Salesforce Platform: Identity

4.4
(41)

Salesforce App Cloud provides an out-of-the-box identity solution using open standards, including SAML, OpenID Connect, OAuth, and SCIM. Now IT can manage apps, users, and data sharing with simplicity and transparency.

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Salesforce Platform: Identity Features

Authentication Options

Authentication User experience

Process of providing credentials and logging into multiple systems is easy and intuitive for users

Not enough data available

Supports Required Authentication systems

Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc.

Not enough data available

Multi-Factor Authentication

Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.

Not enough data available

Supports Required Authentication Methods/Protocols

Support SSO via Web agents, proxy agents, agent-less, SAML or oAuth and WS-Federation authentication and authorization Web services depending upon the application and business use case

Not enough data available

Federation/SAML support (idp)

Can serve as the identity provider to external service providers so that when the user logs into a service, instead of providing credentials to the service provider, the service provider trusts the identity provider to validate the credentials.

Not enough data available

Federation/SAML support (sp)

Can serve as the Service provider from an external service so that when the user logs in externally they have seamless SSO to internal applications from a service provider.

Not enough data available

Authentication Options

Authentication User experience

Process of providing credentials and logging into multiple systems is easy and intuitive for users

86%
(Based on 13 reviews)

Local Access

Controls access to legacy applications, web based applications, network resources and servers.

84%
(Based on 13 reviews)

Partner Access

Controls access to users that are not company employees that are either within the companies local area network or outside the network

86%
(Based on 12 reviews)

Mobile Support

Provides mobile application for required mobile os platform and enables single sign on for native and web based business applications

84%
(Based on 11 reviews)

Breath of support for target systems

Standard integrations to most common cloud and on premise applications

85%
(Based on 9 reviews)

Supports BYOD users

Enables users to use their own device to access company applications.

85%
(Based on 9 reviews)

Access Control Types

Endpoint access

Provides ability to control access to PC's, Mobile devices, and other endpoint devices.

Not enough data available

Local Access

Controls access to legacy applications, web based applications, network resources and servers while employees are on the companies local area network.

Not enough data available

Remote Access

Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.

Not enough data available

Partner Access

Controls access to users that are not company employees that are either within the companies local area network or outside the network

Not enough data available

Supports BYOD users

Enables users to use their own device to access company applications.

Not enough data available

Multi-Factor Authentication

Supports Required Access Types

Works with required networking products and applications out of the box such as: VPN, Web, Cloud applications, Local/Remote Desktop

89%
(Based on 8 reviews)

Supports Required Authentication systems

Includes or supports required authentication technologies. Example systems: One Time Passwords, bioMetric, knowledge based, key cards, mobile phone based tokens, etc

88%
(Based on 9 reviews)

Administration

Ease of installation on server

Installation process is easy and flexible.

Not enough data available

Password Policy Enforcement

Options for resetting and enforcing password policies

Not enough data available

Administration Console

Provides Administration tools/console that are easy to use and learn for routine maintenance tasks

Not enough data available

Ease of connecting applications

Easily provisions new systems, platforms or applications using configuration and not customization.

Not enough data available

Self Service Password Administration

Users can set, change passwords without interaction from IT staff

Not enough data available

Identity Directories

On-premise identity repositories supported

Variety and Quality of integrations (ie Active Directory, LDAP)

79%
(Based on 10 reviews)

Application as profile master

Directory treats the user's profile that is in an application as the ongoing source of truth for that user's profile. Changes to profile in master application drive changes to profiles in other applications.

84%
(Based on 10 reviews)

Cloud Directory

Provides cloud based directory option that contains all user names and attributes

n/a

Platform

Multiple Operating system support

Supports Endpoint access control to multiple operating systems

Not enough data available

Multi-Domain Support

Allows user authentication to be honored by all the hosts in two or more domains

Not enough data available

Cross Browser support

Support access to browser based applications across required browser types

Not enough data available

Fail over protection

Provides required failover mechanisms to ensure if one server, network, etc fails users are still able able to authenticate

Not enough data available

Third Party Web Services support

Can call and pass credentials to third party web services.

Not enough data available

Reporting

Contains pre-built and custom reporting tools to required to manage business

Not enough data available

Auditing

Provides mechanism for auditing authentication for trouble shooting purposes.

Not enough data available

Provisioning

Self Service Access requests

Users can request access to an application and be automatically provisioned if they meet policy requirements

78%
(Based on 12 reviews)

Smart/Automated Provisioning

Automates account/access rights creation, changes and removals for on-premise and cloud apps

79%
(Based on 12 reviews)

Bi-directional Profile Synchronization

Keeps all profile attributes consistent across applications whether the change is made in the provisioning system or the application

79%
(Based on 12 reviews)

Profile attribute transformation

Transforms profile atributes to the required format for all of the systems being updated

84%
(Based on 12 reviews)

Role Management

Establish roles that create a set of authentication rights for each user in the role

n/a

Policy Management

Enables administrators to create access policies and applies policy controls throughout request and provisioning processes

n/a

Access Termination

Terminate access to multiple applications based on dates

n/a

Approval Work-flows

Allow business stake-holders/managers to approve or reject requested changes to access via a defined work-flow

79%
(Based on 12 reviews)

Governance

Identifies and Alerts for Threats

Alerts administrators when inappropriate access occurs

78%
(Based on 12 reviews)

Compliance Audits

Proactively audits access rights against policies

79%
(Based on 12 reviews)

Administration

Administration Console

Provides Administration tools/console that are easy to use and learn for routine maintenance tasks

79%
(Based on 12 reviews)

Ease of set up for target systems

Support for wide variety of cloud and on premise apps to automate provisioning for existing and new applications procured

75%
(Based on 12 reviews)

Bulk Changes

Change users and permissions in bulk

73%
(Based on 12 reviews)

Self Service Password Administration

Users can set, change passwords without interaction from IT staff

84%
(Based on 11 reviews)

Platform

Customization

Supports customizable UI

73%
(Based on 13 reviews)

Reliability

Cloud based service has minimal downtime

82%
(Based on 13 reviews)

Performance/Scalability

Service performs well under significant use and can scale to support large number of users

79%
(Based on 13 reviews)

Security

Vendor follows appropriate security protocols and has appropriate certifications to ensure no breech of confidential data occurs

86%
(Based on 13 reviews)

Logging and Reporting

Provides required reports to manage business. Provides adequate logging to troubleshoot and support auditing.

80%
(Based on 13 reviews)

Federation/SAML support

Can serve as the identity provider to external service providers so that when the user logs into a service, instead of providing credentials to the service provider, the service provider trusts the identity provider to validate the credentials.

81%
(Based on 11 reviews)

Cross Browser support

Support access to browser based applications across required browser types

80%
(Based on 12 reviews)

Reporting

Contains pre-built and custom reporting tools to required to manage business

76%
(Based on 10 reviews)

APIs

Provides appropriate application interfaces to enable custom integrations for unique business requirements

82%
(Based on 12 reviews)