G2 Crowd Acquires Siftery to Create a New Way to Buy and Manage Software Spend 🚀
Salesforce Service Cloud

Salesforce Service Cloud

4.1
(1,374)
Optimized for quick response

The Service Cloud is a social customer service application, built on a SaaS model, that empowers companies to manage all customer information and service needs.

Work for Salesforce Service Cloud?

Learning about SF Service Cloud?

We can help you find the solution that fits you best.

Find the Right Product

Salesforce Service Cloud Pricing

Salesforce Service Cloud pricing & plans
PriceDescriptionFeatures
Salesforce Service Essentials $ 25 USD Per user/month (billed annually) Out-of-the-box customer support for small teams teams up to 5 users. With Salesforce Service Essentials, you can start providing amazing customer service in no time with in-app tutorials and a setup assistant. Connect to customers on email, Facebook, Twitter, and your website with a service console designed to give you everything you need to help your customers, on one screen. Essentials is on the Salesforce Platform, so when your business grows your solution grows with you. All your data is right where it needs to be.
Lightning Professional $ 75 USD Per user/month (billed annually) Complete service CRM for teams of any size. Empower your customer service team with Lightning Professional edition. Track your customer cases, manage service contracts and entitlements, and leverage the best-in-class Service Console app. Get real-time business insights with customizable reports and dashboards.
Lightning Enterprise $ 150 USD Per user/month (billed annually) Customizable CRM for comprehensive service for teams of any size.Unlock the full potential of customer service with Lightning Enterprise edition. You can manage complex case requirements and differentiate the agent experience with access to unlimited Service Console apps. Customize Salesforce to your company with custom record types, and automate complex business processes and integrate with any system using our API.
Lightning Unlimited $ 300 USD Per user/month (billed annually) Unlimited service CRM power. Transform every customer experience with Lightning Unlimited edition. Customize Service Cloud Lightning to scale customer service processes and improve productivity. You’ll receive Live Agent Web chat and Salesforce Knowledge to better service your customers. You’ll also have access to unlimited online training, 24/7 toll-free support, and over 100 admin services allowing you to optimize Service Cloud Lightning to meet your needs. Get access to several sandboxes for development and testing, build custom objects, and tap into an unlimited number of custom tabs and apps.
Pricing information for Salesforce Service Cloud is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Salesforce Service Cloud must be conducted with the vendor.
Free Trial is available

User-Reported Pricing Data

Perceived Cost

Based on 4,665 reviews across 31 products

Reviewers rank Salesforce Service Cloud in the 86th percentile for cost in the Help Desk category
Customer Discount

Based on 164 reviews

Questions about pricing?

Get a Custom Quote

Download complete pricing list

Download now