I like that the suite of products helps with nexus and sourcing. I use the research tool extensively, but beware of the smart charts. I have found discrepancies in many of the smart charts, so double-check the sources with the state statutes/regulations.
What do you dislike?
The software is not easy to learn and I have not had the best customer support. I wish I had better training before we started using this software so I could be using the full potential of this tool.
Recommendations to others considering the product
Try it, it's a great tool for sales tax compliance.
What business problems are you solving with the product? What benefits have you realized?
Great sales tax research tool for 50 states. I can research transactions in multiple states in one place (although I still verify with the state website).
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