Salsify Product Experience Management Platform

Salsify Product Experience Management Platform

(74)
4.4 out of 5 stars

Salsify combines the power of product content management, a broad commerce ecosystem, and actionable insights — empowering brands to deliver compelling shopping experiences for consumers across every digital touchpoint.

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Salsify Product Experience Management Platform Reviews

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Showing 76 Salsify reviews
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Salsify review by <span>Pamela A.</span>
Pamela A.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
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Best possible experience ever!

What do you like best?

The transformation of data to easily export it however each retailer needs it. Whether it's making high res images into low res or the ability to rename multiple images based on a rule. I also LOVE your team. This is salsify's biggest asset, they are responsive, creative, smart and a pleasure to work with.

What do you dislike?

I wish the help section had videos or were more clear. I also wish we had more control over sell sheet design like a drag and drop design.

Recommendations to others considering the product

There should be a merging ability when someone accidentally creates a duplicate item. There should be a report showing items that fit the criteria for being potential duplicates that need merging. I would be more than happy to help you guys create a simple process for this because I've worked on database that had this feature. Also a way to track in detail who logged in and when.

What business problems are you solving with the product? What benefits have you realized?

Solving how to easily add new products to multiple retailers without having to hire more people. Salsify is a scalable solution to increasing the # of products and retailers we can work with.

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Salsify review by <span>Rachel P.</span>
Rachel P.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

We find new uses for Salsify every week

What do you like best?

This software is extremely powerful, we find new ways to use it to support our digital marketing and eCommerce site management each week. Dynamic lists of products that power alerts and workflows have reduced the time it takes to manage many manual processes. The support staff is the best of breed. They are responsive knowledgeable engineers and will work through complicated requests.

What do you dislike?

There is a slight learning curve when it comes to using logic statements in some of the export functions, but they have great documentation.

Recommendations to others considering the product

crawl, walk, run. Start with the basics, get used to the tool, then start adding in more complex uses. You learn more each month which allows you to use it strategically for long-term. You want your implementation t be scaleable. Learn the system before you start to train other departments.

What business problems are you solving with the product? What benefits have you realized?

Digital Asset Management, Data syndication. We have a better product data repository using parent child relationships, it has allowed us to clean up missing dimensions and attach marketing copy for better item level data. We have set up "alerts" to tackle a variety of scenarios that need manual attention. The sales team uses the interactive digital catalogs. We have realized the benefit of having product information readily available in various business uses and departments (No more Vlookups!).

What Product Information Management (PIM) solution do you use?

Thanks for letting us know!
Salsify review by <span>James W.</span>
James W.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Notable Data Compilation Access

What do you like best?

What I like best is the versatility of the platform, meaning it can accommodate our particular use of data properties and property groups.

What do you dislike?

The platform can be a little daunting for new users in getting to know it, but for the most part, it's simply paying attention and deciding to work with it.

Recommendations to others considering the product

We have yet to fully appreciate the built in channels feature that very well may be an excellent means to distribute our data to online retailers in a speedy way. In theory, we hope this will become a vital help to ROI in getting that info to the marketplace. Likewise, we're still evaluating how to utilize the digital assets features and how linking images and video in the cloud will be practical for our partners versus them getting actual digital files to distribute to their online platforms.

What business problems are you solving with the product? What benefits have you realized?

We are solving our widespread data storage by centralizing our data access in one place, which even now is still a little chaotic and unorganized, but once we populate Salsify with good data, it will continue to speed up e-commerce set ups and channels for our product distribution.

Salsify review by <span>Jeremy W.</span>
Jeremy W.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

The single most efficient tool we use

What do you like best?

How easily we can access all our content in one place. All our digital assets and content used to be fragmented across different folders, emails, computers, etc. Now all information is stored in one central location and is our point of truth.

We also list products in a fraction of the time, and all of them now reflect the most recent information - the information stored in salsify

What do you dislike?

Retailers continue to update their product on-boarding requirements and workflows. As a result, it is challenging to keep our channel syndication working at all times. It is a constant process to re-map our internal properties to the channels attributes.

What business problems are you solving with the product? What benefits have you realized?

We get our products to market faster and across all our channels. We also have consistency in all our listings. No channel has different information than another one anymore, and we always know where our most up to date version of the content is.

Salsify review by <span>Timothy G.</span>
Timothy G.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Great eCommere Management Tool

What do you like best?

I like the spreadsheet import tool which allows me to tie assets to multiple products in just a few easy steps.

What do you dislike?

I don't like that the system doesn't allow multiple copies of the same asset. That forces me to give general file names to anything being used for more than one product.

Recommendations to others considering the product

I've found it very easy to use and would recommend it to anyone in need of an asset management tool. Very easy to learn and the interface is user friendly.

What business problems are you solving with the product? What benefits have you realized?

We're using it to get product images uploaded to online retailers.

Salsify review by <span>Tiffany S.</span>
Tiffany S.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Avid Salisfy user!

What do you like best?

The support team has been fantastic for getting us set up and the system has greatly increased our efficiency and profitability with item set ups and content management

What do you dislike?

Some of the training was very technical and hard to grasp for departments outside of our IT.

Recommendations to others considering the product

This is a great system if you do not have a CMS system and also looking long term for integration solutions with websites. We are currently integrated with Walmart and Google shopping- this helps the updates of our content and new product setups move much more quickly then manually processing. Also avoids errors.

What business problems are you solving with the product? What benefits have you realized?

Content management systems

Work flows

project management

content output

marketing- imagery

imagery auto formatting

digital catalogs/proposals

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