Salesforce Data Management Platform (DMP)

4.2
(11 reviews)

Salesforce Data Management Platform (DMP) captures and activates your data to strengthen consumer relationships across every touchpoint with a powerful data management platform.

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Showing 11 Salesforce Data Management Platform (DMP) reviews
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Salesforce Data Management Platform (DMP) review by Brittany E.
Brittany E.
Validated Reviewer
Review Source

"So much customization!"

What do you like best?

I like how intricately it is designed so that you can build out pretty much whatever your business needs. There are so many great tools for reporting, analytics, data management, process tracking, sales orders, etc. It is also easy to use and has a clean interface.

What do you dislike?

I don't have any complaints about it, only the way that our company would restrict how certain fields were created. There's a separate special position for the person who creates all of our forms and reports within SF, maintains data integrity, improves process efficiency, etc.

Recommendations to others considering the product

Make sure you have someone who is advanced and trained in SF or you will be missing out on a lot of its features and may not really know how to build out what your company needs.

What business problems are you solving with the product? What benefits have you realized?

Process flow, data management, etc. It is very flexible and the data can be easily exported, manipulated, filtered, etc. to anything you want to show. It also helps with sales forecasting and reporting.

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Salesforce Data Management Platform (DMP) review by Josh  H.
Josh H.
Validated Reviewer
Verified Current User
Review Source

"easy to use and combine with Groove"

What do you like best?

I like how we use it as a team in the office. It is easy to organize our leads and track our calls.

What do you dislike?

Some times there are issues with loading times.

What business problems are you solving with the product? What benefits have you realized?

Simple to organize and prospect using salesforce and keep track of my calendar.

What Data Management Platform (DMP) solution do you use?

Thanks for letting us know!
Salesforce Data Management Platform (DMP) review by User in Environmental Services
User in Environmental Services
Validated Reviewer
Verified Current User
Review Source

"Great Platform"

What do you like best?

I like the ability to capture all of data. I am able to reach customers in areas where they are location and business wise while also being remote myself at times.

What do you dislike?

Not much that i do not like.I think it is a great program.

Recommendations to others considering the product

Look into the benefits as it is a product that will assist in several different aspects of the business.

What business problems are you solving with the product? What benefits have you realized?

We use it for noting accounts and reaching out internally. It also benefits our technician in dispatching/ lightning.

Salesforce Data Management Platform (DMP) review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source

"Its probably the best for what is doe! "

What do you like best?

Salesforce is a huge product with tons of ways to help your business! And so many products interacting with Salesforce it is an incredible tool.

What do you dislike?

You might miss the forest of productivity for the trees of cool products. With a lot of ways to use it, you can quickly find yourself trying to learning and make products work that may not be a good fit and loose productive

Recommendations to others considering the product

You already know you should, at the very least, look into salesforce. It is a great product with a lot of great uses.

What business problems are you solving with the product? What benefits have you realized?

We used salesforce to track all contacts and leads from our accounts and assign them to various sales leaders, customer service teams, and trainers.

Salesforce Data Management Platform (DMP) review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great for dashboards and reports! "

What do you like best?

While report pull set-up can be exhausting because the options are extensive, data reporting with Salesforce is also one of the biggest draws. You can pull a report on almost anything you can think of.

What do you dislike?

The system can be a bit buggy. Information is sometimes lost, especially when there are updates.

What business problems are you solving with the product? What benefits have you realized?

We use Salesforce as an Applicant Tracking System. It's primarily used for producing offers and data reports.

Salesforce Data Management Platform (DMP) review by User in Financial Services
User in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Salesforce"

What do you like best?

The platform allows you to track progress with clients in your pipeline in % increments and with useful brief comments.

What do you dislike?

The search feature isn’t the greatest- overall the user interface can use an upgrade.

Recommendations to others considering the product

Be sure to update pipeline regularly so data remains accurate.

What business problems are you solving with the product? What benefits have you realized?

Allows me to track customers and deals in progress. I have benefited from staying organized and being able to forecast income for the year.

Salesforce Data Management Platform (DMP) review by User
User
Validated Reviewer
Verified Current User
Review Source

"Robust system, easy to use once learned"

What do you like best?

I love how it tracks everything and easily allows you to create reports with the data entered.

What do you dislike?

The data entered seems repetitive. Creating the groups can be confusing but once you get it, it is easy

Recommendations to others considering the product

Don't give up! Keep playing in the system daily and you will understand it more

What business problems are you solving with the product? What benefits have you realized?

We are rolling out in stages for our business. When problems are encountered, they get fixed before the next roll out

Salesforce Data Management Platform (DMP) review by User in Venture Capital & Private Equity
User in Venture Capital & Private Equity
Validated Reviewer
Verified Current User
Review Source

"Saleforce"

What do you like best?

The options are endless with saleforce. There are many different ways of setting up clients.

What do you dislike?

There are so many options it’s may be confusing as to what saleforce can do.

What business problems are you solving with the product? What benefits have you realized?

Keeping track of contacts versus accounts and details within the accounts enables me to keep track of any kind of information on clients.

Salesforce Data Management Platform (DMP) review by User in Individual & Family Services
User in Individual & Family Services
Validated Reviewer
Verified Current User
Review Source

"Lots of Features"

What do you like best?

Pretty easy to put in memberships and look things up.

What do you dislike?

Pulling reports is a pain, and finding exactly what you want can be difficult.

Recommendations to others considering the product

A pretty solid database.

What business problems are you solving with the product? What benefits have you realized?

It's been a lot easier to track registrations and troop information

Salesforce Data Management Platform (DMP) review by User in Financial Services
User in Financial Services
Validated Reviewer
Review Source

"Not bad"

What do you like best?

It's nice to keep customers' record including their information and communication history.

What do you dislike?

For some reason, our VIP customer information cannot directly loaded using our platform called Jade.

What business problems are you solving with the product? What benefits have you realized?

I don't know.

Salesforce Data Management Platform (DMP) review by User
User
Validated Reviewer
Review Source

"The product review"

What do you like best?

The system is very useful for sales data.

What do you dislike?

There were not any dislikes using the product.

What business problems are you solving with the product? What benefits have you realized?

Using sales data.

Kate from G2 Crowd

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