Salesforce Service Cloud

Salesforce Service Cloud

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The Service Cloud is a social customer service application, built on a SaaS model, that empowers companies to manage all customer information and service needs.

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Salesforce Service Cloud Details Provided by: Jamaal S.

Salesforce Service Cloud Details Provided by: Jamaal Saunders

Online Marketing Manager at Salesforce
Website
www.salesforce.com
Languages Supported
English

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About Salesforce Service Cloud

Service Cloud is built on the Salesforce Customer Success Platform, giving you a 360-degree view of your customers and enabling you to deliver smarter, faster, and more personalized service.

In addition to being a pioneer in cloud-based sales force automation, Salesforce is the recognized leader for CRM customer engagement. With Service Cloud, you can automate service processes, streamline workflows, and surface key articles, topics, and experts to transform the agent experience. Connecting one-to-one with every customer, across multiple channels and on any device, was never easier.

Vendor
Salesforce
Description
The enterprise cloud computing company that is leading the shift to the Social Enterprise. We help employees collaborate and connect with customers.
Company Website
Year Founded
1999
Total Revenue (USD mm)
8391
HQ Location
San Francisco, CA
Phone
+1 (800) 667-6389
Ownership
NYSE: CRM
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
30064
Twitter
@salesforce
Twitter Followers
432659
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