Sage Payment Solutions

4.0
(14)

With Sage you get everything to process payments under one roof: underwriting, customer support and loss prevention.

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Sage Payment Solutions Reviews

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Sage Payment Solutions review by Sam B.
Sam B.
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"Dumped Sage and moved on to something else"

What do you like best?

I used Peachtree for 25 years, then it was bought by Sage. The software still had a lot of features I liked, it remained intuitive to use and I was used to using it. But because of Sage, I dropped it.

What do you dislike?

Sage skyrocketed the price, had terrible customer/tech support service (worst ever), and the answer for any issue was to spend more money on software or support. What was an affordable, feature rich product, became a VERY expensive product stripped of features unless higher prices were paid. Cost for service were even worse than the cost of the software and were often bundled. They were completely unresponsive to customer issues and I would never go back.

What business problems are you solving with the product? What benefits have you realized?

There are no business problems that can be solved using this software. It is more likely to be the cause of business problems than a solution. Difficult installation right through to poor service of the product it is not worth using or attempting to use.

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Sage Payment Solutions review by Herm H.
Herm H.
Validated Reviewer
Verified Current User
Review Source

"Sage Payment Solutions simplifies Credit Card Processing when used with Sage Accounting solutions."

What do you like best?

When it works, it works well. Simplifies matching payments to invoices. If multiple credit card transactions are processed in a given day, the total amount is shown as a lump sum in your bank account. Combining Sage Payment Solutions with Sage 50 or other Sage accounting software simplifies the process by automatically recording and matching the payment.

What do you dislike?

It doesn't always work. There are occasions where the integration doesn't work. Far less than when the product was rolled out, but it does happen. While it's not a huge issue, it can be frustrating and does require someone pay attention.

Recommendations to others considering the product

Sage Payment Solutions is a great product if you are already using or plan to use Sage Accounting software. It simplifies transactions, is PCI compliant and rates are competitive. If you are not a Sage Accounting software user the argument is less compelling.

What business problems are you solving with the product? What benefits have you realized?

Reconciling credit card transactions to invoices can be a pain. Sage Payment solutions simplifies the process by automatically applying the payment when the card is processed. It isn't perfect, and at this time it doesn't automatically integrate with web based orders, but it is the best solution we have found.

What Payment Gateway solution do you use?

Thanks for letting us know!
Sage Payment Solutions review by Alana G.
Alana G.
Validated Reviewer
Review Source

"Sage Payment Solutions Simplifies Everything"

What do you like best?

I do my credit cards in half the time! Sage makes it easy only needing a customer client number and everything is pulled up, client name, billing address all that. I will never switch to anything else unless the owner decides to drop Sage software entirely.

What do you dislike?

There really isn't anything to dislike.

Recommendations to others considering the product

If you use Sage Contractor 100 this is a must, it will save you so much time in the long run. Even if it was a bit more expensive it would still be worth it.

What business problems are you solving with the product? What benefits have you realized?

Sage has the Vaults where it can save client information and my clients who are regulars love just saying use the same card and it being safely secured through sage. It also saves a lot of time. Before i would have to log on to some other program. Enter name, address, client info, credit card. Then go back and do a deposit and enter each of those. It was very time consuming. This saves so much time!

Sage Payment Solutions review by User in Accounting
User in Accounting
Validated Reviewer
Verified Current User
Review Source

"Sage Payment Solutions"

What do you like best?

Ease of use. Great integration with our sage AIS system.

What do you dislike?

Updates are often and sometimes breaking. They need more QA. There was a very breaking issue with .net framework when using sage exchange. However the website still works flawlessly and has been very useful.

What business problems are you solving with the product? What benefits have you realized?

We have used this software to eliminate the need to keep track of credit card sales. This software allows us to enter and bill credit card orders right inside of sage which leads to less lost or missed credit card transactions. This has also made it easier for credits to be issues for credit card orders with ease.

Sage Payment Solutions review by Dawn A.
Dawn A.
Validated Reviewer
Verified Current User
Review Source

"Sage Payment Solutions integrates well with Sage 100"

What do you like best?

Sage Payment Solutions integrates well with Sage 100.

What do you dislike?

It would be nice if we could get a daily email with the settlement report.

What business problems are you solving with the product? What benefits have you realized?

We use Sage Payment Solutions integrated with Sage 100 for processing payments on orders taken from customers via phone, and also when customers pay on account.

Sage Payment Solutions review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Sage"

What do you like best?

The ease of use and reporting and being able to pull reports to reconcile the processed amount with the funded amount to our account.

What do you dislike?

