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Salesforce Platform: Identity

4.4
(41)

Salesforce App Cloud provides an out-of-the-box identity solution using open standards, including SAML, OpenID Connect, OAuth, and SCIM. Now IT can manage apps, users, and data sharing with simplicity and transparency.

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Salesforce Platform: Identity Reviews

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Showing 41 Salesforce reviews
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Salesforce review by Tom S.
Tom S.
Validated Reviewer
Verified Current User
Review Source

"SalesForce App Cloud: Identity: a handy tool to secure the business"

What do you like best?

The best thing I like about salesforce identity is that it is well capable of managing the identities of employees, customers and partners and helps to manage the data sharing. This is done with praiseworthy simplicity and transparency. This XML based, seamless system will help you to communicate with one service to another in a very simple and easy means. Many applications can monitor under one umbrella using one password. This helps you to save lots of time and reduces your mental stress. You just need to get the app installed in your device and login into it and enjoy access to all other cloud and premises app. One just don’t need to have different password for different app, it’s a one way to get the work done. The two factor authentication system will really help to secure the data and will be able to reduce unwanted incidents.

What do you dislike?

So far so good, this is what I experienced using the product. Till now, no hurt feelings. However, there is room for customer support improvement. Hopefully, they’ll give a thought about this issue.

Recommendations to others considering the product

The product helps you a lot. It saves your valuable time. It is easy, simple and user friendly. One can definitely try it for better productivity.

What business problems are you solving with the product? What benefits have you realized?

The product helps to get the real time information. It removes the mental stress by reducing the hustle of resetting password. Last but not the least; it helps to protect the security of your business.

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Salesforce review by Haydee C.
Haydee C.
Validated Reviewer
Review Source

"Salesforce App cloud Identity: Trusted Identity with Transparency"

What do you like best?

Salaesforce identity provides a trusted and unique identity to its clients,employess and staffs so that I can manage the data sharing and other tasks with ease and transparency. The other thing I liked about Salesforce identity was that it provides unique and individual sign-ons for individual apps in mobile or cloud and other platforms. This increases employee satisfaction and productivity. There was ease of access for the customers as I could use my social media credentials for getting in every steps. The active directory value could be extended through simple synchronization,delegated authentication and desktop sign-ons. Two factor authentication (2FA) could be initialized to keep my data and apps safe.

What do you dislike?

However, I found few drawbacks for the Salesforce App cloud Identity. In Salesforce, any userfields that are required had to be administerd in the Active Directory. A users Username has to be different that of his e-mail. But, if a user needs different user name and e-mail,then a new directory has to be created in the Active Directory. While I finished setup of the Identity, it connected to multiple Identity networks and only one login link was provided. While some identity services could be installed by the IT department,Identity connect needs someone expert in the Identity platform which is quite hectic to be operated.

Recommendations to others considering the product

Considering the pros and cons, Identity Connect is a useful tool for organizations that aim to both reduce Salesforce user administration and simplify the Salesforce login process. But for organizations that only want to make the login process simple but the utility of the product will not be leveraged, then it is better to go with a less robust solution that is simpler to handle .

What business problems are you solving with the product? What benefits have you realized?

The business purpose of Salesforce Identity Connect is that it is an Identity Provider that allows businesses to connect their Active Directory network with Salesforce. Salesforce users and Active Directory users can be synchronized once installed. Moreover, without compromising security and transparency, steps can be taken to simplify and eliminate the Salesforce login process .

What Single Sign On (SSO) solution do you use?

Thanks for letting us know!
Salesforce review by User
User
Validated Reviewer
Review Source

"Salesforce is another giant in making"

What do you like best?

Salesforce best feature is that it is not limited to one thing; it allows you to keep track of your contacts, schedule reminders, post notes, and overall is a great platform to organize your leads and accounts. The platform has a search tool that allows you to quickly and easily search for companies and contacts.

What do you dislike?

It required detailed knowledge of the platform to make the best use of it. You need to give it some time to understand all the features and everything.

Recommendations to others considering the product

Just give it a try, they have a great support team who is ready to assist you 24/7.

What business problems are you solving with the product? What benefits have you realized?

Lead Management is one of the main feature that we use. It enables users to keep track of the various stages of their interaction and level of the transaction with their potential clients and customers.

Salesforce review by Getraud M.
Getraud M.
Validated Reviewer
Verified Current User
Review Source

"I really love using Salesforce on a daily basis."

What do you like best?

I like the tabs feature that lets you switch and search anywhere, for anything. I also like the notifications, reports and dashboard menus.

What do you dislike?

I just open way too many tabs all at the same time.

