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SagePay

4.4
(12)

We offer a range of comprehensive payment solutions to help you grow your business faster in all confidence.

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SagePay Reviews

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Showing 12 SagePay reviews
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SagePay review by Adam H.
Adam H.
Validated Reviewer
Verified Current User
Review Source

"Solid Payment System"

What do you like best?

- Extremely easy integration available off the bat for Magento.

- Straight forward configuration and setup.

- Fraud system is quite frankly fantastic, easily one of the best on the market by a long shot.

- Front and backend payment system integration very straight forward.

What do you dislike?

- Had some issues with multicurrency integration.

- Not too keen on having to have two merchant ids for online moto payments and frontend ecom, other systems can run off the same merchant id.

- Would prefer a more automated system in order to integrate new payment methods, submission of merchant ids on the backend in order to facilitate other payment types rather than the manual approach would be much better.

Recommendations to others considering the product

Well worth it for the fraud system alone, this is by far the best fraud system I have had the pleasure to use to date.

What business problems are you solving with the product? What benefits have you realized?

- Payment integration being the primary use case.

- Antifraud, the 3rd man integration that sagepay uses is quite frankly excellent and very good at picking out fraudulent customers, does have its fair share of false positives but these can be easily resolve with a phone call to the customer and checking out the location the user lives at (we are an extremely high value art retailer, and someone picking up a high value print, £8000+ to a council estate is usually very suspect to say the least).

- Full integration of most payment systems makes life a lot easier, we do branch out with other payment methods but Sagepay sorts out most of the big ones very quickly.

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SagePay review by User in Medical Devices
User in Medical Devices
Validated Reviewer
Review Source

"Card payment processing made easy"

What do you like best?

Sleek layout allows you to find what you want with minimum fuss. Ability to customise different users functions and permissions so that they can only access certain screen and functions. Easy to integrate with 3rd party software as well as multiple merchant accounts, banks and payment providers. Also comes with a free screen tool which fraud checks payments as they come in. Ability to create rules to automatically process transactions which reduces the amount of time one needs to spend checking payments.

What do you dislike?

Fraud checking portal and support can at times take a long time to respond to queries/issues. Not sure if this is just my experience but SagePay is unable to score PayPal payments accurately which means we need to open our PayPal account to check these transactions.

Recommendations to others considering the product

Good piece of software which you can customise according to your needs. You can also export data from the different screens to excel which you can then use to build a better picture of your customers financial habits.

What business problems are you solving with the product? What benefits have you realized?

Allows us to take and process card payments on our website & over the phone. This allows us to take instant payment for orders so goods can be dispatched immediately. Fraud screening software helps us reduce our exposure to fraudsters and helps us determine when to reject or allow payments and their related orders.

What Payment Gateway solution do you use?

Thanks for letting us know!
SagePay review by Matthew M.
Matthew M.
Validated Reviewer
Verified Current User
Review Source

"From a developers point of view."

What do you like best?

I am Certified in Magento eCommerce Development. We use Sage Pay on client projects. Previously we were using a competitor and found it challenging to be bounced around from site to site for configuration. We were introduced to SagePay from another client. I can honestly say it was easy to implement, easy to install, and made sense from the customers standpoint.

What do you dislike?

I did have difficulty on the first time I set it up for a client but found it to be an issue within Magento and was able to solve it with the help of the Magento Community.

What business problems are you solving with the product? What benefits have you realized?

It is a more encapsulated product that makes the final parts of an eCommerce store easier. Development and adding products is very time consuming. Its nice that SagePay takes the payment processing off of your shoulders.

SagePay review by Jonathan K.
Jonathan K.
Validated Reviewer
Review Source

"A great payment system for development and general usage."

What do you like best?

We use several different payment platforms for our products, based on what fits the criteria of usage best. When implementing SagePay on a recent project, the ability to link SagePay and SageAccounts together, since our service involved paying third parties through a marketplace while taking a fee, and the ability to quickly and easily implement and manage fraud prevention, which several of the other systems we've tried either failed at, or simply didn't implement at all.

What do you dislike?

There can be some issues with implementation, especially when it comes to API implementations, since for some languages such as Go, there aren't any public implementations of their API. Additionally, there can be some issues with setting up their implementations, as well as some unnecessary complexity when it comes to the administrative side of the service, which can significantly confuse your staff if they are not well versed in both payment nomenclature and some of the technical specifics surrounding such systems. However, there are not major gripes and as such could be very easily fixed in later versions of the software.

