Salsify Product Experience Management Platform Reviews

This software is extremely powerful, we find new ways to use it to support our digital marketing and eCommerce site management each week. Dynamic lists of products that power alerts and workflows have reduced the time it takes to manage many manual processes. The support staff is the best of breed. They are responsive knowledgeable engineers and will work through complicated requests.

There is a slight learning curve when it comes to using logic statements in some of the export functions, but they have great documentation.

crawl, walk, run. Start with the basics, get used to the tool, then start adding in more complex uses. You learn more each month which allows you to use it strategically for long-term. You want your implementation t be scaleable. Learn the system before you start to train other departments.

Digital Asset Management, Data syndication. We have a better product data repository using parent child relationships, it has allowed us to clean up missing dimensions and attach marketing copy for better item level data. We have set up "alerts" to tackle a variety of scenarios that need manual attention. The sales team uses the interactive digital catalogs. We have realized the benefit of having product information readily available in various business uses and departments (No more Vlookups!).

Salsify is very intuitive. I'm used to accessing the back-end of a database, not the User Interface, but this has been a very easy transition. But maybe my favorite thing about Salsify is the Support Team. They're very responsive, very helpful, and great on the follow-up.

There are still some glitches to be worked out, and I'd like to have more control over things. I'd like the relations tab to do more than just be a click-through to related products. It would be nice to be able to bulk edit, or make lists. I'd also like control over the target display name in related products. Or just another way of linking more products together other than parents --> children.

With its ease of use, friendly, responsive and knowledgeable support and the direction it is heading, Salsify is a great PXM for any company.

At the moment, we're still establishing the foundation -getting our content in and getting it organized. Salsify has been extremely helpful with this. Once we have our content in, we're looking forward to working with Salsify to get sell-sheets/catalogs with our own specifications that our sales teams can use.

We also love that we can update products directly to Walmart via Salsify.

The best part about Salsify is the intuitive user friendly dash. We are not a technical company but find the configurations required by our business and channel streams are essential. We focus on minimizing our Go To Market time, high execution and implementation accuracy.

I LIKE everything I know and hear about Salsify meets and exceeds our business needs and scalability for the future.

For customization, and excel expert is required to create mapping associations for content set up/design and scalability.

Salsify provides business solutions and benefits for our company by allowing a central location for all content, leveraged by all teams (sales, buy, product, eCommerce ). We will share the same information and create a streamline process for all segments to enforce, speak to and increase efficiency. Aligning existing and future systems such as web sites, ecommerce platforms to associate per API intergration versus mapping is and will be ideal. Until then we will continue to map and leverage bulk input and output, and designing our content and assets

The transformation of data to easily export it however each retailer needs it. Whether it's making high res images into low res or the ability to rename multiple images based on a rule. I also LOVE your team. This is salsify's biggest asset, they are responsive, creative, smart and a pleasure to work with.

I wish the help section had videos or were more clear. I also wish we had more control over sell sheet design like a drag and drop design.

There should be a merging ability when someone accidentally creates a duplicate item. There should be a report showing items that fit the criteria for being potential duplicates that need merging. I would be more than happy to help you guys create a simple process for this because I've worked on database that had this feature. Also a way to track in detail who logged in and when.

Solving how to easily add new products to multiple retailers without having to hire more people. Salsify is a scalable solution to increasing the # of products and retailers we can work with.

What I like best is the versatility of the platform, meaning it can accommodate our particular use of data properties and property groups.

The platform can be a little daunting for new users in getting to know it, but for the most part, it's simply paying attention and deciding to work with it.

We have yet to fully appreciate the built in channels feature that very well may be an excellent means to distribute our data to online retailers in a speedy way. In theory, we hope this will become a vital help to ROI in getting that info to the marketplace. Likewise, we're still evaluating how to utilize the digital assets features and how linking images and video in the cloud will be practical for our partners versus them getting actual digital files to distribute to their online platforms.

We are solving our widespread data storage by centralizing our data access in one place, which even now is still a little chaotic and unorganized, but once we populate Salsify with good data, it will continue to speed up e-commerce set ups and channels for our product distribution.

