Salsify Product Experience Management Platform

Salsify Product Experience Management Platform

(79)
4.4 out of 5 stars

Salsify combines the power of product content management, a broad commerce ecosystem, and actionable insights — empowering brands to deliver compelling shopping experiences for consumers across every digital touchpoint.

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Salsify Product Experience Management Platform Reviews

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Salsify review by <span>Rachel D.</span>
Rachel D.
Validated Reviewer
Verified Current User
Review Source

"Discovering Salsify"

What do you like best?

Salsify is very intuitive. I'm used to accessing the back-end of a database, not the User Interface, but this has been a very easy transition. But maybe my favorite thing about Salsify is the Support Team. They're very responsive, very helpful, and great on the follow-up.

What do you dislike?

There are still some glitches to be worked out, and I'd like to have more control over things. I'd like the relations tab to do more than just be a click-through to related products. It would be nice to be able to bulk edit, or make lists. I'd also like control over the target display name in related products. Or just another way of linking more products together other than parents --> children.

Recommendations to others considering the product

With its ease of use, friendly, responsive and knowledgeable support and the direction it is heading, Salsify is a great PXM for any company.

What business problems are you solving with the product? What benefits have you realized?

At the moment, we're still establishing the foundation -getting our content in and getting it organized. Salsify has been extremely helpful with this. Once we have our content in, we're looking forward to working with Salsify to get sell-sheets/catalogs with our own specifications that our sales teams can use.

We also love that we can update products directly to Walmart via Salsify.

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Salsify review by <span>Michelle S.</span>
Michelle S.
Validated Reviewer
Review Source

"Enlightened and Motivated"

What do you like best?

The best part about Salsify is the intuitive user friendly dash. We are not a technical company but find the configurations required by our business and channel streams are essential. We focus on minimizing our Go To Market time, high execution and implementation accuracy.

What do you dislike?

I LIKE everything I know and hear about Salsify meets and exceeds our business needs and scalability for the future.

Recommendations to others considering the product

For customization, and excel expert is required to create mapping associations for content set up/design and scalability.

What business problems are you solving with the product? What benefits have you realized?

Salsify provides business solutions and benefits for our company by allowing a central location for all content, leveraged by all teams (sales, buy, product, eCommerce ). We will share the same information and create a streamline process for all segments to enforce, speak to and increase efficiency. Aligning existing and future systems such as web sites, ecommerce platforms to associate per API intergration versus mapping is and will be ideal. Until then we will continue to map and leverage bulk input and output, and designing our content and assets

What Product Information Management (PIM) solution do you use?

Thanks for letting us know!
Salsify review by <span>Pamela A.</span>
Pamela A.
Validated Reviewer
Verified Current User
Review Source

"Best possible experience ever! "

What do you like best?

The transformation of data to easily export it however each retailer needs it. Whether it's making high res images into low res or the ability to rename multiple images based on a rule. I also LOVE your team. This is salsify's biggest asset, they are responsive, creative, smart and a pleasure to work with.

What do you dislike?

I wish the help section had videos or were more clear. I also wish we had more control over sell sheet design like a drag and drop design.

Recommendations to others considering the product

There should be a merging ability when someone accidentally creates a duplicate item. There should be a report showing items that fit the criteria for being potential duplicates that need merging. I would be more than happy to help you guys create a simple process for this because I've worked on database that had this feature. Also a way to track in detail who logged in and when.

What business problems are you solving with the product? What benefits have you realized?

Solving how to easily add new products to multiple retailers without having to hire more people. Salsify is a scalable solution to increasing the # of products and retailers we can work with.

Salsify review by <span>Rachel P.</span>
Rachel P.
Validated Reviewer
Verified Current User
Review Source

"We find new uses for Salsify every week"

What do you like best?

This software is extremely powerful, we find new ways to use it to support our digital marketing and eCommerce site management each week. Dynamic lists of products that power alerts and workflows have reduced the time it takes to manage many manual processes. The support staff is the best of breed. They are responsive knowledgeable engineers and will work through complicated requests.

What do you dislike?

There is a slight learning curve when it comes to using logic statements in some of the export functions, but they have great documentation.

Recommendations to others considering the product

crawl, walk, run. Start with the basics, get used to the tool, then start adding in more complex uses. You learn more each month which allows you to use it strategically for long-term. You want your implementation t be scaleable. Learn the system before you start to train other departments.

What business problems are you solving with the product? What benefits have you realized?

Digital Asset Management, Data syndication. We have a better product data repository using parent child relationships, it has allowed us to clean up missing dimensions and attach marketing copy for better item level data. We have set up "alerts" to tackle a variety of scenarios that need manual attention. The sales team uses the interactive digital catalogs. We have realized the benefit of having product information readily available in various business uses and departments (No more Vlookups!).

Salsify review by <span>James W.</span>
James W.
Validated Reviewer
Verified Current User
Review Source

"Notable Data Compilation Access"

What do you like best?

What I like best is the versatility of the platform, meaning it can accommodate our particular use of data properties and property groups.

What do you dislike?

The platform can be a little daunting for new users in getting to know it, but for the most part, it's simply paying attention and deciding to work with it.

Recommendations to others considering the product

We have yet to fully appreciate the built in channels feature that very well may be an excellent means to distribute our data to online retailers in a speedy way. In theory, we hope this will become a vital help to ROI in getting that info to the marketplace. Likewise, we're still evaluating how to utilize the digital assets features and how linking images and video in the cloud will be practical for our partners versus them getting actual digital files to distribute to their online platforms.

What business problems are you solving with the product? What benefits have you realized?

We are solving our widespread data storage by centralizing our data access in one place, which even now is still a little chaotic and unorganized, but once we populate Salsify with good data, it will continue to speed up e-commerce set ups and channels for our product distribution.

Salsify review by <span>Jeremy W.</span>
Jeremy W.
Validated Reviewer
Verified Current User
Review Source

"The single most efficient tool we use"

What do you like best?

How easily we can access all our content in one place. All our digital assets and content used to be fragmented across different folders, emails, computers, etc. Now all information is stored in one central location and is our point of truth.

We also list products in a fraction of the time, and all of them now reflect the most recent information - the information stored in salsify

What do you dislike?

Retailers continue to update their product on-boarding requirements and workflows. As a result, it is challenging to keep our channel syndication working at all times. It is a constant process to re-map our internal properties to the channels attributes.

What business problems are you solving with the product? What benefits have you realized?

We get our products to market faster and across all our channels. We also have consistency in all our listings. No channel has different information than another one anymore, and we always know where our most up to date version of the content is.

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