The delay in response time when submitting a ticket or an issue was always a lot. Also that it was recently rebranded to be "PAYA"

Recommendations to others considering the product

Be patient as it is frustrating to try to get a hold of someone during integration/development when you are migrating over softwares

What business problems are you solving with the product? What benefits have you realized?

ACH/E Check transactions for transactions that were processed from our online website.

Sage Payment Solutions review by Cormac h.
Cormac h.
Validated Reviewer
Verified Current User
Review Source

"Sage Payment Solutions"

What do you like best?

Their customer service team was always able to help.

What do you dislike?

Its an expensive solution for customers that don't require the security. The ebizmarts integration software could be improved also.

What business problems are you solving with the product? What benefits have you realized?

We use Sage Payments in store and on our ecommerce website. Its

Sage Payment Solutions review by Administrator
Administrator
Validated Reviewer
Review Source

"Not so easy to set up but once done it is easier to use"

What do you like best?

When I have needed it, customer service was very helpful. Everything just happens automatically which makes the accounting job easier.

What do you dislike?

Very repetitive you have to go line by line to break down a credit card bill. I guess its the same in all

systems. Also to reprint a monthly report you need to change the month back and forth.

Recommendations to others considering the product

The only negative that I came across was when I was setting it up (new business) I couldn't figure out which sage to call because they have so many different services. I finally got redirected to the right one, but it took a while.

What business problems are you solving with the product? What benefits have you realized?

Links to our accounting software

Sage Payment Solutions review by User
User
Validated Reviewer
Review Source

"Super easy and efficient "

What do you like best?

Sage payment solutions are easy to use when taking payments from a client for either of our services. A quick log in and your on the page you need.

What do you dislike?

The one thing I dislike and needs improvement on is that I wish they produced a VAT receipt for payments.

Recommendations to others considering the product

Easy to use, I would recommend this over other services like Adyen or Zoho checkout which I have used previously.

What business problems are you solving with the product? What benefits have you realized?

We aren't facing any business problems with Sage Payment Solutions and we have had it for around 3 years now. Benefits are taking quick and easy credit card payments online from our clients.

Sage Payment Solutions review by Claudia L.
Claudia L.
Validated Reviewer
Review Source

"Sage Payment Solutions is a user-friendly product"

What do you like best?

It's easy to use, for me as the supplier and for my clients as well. On my invoice it's a one click process for my clients to pay online using Sage Pay.

What do you dislike?

The backend could be a bit more streamlined.

What business problems are you solving with the product? What benefits have you realized?

My clients can now pay instantly on invoice by clicking a button.

Sage Payment Solutions review by Peter H.
Peter H.
Validated Reviewer
Review Source

"Sage Payment Solutions - It just works"

What do you like best?

It links to Sage 300, Sage 50 and other Sage account products

What do you dislike?

The merchant fees might not be the best possible you could get

Recommendations to others considering the product

If you have a Sage accounting system, you must check this product out. Errors cost you money and this product will make errors much less likely

What business problems are you solving with the product? What benefits have you realized?

Enter credit card payments and apply them in one easy processs.

Sage Payment Solutions review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Reliable solution"

What do you like best?

Integrates with our CRM to make payments fast and easy! Customer service can take a while to resolve issues, but we haven’t had any major problems

What do you dislike?

If a technical issue does occur, they are slow to fix the issue. Log in info is long!

What business problems are you solving with the product? What benefits have you realized?

Integration with our invoicing software helps keep track of payments and auto applies to invoices.

Sage Payment Solutions review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Seamless integration with Sage 100"

What do you like best?

completely integrated with sales order and accounts receivable, updates automatically, low error rates

What do you dislike?

occasional downtime is not communicated well by company

What business problems are you solving with the product? What benefits have you realized?

Credit card processing in Sage 100 is not a native feature, so it must be done through a third party application. Sage Payment Solutions was officially partnered with Sage and worked well with it.

Sage Payment Solutions review by Consultant in Accounting
Consultant in Accounting
Validated Reviewer
Review Source

"Basically any other payment solution would be better"

What do you like best?

Not much to like about it, but apparently Sage Payment Solutions was acquired by another business so maybe it's better now?

What do you dislike?

Hardly any support, and fees aren't competitive at all

What business problems are you solving with the product? What benefits have you realized?

Managing POS and other payment provider systems

Sage Payment Solutions review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Sage Payment Solutions"

What do you like best?

Easy to use, very user friendly. Also, easy to learn and train new users.

What do you dislike?

Nothing is a major dislike. One issue that is most frustrating for a user is freezing screens.

What business problems are you solving with the product? What benefits have you realized?

None

Kate from G2 Crowd

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