Automates in-system tasks and provides reminders and details for manual tasks for sales team members to complete.
(Based on 172 reviews)
Integrates tightly with email inbox and allows the scheduling and tracking of email outreach and correspondence.
(Based on 189 reviews)
Calls and Voice
Provides sales dialer functionality or integrates tightly with dialer software, with useful automation and high-quality calls.
(Based on 164 reviews)
Other Outreach Options
Provides relevant automation in sales channels outside of email and calls, like social media posts, SMS text messages and more.
(Based on 139 reviews)
Provides two-way integration with sales CRM: (1) Tracking sales team actions and prospect responses and (2) Pulling CRM data to populate and personalize sales outreach.
(Based on 183 reviews)
Call Recording - Conversation Intelligence
Records sales calls and facilitates playback
(Based on 21 reviews)
Machine Learning - Conversation Intelligence
Utilizes machine learning technology to analyze recorded sales calls
Call Analysis - Conversation Intelligence
Analyzes or facilitates the analysis of recorded and stored sales calls for insight
(Based on 20 reviews)
Lead Qualification - Conversation Intelligence
Leverages analytics to qualify and score calls in real time
Organizes knowledge from fellow sales representatives and other experienced employees for reference.
Offers content and training for new hires within the tool.
(Based on 113 reviews)
Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes.
(Based on 76 reviews)
Records users' practice or live pitches for future reference and improvement.
(Based on 101 reviews)
Records calls for future reference.
(Based on 271 reviews)
Generates an area code local to where the user is calling to increase likelihood of pick-up.
(Based on 252 reviews)
Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.
(Based on 270 reviews)
Gathers contacts from integrated tools, allowing users to call with one click.
(Based on 302 reviews)
Records the rate at which emails are opened.
(Based on 408 reviews)
Records the rate at which links in emails are followed.
(Based on 387 reviews)
Records the rate at which email attachments are opened or downloaded.
(Based on 314 reviews)
Retains and incorporates company-approved messaging and presentations into emails, calls, meetings, etc.
(Based on 161 reviews)
Orchestrates automated sales tasks and outreach across a number of channels (email, calls, social media, etc.) and/or integrated systems.
(Based on 171 reviews)
Reports on the effectiveness of an entire outreach workflow as well as the effectiveness of specific marketing materials, messaging, outreach tactics, and team members.
(Based on 167 reviews)
Sales Coaching and Insights
Surfaces relevant insights about how a team member can perform better, either with improved sales techniques or prospect-specific hints.
(Based on 134 reviews)
Customer Scoring - Conversation Intelligence
Leverages technology to rate or "read" recordings to determine the impact of sales calls
(Based on 16 reviews)
Speech-to-Text - Conversation Intelligence
Transcribes sales calls from speech to text
Artificial Intelligence - Conversation Intelligence
Utilizes artificial intelligence technology to discover insights within recorded sales calls
Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement.
(Based on 111 reviews)
Provides a scorecard to display team and/or individual performance.
(Based on 67 reviews)
Allows managers to utilize and snapshot scorecards to coach new hires and assign action items.
(Based on 62 reviews)
Projects team sales performance publicly to reward and motivate employees.
(Based on 96 reviews)
Updates sales data in real-time so as to help teams remain close to their goals.
(Based on 108 reviews)
Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction.
Motivates employees by creating time-sensitive competititons that drive performance.
(Based on 87 reviews)
Retains a log of extraneous contact information such as timezone and contact engagement.
(Based on 312 reviews)
Finds and opens saved contact information for reference at the time of a new call.
(Based on 272 reviews)
Record Prospect Data
Allows users to denote which contacts they believe are prospective customers.
(Based on 282 reviews)
Email Platform Integration
Syncs information from other software such as contacts, emails and calls to reduce manual data entry.
Allows administrators to schedule out emails in advance.
(Based on 381 reviews)
Reminds administrators to follow-up on emails based on pre-set reminders.
Allows for the categorization of emails.
(Based on 333 reviews)
Allows for the creation of templates for frequently-sent emails.
(Based on 389 reviews)
Allows users to take notes during or after the call for future reference.
(Based on 305 reviews)
Delivers users a daily summary of activity.
(Based on 274 reviews)
Sends automated voicemails to prospective clients who fail to answer.
(Based on 215 reviews)
Sends automated emails to increase engagement with prospective clients.
(Based on 286 reviews)
Organizes contacts based on probability of success.
(Based on 251 reviews)