Recommendations to others considering the product

It is very user friendly. I love that blue banner on top! I would recommend more customization power to the user. Nothing else!

What business problems are you solving with the product? What benefits have you realized?

I am very productive at work using Salesforce, especially because it integrates Casemon, our tool for tracking cases.

Salesforce review by User in Internet
User in Internet
Validated Reviewer
Review Source

"used this at last job in finance! made using salesforce 'on the go' seamless and protective "

What do you like best?

we were very aware that this is the best on the go protection/security - and it did not disappoint, seamless use and the XML-based standard that allows you to communicate authentication decisions between one service and another - its the best!

What do you dislike?

i didn't dislike anything actually...ease of use, great customer support, and great new features added all the time. I don't have a complaint.

Recommendations to others considering the product

this is the best product of its kind - by far - if you're already a salesforce user, it is a no brainer to add this on.

What business problems are you solving with the product? What benefits have you realized?

security protocall was completely met - An API for viewing and managing your deployment of Identity features was huge.

Salesforce review by Timothy H.
Timothy H.
Validated Reviewer
Review Source

"Salesforce ease of use"

What do you like best?

The user interface and setup side of the system are very easy to use.

What do you dislike?

Keeping up with all the new features can be a challenge, but a major advantage to.

What business problems are you solving with the product? What benefits have you realized?

We are able to ensure secure logins and know that our business date is safe

Salesforce review by Erich W.
Erich W.
Validated Reviewer
Review Source

"Good Stuff!!!!"

What do you like best?

The cloud... collaboration, the people, the platform! Provides all that a business needs.

What do you dislike?

Classic vs Lightning. Need to get across the line and make Lightning a thing for all.

What business problems are you solving with the product? What benefits have you realized?

CPQ at our organization is in a legacy state. Needs to be modernized.

Salesforce review by Stephen R.
Stephen R.
Validated Reviewer
Review Source

"Very Helpful App!"

What do you like best?

The best thing about this software is that it let's you have one password for many applications.

What do you dislike?

I don't have a problem with this product. It's easy to use and is very helpful. It saves time.

Recommendations to others considering the product

You won't be sad if you try it out. You will most likely purchase it.

What business problems are you solving with the product? What benefits have you realized?

It helps with the IT password resets that comes with helpdesk support.

Salesforce review by User in Automotive
User in Automotive
Validated Reviewer
Verified Current User
Review Source

"Great little app"

What do you like best?

The two factor authentication has got to be my favorite feature by far

What do you dislike?

I would like to see more theme options, like the ability to match my company colors

Recommendations to others considering the product

If multiple apps are used, then this is the way to go

What business problems are you solving with the product? What benefits have you realized?

The ability to manage all logins from one location has been amazing

Salesforce review by Carolins C.
Carolins C.
Validated Reviewer
Review Source

"Product Name"

What do you like best?

I like the best the expo, all the keynotes were great!

What do you dislike?

That there was not enough spaces in the sessions even though we came early to go in

Recommendations to others considering the product

yes

What business problems are you solving with the product? What benefits have you realized?

Forecasting using opportunities and maybe Einstein

Salesforce review by tom w.
tom w.
Validated Reviewer
Review Source

"Needs additional work"

What do you like best?

easy to us the system, but is limited in the api space

What do you dislike?

but is limited in the api space when trying to connect

Recommendations to others considering the product

not at yet

What business problems are you solving with the product? What benefits have you realized?

Using is for IDM function for uni staff

Salesforce review by Pushpita S.
Pushpita S.
Validated Reviewer
Review Source

"Highly customizable"

What do you like best?

I have been using it for quite some time. It is easy to use.

What do you dislike?

The fact that it can be heavily customized makes it difficult to maintain

Recommendations to others considering the product

try it

What business problems are you solving with the product? What benefits have you realized?

SAles enablement

Salesforce review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Review Source

"Salesforce Identity"

What do you like best?

Super easy to use. Highly recommend for managing accounts

What do you dislike?

The biggest issue I have is that a users Username has to be different than their e-mail. Makes it more secure but slightly annoying. Also, when a user needs a different email and username a new directory has to be created.

What business problems are you solving with the product? What benefits have you realized?

Increasing employee productivity and satisfaction by providing single sign-ons for all their cloud, mobile, and on-premises apps.

Salesforce review by larry f.
larry f.
Validated Reviewer
Review Source

"salesforce review"

What do you like best?

very slick software

i like the way it works

What do you dislike?

expensive but it does a great job wit whag it does

Recommendations to others considering the product

Make sure that you use trailhead

What business problems are you solving with the product? What benefits have you realized?

