffing around. The more clients that use Intacct, the better we can be.

Sage Intacct review by Kayce H.
Kayce H.
Validated Reviewer
Review Source

"Have been pleased with Intacct so far"

What do you like best?

Since we went live 2 years ago, we've had one maternity leave and several family emergencies in our department. Having a cloud based software allowed us the flexibility to get work done around these events.

What do you dislike?

Unless you purchase a specific Order Entry module, you are very limited for customer statements. The system will not allow any customization at all, for requests that seem very basic, such as indicating the customer within the email body.

Recommendations to others considering the product

Get a good demo of AR before you commit. For us, we don't need a complicated AR system such as their Order Entry module, but having standard AR does not allow any flexibility for sending statements to your customers. We assumed that was standard functionality and we've been requesting it ever since we signed on.

What business problems are you solving with the product? What benefits have you realized?

Reporting for multi-entity environments is much easier than with our old system which had separate log ins for each of our affiliate entities. We can now post transactions within the same login for any of our entities, and have automatic inter-entity transactions recorded.

Sage Intacct review by Crystal C.
Crystal C.
Validated Reviewer
Verified Current User
Review Source

"Great Starter System"

What do you like best?

I really like that Intacct is really easy to use the I can navigate the system will all the drop down options.

What do you dislike?

I really wish creating and modify reports was easier. I should be able to pick categories for columns and choose if I want the information listed as a row or column.

Recommendations to others considering the product

Great for a starter company but as a global company reporting and forecasting is key in the success and the reporting restriction for intacct will limit growth opportunities.

What business problems are you solving with the product? What benefits have you realized?

means for all data storage and reference

Sage Intacct review by Dean M.
Dean M.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"CPA with over 20 years of Public and Corporate Accounting experience"

What do you like best?

Organizations can set Intacct up to meet their accounting and reporting needs. Alternatively, many other software programs require organizations to adjust their process to fit within the limitations of the software. In addition, Intacct has the most robust reporting functionality that I have ever experienced within an accounting software package. Often, organizations must purchase report writing software separately from their accounting software, because of reporting limitations within the accounting software.

What do you dislike?

In my experience with the software, I have not found there to be any significant challenges with this software. Intacct has done an excellent job partnering with other best in class software providers to enable businesses to meet all of their business process needs with a fully integrated, cloud based system.

What business problems are you solving with the product? What benefits have you realized?

Streamlined accounting processes

Automation of accounting processes and workflows

More efficient reporting and consolidation

Integration with other best in class software

Sage Intacct review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Reporting and custom reports are easy to use"

What do you like best?

Our reports provide in depth details and provide more clarity to the executives on the profit for each department. I like the order entry module for auto generating my monthly invoices.

What do you dislike?

Sometimes I can not edit certain transactions after they have been posted. I would like to be able to post small adjustments (wire fees) on the payment screen in stead of making and account adjustment everytime. Customizing my invoices and credit template is very difficult. I would like to be able to cancel a payment without voiding it if an error is made in posting.

What business problems are you solving with the product? What benefits have you realized?

We have more clarity from the reporting function for our executives. I have saved a lot of time sending out monthly invoices with the Order Entry module

Sage Intacct review by Philip M.
Philip M.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Intacct End User and Consultant"

What do you like best?

Intacct dimensions are very powerful, yet very easy to configure, customize and use! Dimensions and custom fields make financial reporting more robust in Intacct that any other ERP application I have used. Multi-entity consolidations are a breeze and even multi-currency, multi-national companies will find their consolidations and reporting more efficient and improved. Intacct releases 4 new upgrades per year and each release is packed with new features.

What do you dislike?

Intacct does not have a payroll module and is not for all industries, but for the companies it will fit, it will fit very well. The Intacct custom report writer needs an update - and one is scheduled for the first half of 2017. On occasion, when technical issues arise, the issue is sent to their Engineering department, which takes awhile to fix things. Workarounds are usually given, however, so business can continue during the wait time.

Recommendations to others considering the product

Make the move now! Don't wait! Financial reporting is virtually without comparison and the system is so easy to use and navigate.

What business problems are you solving with the product? What benefits have you realized?

Financial reporting is much easier now that it was in GP. Intacct's dashboards facilitate each team member having their own custom reports with their own information. Intacct is dependable and "always on" from anywhere I need access. The Workflow capabilities have allowed me to automate many of our processes, saving me time and energy.

Sage Intacct review by Jared H.
Jared H.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Great functionality and user interface for all users"

What do you like best?

With Sage Intacct's latest updates, the user interface is very easy to use while still providing powerful functionality and insights for business users. You don't have to have a strong technical background to understand and navigate around the system.

What do you dislike?

The one area we have experienced some trouble involves communications with 3rd party market partners. Although not entirely Sage Intacct's fault, integrating with certain application partners has been more cumbersome and complex than initially let on.