Recommendations to others considering the product

Look at your use-case and current tooling before considering it, since you'll get the most out of the product when using it with other Sage services, or their current integrations.

What business problems are you solving with the product? What benefits have you realized?

Overall, SagePay has been a significant boon to our business, allowing faster and more responsive payments through our services. It's allowed for much more automated processes for paying affiliates, and the implementations on offer make it quick and easy to slot into most E-Commerce systems.

SagePay review by Administrator
Administrator
Validated Reviewer
Review Source

"Great efficient tool when you know how to use it"

What do you like best?

Very powerful tool when you get your head around it. Very steep learning progression. The software is very powerful but very heavy.

We used this software in order to replace an external payroll provider.

The implementation was quite well supported but was a lengthy process.

What do you dislike?

It does have some kinks and is very heavy to use at first. Also, the interface could be more user friendly, it does have some stability issues at times.

Recommendations to others considering the product

make sure you need it and you can ROI quickly

What business problems are you solving with the product? What benefits have you realized?

We were able to cut a third party payroll provider saving us quite few Ks

SagePay review by Josh E.
Josh E.
Validated Reviewer
Review Source

"Automation made our payroll and accounting easy"

What do you like best?

User mobile interface is seamless. I got to use the application while on the go.

What do you dislike?

Migrating my employee and accounting data from my previous payroll/accounting application was a nightmare.

What business problems are you solving with the product? What benefits have you realized?

Tax filings were accurately done- error free. The payroll and accounting process were all automated. The use of the sage application alleviated some man hours. It certainly helped me cut some costs.

SagePay review by Administrator in Information Services
Administrator in Information Services
Validated Reviewer
Review Source

"Quick and efficient method for payment without card."

What do you like best?

It easy to login and process payment which is necessary when taken a payment from a client over the phone.

What do you dislike?

When a card payment doesn't do through the none sensitive information like address disappears so you have to type them all over again, which clients don't love when they are in a rush.

Recommendations to others considering the product

Defiantly worth the investment, it pays itself considering how quickly money is on your account.

What business problems are you solving with the product? What benefits have you realized?

Processing payments quicker, if we can take a card payment over the phone we eliminate the whole issuing and chasing of invoices.

SagePay review by Neil D.
Neil D.
Validated Reviewer
Verified Current User
Review Source

"Great Payment System for managing incoming transactions"

What do you like best?

SagePay integrates with a number of our websites to enable payments to be taken over a number of platforms.

What do you dislike?

The back-end of SagePay is a little complex however this is due to the payment types that can be taken and for security reasons

Recommendations to others considering the product

SagePay is a very useful tool that can be integrated with your accounts to take payments online safely and swiftly.

What business problems are you solving with the product? What benefits have you realized?

We are taking payments online over a number of different websites.

SagePay review by User
User
Validated Reviewer
Verified Current User
Review Source

"Easy to use and affordable"

What do you like best?

ease of use, good post sales support team

What do you dislike?

Doesnt link to our CRM package, we use ACT

What business problems are you solving with the product? What benefits have you realized?

Easy to track orders and declines or improvements in customer orders

SagePay review by User
User
Validated Reviewer
Review Source

"Great Payment Software"

What do you like best?

Very user friendly software that organizes data super efficiently and is completely transparent will all transactions and processes

What do you dislike?

I really would recommend this service to almost anyone or company out there

Recommendations to others considering the product

Follow the online tutorials

What business problems are you solving with the product? What benefits have you realized?

It solved our net 30 Accts issue and allows us to process cards more efficiently

SagePay review by Agency in Information Technology and Services
Agency in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Good service"

What do you like best?

SagePay is very easyli implemented through module in a ecommerce system our company is using, and it's doing what it's needed without any problems

What do you dislike?

From some reason we often experience problems with logging into administrative panel

What business problems are you solving with the product? What benefits have you realized?

I'm implementing payment gateways on clients ecommerce sites

SagePay review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source

"Fast, Secure"

What do you like best?

Ease of use. Interface is really intuitive

What do you dislike?

There isn't anything that I dislike. just a few irks that quickly gets resolved. expensive

What business problems are you solving with the product? What benefits have you realized?

Accepting payments online, benefit is ease of use.

Kate from G2 Crowd

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