Shared Contacts

Salesforce review by Rakesh A.
Rakesh A.
Validated Reviewer
Review Source

"SFDC Identity"

What do you like best?

It makes easy to use this tool for identity management

What do you dislike?

None with functionality ,but it would be better if we have improved guides

What business problems are you solving with the product? What benefits have you realized?

To login multiple times

Salesforce review by Anoop V.
Anoop V.
Validated Reviewer
Review Source

"The product is good"

What do you like best?

Salesforce Identity platform technologyb

What do you dislike?

this might take customer information in the cloud w

What business problems are you solving with the product? What benefits have you realized?

Wanted to have Iendtitiy management implemented in our org

Salesforce review by Sam C.
Sam C.
Validated Reviewer
Review Source

"Ease of use"

What do you like best?

The ability to click instead of code for deployment

What do you dislike?

Cost of licenses to use the product and services

What business problems are you solving with the product? What benefits have you realized?

Speed to Market

Salesforce review by Administrator
Administrator
Validated Reviewer
Review Source

"Get Back To Your Day Job"

What do you like best?

Takes the headaches out of setting up and using single sign on

What do you dislike?

Convincing our leadership that we need it was the hardest part of the process. Its been downhill ever since.

What business problems are you solving with the product? What benefits have you realized?

Streamlined our identity management process, giving users more time to do their real work. Less clicks for them, less complaints for me!

Salesforce review by Amjad S.
Amjad S.
Validated Reviewer
Review Source

"Salesforce identity"

What do you like best?

Platform independent makes this tool unique.

What do you dislike?

Need more features and options for usability.

What business problems are you solving with the product? What benefits have you realized?

Operational challenges

Salesforce review by Consultant
Consultant
Validated Reviewer
Review Source

"Salesforce is Personal"

What do you like best?

The best part of salesforce is not just the amazing product but their involvement with the community! They have changed how how corporate America companies operate.

What do you dislike?

I just dislike dreamforce is not more times a year.

What business problems are you solving with the product? What benefits have you realized?

IT really helps our clients front end teams collarborate.

Salesforce review by Consultant
Consultant
Validated Reviewer
Review Source

"Amazing Identity Platform"

What do you like best?

Its part of the Salesforce Platform! I think that more items like this should be more on the Salesforce Platform

What do you dislike?

Everything on Salesforce is amazing! Please keep building on n the Salesforce Platform!

What business problems are you solving with the product? What benefits have you realized?

Identitfiying on the Salesforce Platform and helping Users maximizing Salesforce.

Salesforce review by Administrator in Education Management
Administrator in Education Management
Validated Reviewer
Review Source

"Salesforce Helps Us Achieve Our Goal for Enrollment "

What do you like best?

I like the homepage that breaks down percentages of enrollment, such as how many students are enrolled and how many are on the waiting list

What do you dislike?

It can be pretty buggy sometimes, but overall it has helped up tremendously.

Recommendations to others considering the product

I think it's a good fit.

What business problems are you solving with the product? What benefits have you realized?

It gives us the ability to see able to get real time information on enrollment.

Salesforce review by Administrator in Chemicals
Administrator in Chemicals
Validated Reviewer
Review Source

"Salesforce.com Architect"

What do you like best?

The way I can keep a tab on my users and know what they are doing in the system.

What do you dislike?

still evolving need to improve and see much more option available

What business problems are you solving with the product? What benefits have you realized?

no need to create sperate users on the system

Salesforce review by Administrator
Administrator
Validated Reviewer
Review Source

"Epic"

What do you like best?

Salesforce is byfar the best way to have your company work more efficiently

What do you dislike?

Sometimes youll get a little bit of a learning curve

What business problems are you solving with the product? What benefits have you realized?

At the moment i am solving issues with einstein for things like the excel pipeline

Salesforce review by Administrator
Administrator
Validated Reviewer
Review Source

"Salesforce succes"

What do you like best?

everything is connected, we work with worldwide teams helps a lot with collaboration

What do you dislike?

every new functionality has to be paid for so it gets hard to have new things

What business problems are you solving with the product? What benefits have you realized?

basically worldwide collaboration with the sales and engeenering team

Salesforce review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Salesforce is Amazing!"

What do you like best?

I love building custom code and designing systems. It's great to see how successful people can become using Salesforce.

What do you dislike?

I don't dislike anything. Salesforce is amazing!

What business problems are you solving with the product? What benefits have you realized?

You can solve just about any business need in Salesforce

Salesforce review by Administrator
Administrator
Validated Reviewer
Review Source

"Identity"

What do you like best?

