Salesforce Health Cloud

(19)
3.3 out of 5 stars

Salesforce Health Cloud helps to put patients at the heart of every decision by providing a connected experience across every touchpoint from acquisition through care coordination.

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Salesforce Health Cloud Reviews

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Showing 19 Salesforce reviews
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Salesforce review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Getting Ready to SALE!

What do you like best?

i'm trying a new bussines, so i run to google in search of software that allow me to sell products (health care products), managing all my bussines from one place. and i found it!, the best thing about salesforce health care is the really well done tutorial whe you open your trial, they know that you must know how to use their software to be able to sell properly and be successfull. Another thing that i really like it is that my main language is not english, but spanish and i live in Venezuela, and what they do?, they translate the tool to spanish and set up my local currency, how brilliant is that?

What do you dislike?

At the begining can feel overwhelmed because the software is really extense and covers a lot, from potential customers to the stock. I actually get lose at the beginning and i dind't know what to do. maybe they need to simplify the software and show what i need stpe by step.

Recommendations to others considering the product

You really need to pay atention to the tutorial and learn how to use it

What business problems are you solving with the product? What benefits have you realized?

right know i want to learn how to use it and see if it really help me with my future bussiness

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Salesforce review by User in Health, Wellness and Fitness
User in Health, Wellness and Fitness
Validated Reviewer
Verified Current User
Organic
Reviewed On

Salesforce Health Cloud for Occupational Therapists

What do you like best?

I like how the platform never crashes. It's an efficient way to keep track of client notes.

What do you dislike?

I wish there was a "copy from last note" feature. That would help to save time.

Recommendations to others considering the product

It's a little bit over kill for the therapy industry, but the benefits are substantial.

What business problems are you solving with the product? What benefits have you realized?

Salesforce Health Cloud is HIPPA compliant, which is very important for a healthcare provider. I have realized an added benefit is that the site never crashes.

What Other Health Care solution do you use?

Thanks for letting us know!
Salesforce review by Executive Sponsor in Hospital & Health Care
Executive Sponsor in Hospital & Health Care
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Salesforce Health

What do you like best?

Our organization has a concentrated effort to improve care coordination and they provide a platform that has improved that initiative. The ease of use and overall integration of information in a central location has helped us to become more efficient.

What do you dislike?

Sometimes feels like there is almost too much information to navigate, but really comes down to their being more functionality available than what we are utilizaing. Occasionally runs slow, but not a frequent issue.

Recommendations to others considering the product

Their full suite of products is robust. Be sure you utilize everything you are paying for to get the most value. Personally, their customer service is top notch. Received personal training on different modules that we were under utilizing.

What business problems are you solving with the product? What benefits have you realized?

Improved care coordination across different departments. Easy to see and understand where a patient has been seen or could benefit from additional care.

Salesforce review by <span>Mohammad S.</span>
Mohammad S.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Mediocre Product

What do you like best?

As always, the Salesforce platforms are very in depth and allow for integration with other vendors and third party applications. Salesforce support is also optimal.

What do you dislike?

Requires too much configuration and customization to make the platform functional and operational

Recommendations to others considering the product

Do your research! Request a proof of concept prior to actually using this product.

What business problems are you solving with the product? What benefits have you realized?

Business requires the need to track all health related transactions, files, etc.

Salesforce review by <span>Cedric David B.</span>
Cedric David B.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Salesforce Health Review

What do you like best?

Ease of use and the portability to access the application anywhere.

What do you dislike?

There are times that the application takes a longer time than usual to process inputs.

Recommendations to others considering the product

Salesforce Health Cloud is a user friendly application which provides portability and efficient monitoring of leads.

What business problems are you solving with the product? What benefits have you realized?

We used Salesforce to automate and streamline our processes. This also provided for more efficient monitoring and communication between transcontinental employees.

Salesforce review by <span>Megan C.</span>
Megan C.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Keeps me busy

What do you like best?

It’s very detailed and you can easily access items

What do you dislike?

Although it’s very detailed, hard to find certain items and reporting is not easy.

Recommendations to others considering the product

It’s a lot of self training! You learn as you go.

What business problems are you solving with the product? What benefits have you realized?

Benefits are that everything is housed together, receive daily report on new accounts.

Kate avatar
Kate from G2 Crowd

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* We monitor all Salesforce Health Cloud reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.