What business problems are you solving with the product? What benefits have you realized?

Sage Intacct has definitely provided great automation and efficiencies to eliminate many manual processes and tedious data entry found in other systems. Additionally, the reporting and dashboard features are easy to understand and provide greater visibility into problem areas of the business.

Sage Intacct review by User
User
Validated Reviewer
Review Source

"Very User Friendly Accounting Software"

What do you like best?

I liked the fact that the software had 'live' help in the sense that it provided user classes as well as very good customer support when you ran into an issue (where they actually tell you how to resolve the problem as opposed to just doing it for you).

What do you dislike?

Honestly, I never ran into anything too terribly bad with my use of it - as I mentioned earlier, any mistakes that I made (even larger scale ones) had been easily resolved with explanation.

Recommendations to others considering the product

They offer "live" online tutorials as well as have outstanding customer service, so any question (small or large) I would highly recommend reaching out to them with for further assistance.

What business problems are you solving with the product? What benefits have you realized?

We used this software for all AP invoice uploads and the cutting of checks - it was my first exposure to actually doing a check run and, from what I had experienced, made the process fairly painless.

Sage Intacct review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Could not do my job without it!"

What do you like best?

We enjoy the functionality of Intacct. Very user friendly and easy to use. The reporting feature is totally customizeable to show exactly what you need. The General Ledger feature lets you drill down into each line item, taking you to the exact location of the original info.

What do you dislike?

There is not much to dislike. Processing credits to customers has been known to cause a few issues. It sometimes takes many steps in order to process credits.

Recommendations to others considering the product

Larger Corporations will benefit from this product. It is tailored to store and process very large amounts of financial info.

What business problems are you solving with the product? What benefits have you realized?

Intacct solved our issue of reporting by supplying us with timely, accurate reporting. Due to Intacct's ability to run many different reports for all different departments, we are able to give every department in our company an accurate view of the specific financial dealings within their departments. No longer did we have to keep multiple spreadsheets in which caused confusion and human error.

Sage Intacct review by Harsha V.
Harsha V.
Validated Reviewer
Verified Current User
Review Source

"Best Mid-Market ERP"

What do you like best?

Companies which are mid and small in size and want to upgrade from QB, Sage Intacct is the way to go.

What do you dislike?

They claim they have inventory module but it doesn't meet all the requirement and fails 80% for my clients. Some of the modules and their pricing structure are too complex, they need to work on making pricing less complex

Recommendations to others considering the product

The Product is not matured for Inventory and NFP's else it works great

What business problems are you solving with the product? What benefits have you realized?

Accounting & Financial reporting

Sage Intacct review by User
User
Validated Reviewer
Review Source

"The Sage Intacct conference was full of information and very enlightening."

What do you like best?

The entire conference was organized and the entire staff and speakers were well prepared. I found each of the classes and sessions that I attended to be insightful. It was so exciting to see all of the capabilities that we have as an organization. We can really take our processes to the next level.

What do you dislike?

There were a few sessions that I attended that I found to not be what I was expecting. It might be due to the fact that I rated myself as beginner/entry level but found that I was possibly more of an intermediate level.

Recommendations to others considering the product

We went live in July and implementation was very well and we felt as though it was very successful. Once we went live and worked in it for a few months were then fortunate to attend the conference. Once we attended our first several sessions we were very excited about what we had learned. It was exciting to know that we have the ability to integrate several different options to streamline our student management and payment options. The budgeting and planning options were also something that we are very excited about implement this year.

What business problems are you solving with the product? What benefits have you realized?

When my team came back we reviewed all of the exciting ideas and thoughts we had together. We have decided to start with planning and budgeting and then possibly implementing the use of American Express with our A/P process.

Sage Intacct review by User
User
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Sage Intacct"

What do you like best?

I like how robust Sage Intacct is. It can be customized and tailored to meet your specific accounting needs and their are a number of modules/ad-ons that can be implemented to assist with this.

What do you dislike?

I am very likely to recommend Sage Intacct as it has many capabilities to suit most needs. However, I am cautious to let anybody work in the platform without having adequate training, as there are many nuances to recording and reporting that I have had to learn about the hard way i.e. getting Intacct to reverse very subtle mistakes (checking the wrong box and throwing off months worth of revenue recognition schedules) etc.

Recommendations to others considering the product

Understand that there are not many sources for help outside of the Intacct Community. I recommend hiring a consultant to bring you up to speed on the software so that you do not make irreversible mistakes.

What business problems are you solving with the product? What benefits have you realized?

We have been able to save a tremendous amount of time by utilizing many of the automated modules - Especially the revenue recognition and fixed assets modules. We also utilize the import templates to help with data entry. We are looking into implementing more of the modules offered by Sage Inttact.

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Sage Intacct
4.2
(643)