Salesforce hits homerun after homerun. It is easy to view

What do you dislike?

While ROI is always there, it can get tiresome going back to say that we need to spend more money

What business problems are you solving with the product? What benefits have you realized?

Security is crucial. Visibility is crucial.

Salesforce review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Good product"

What do you like best?

I like that I can save contacts and tasks and stay organized

What do you dislike?

I wish there were functions that allowed me to change the text (like annotating your notes)

What business problems are you solving with the product? What benefits have you realized?

Saving me a lot of time and keeping me organized. Impacts overall business by allowing every employee to focus on more important tasks

Salesforce review by Consultant
Consultant
Validated Reviewer
Review Source

"Excellent implementation of cloud infrastructure"

What do you like best?

I like the simplicity of the interface with the value added components with great clarity.

What do you dislike?

I wish there were more integrations possible with other technologies out there.

What business problems are you solving with the product? What benefits have you realized?

Faster access to my data.

Salesforce review by User
User
Validated Reviewer
Review Source

"Very"

What do you like best?

Salesforce identity platform is very easy to use and secure

What do you dislike?

I dont really dislike anything however i am yet to explore third party auth providers

What business problems are you solving with the product? What benefits have you realized?

Integrating with variety of systems

Salesforce review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"Salesforce"

What do you like best?

Powerful, easy to use, and manage 360 overview

What do you dislike?

needs a lot of hands on, and more time to configure

What business problems are you solving with the product? What benefits have you realized?

we use it to protect ad manage our programs and customers

Salesforce review by Administrator in Medical Devices
Administrator in Medical Devices
Validated Reviewer
Review Source

"SF"

What do you like best?

Ease of access and customization as an admin

What do you dislike?

Sometimes it takes a little longer for users to get used to the amount of features

What business problems are you solving with the product? What benefits have you realized?

Connecting parts of the business

Salesforce review by Administrator
Administrator
Validated Reviewer
Review Source

"Salesforce is great"

What do you like best?

the extreme flexibility. Thi platform allows us to define our process

What do you dislike?

I dislike the IT governance. To much red tape to get implemented

What business problems are you solving with the product? What benefits have you realized?

we have relized quicker to market

Salesforce review by Internal Consultant in Shipbuilding
Internal Consultant in Shipbuilding
Validated Reviewer
Review Source

"Best Platform Ever!"

What do you like best?

Salesforce has allowed us to streamline virtually every process in our organization!

What do you dislike?

Staff engagement challenges. Our staff is older and many are opposed to new technology.

What business problems are you solving with the product? What benefits have you realized?

Many

Salesforce review by Administrator in Consumer Goods
Administrator in Consumer Goods
Validated Reviewer
Review Source

"Easy to use product"

What do you like best?

ease of use and implementation of the product

What do you dislike?

we liked everything about it during and after the implementation

What business problems are you solving with the product? What benefits have you realized?

we wanted a simple solution for identity management

Salesforce review by Consultant
Consultant
Validated Reviewer
Review Source

"Salesforce Identity review"

What do you like best?

Good integration with AD, ease of use

What do you dislike?

No dislike yet for the associated software

What business problems are you solving with the product? What benefits have you realized?

To integrate using single sign on

Salesforce review by User
User
Validated Reviewer
Review Source

"Software Engineer"

What do you like best?

I love coding. I want to hold control on the system

What do you dislike?

Frustrations whenever a lot of requirements

What business problems are you solving with the product? What benefits have you realized?

Still finding them

Salesforce review by Administrator
Administrator
Validated Reviewer
Review Source

"Been using it for a while. would suggest to evryone"

What do you like best?

Its functionality and design

Suppot is also great too

What do you dislike?

There is nothing that i dislike. Really good stuff

What business problems are you solving with the product? What benefits have you realized?

Automation

Salesforce review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Salesforce"

What do you like best?

How easy it is to use for our sales team.

What do you dislike?

functionality with different service reps

What business problems are you solving with the product? What benefits have you realized?

adoption to sales team.

Salesforce review by Consultant
Consultant
Validated Reviewer
Review Source

"it works as expected"

What do you like best?

standardization across platform allow easy access

What do you dislike?

expensive to use. upfront cost too much .

What business problems are you solving with the product? What benefits have you realized?

single sign on

Salesforce review by Consultant in Financial Services
Consultant in Financial Services
Validated Reviewer
Review Source

"User friendly"

What do you like best?

User Interface and the flexibility. Awesome Product

What do you dislike?

Integration to other applications and third party systems

What business problems are you solving with the product? What benefits have you realized?

Integration issues

Kate from G2 Crowd

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