How easily we can access all our content in one place. All our digital assets and content used to be fragmented across different folders, emails, computers, etc. Now all information is stored in one central location and is our point of truth.

We also list products in a fraction of the time, and all of them now reflect the most recent information - the information stored in salsify

Retailers continue to update their product on-boarding requirements and workflows. As a result, it is challenging to keep our channel syndication working at all times. It is a constant process to re-map our internal properties to the channels attributes.

We get our products to market faster and across all our channels. We also have consistency in all our listings. No channel has different information than another one anymore, and we always know where our most up to date version of the content is.

My team and I love the platform and all of its functionality. If we are unsure about anything, the Salsify team quickly comes to our rescue and assists in finding the answers or they come up with a solution to help us achieve what we are desiring.

Would like a little more customization around the aesthetics/fonts as we will be displaying the platform on our future site.

Product and digital asset repository, quick GTM capabilities, employee access to product information, customer access to our product and marketing assets, and managin our listings through our e-retailers

I like the spreadsheet import tool which allows me to tie assets to multiple products in just a few easy steps.

I don't like that the system doesn't allow multiple copies of the same asset. That forces me to give general file names to anything being used for more than one product.

I've found it very easy to use and would recommend it to anyone in need of an asset management tool. Very easy to learn and the interface is user friendly.

We're using it to get product images uploaded to online retailers.

The support team has been fantastic for getting us set up and the system has greatly increased our efficiency and profitability with item set ups and content management

Some of the training was very technical and hard to grasp for departments outside of our IT.

This is a great system if you do not have a CMS system and also looking long term for integration solutions with websites. We are currently integrated with Walmart and Google shopping- this helps the updates of our content and new product setups move much more quickly then manually processing. Also avoids errors.

Content management systems

Work flows

project management

content output

marketing- imagery

imagery auto formatting

digital catalogs/proposals

Salsify allows me to assign multiple tasks to individuals or groups with ease. As a writer, I like a program that can disappear into the backdrop of my work by being functional and well organized while allowing us to design tasks that meet our needs. We have experienced very few problems with Salsify and I would definitely recommend it to others.

Moving from one task to the next is only easy if you are working from the clipboard of assigned tasks. If you want to move from one sku to the next in an unassigned group you have to return to the main menu page to select your next sku or type it in the search bar. Next button please! For the record, I emailed about this issue the other day and received a prompt response that they will do their best to add this feature.

Salsify is worth checking out because in my opinion it would work well for all kinds of businesses that write product ads.

Salsify helps to organize the fields of information that need to be filled out/selected/assigned by our staff. When all fields are complete, it removes the talks from an assigned list, saving staff time.

Salsify is a very user friendly platform. Someone who has no experience with the system can learn the basics within a day or two and get started on accomplishing basic tasks. As a user becomes more advanced the capabilities seem endless. With multiple publishing options with a wide variety of retailers and a point-and-click solution for most cumbersome tasks, Salsify has proved itself a valuable asset for efficiency and productivity.

Salsify seems young. There are still a still a few quirky bugs that I and others have uncovered but were typically resolved very quickly by their design team. Some of the overall site functionality could be improved, such as how product property views are displayed. These small nuances aren't a huge issue, but can be annoying at times.

Additionally, I think there is a lot of room for improvement in understanding error codes. Why they are presented, what they mean, and how to fix them, rather than going through customer support.

For organizations that deal with a large number of retailers and have a large number of SKU's, whether variated or not, Salsify is the solution. It does take a considerable amount of time to set up, but once setup, publishing to individual retailers becomes as easy as A, B, C.

Adjusting for multiple retailers. Since different retailers have different requirements for product information, this is easily the best problem that has been solved.

A big thing to note with this system is it centralizes all the data in a format that can easily be read by anyone. Special permissions can be granted based on who is viewing the data and what their role is in the organization. This allows every one from sales people to upper management to easily view product content without having to go through a chain of emails and questions.

Salsify is very intuitive so it's easy to train and ramp up new users to the tool. I also love that you can directly publish content to Walmart through the tool. We're hoping more retailers jump on board with a direct connection as the time savings has been significant--cutting down a month or two of waiting for page content to go live.

I wish it were easier to track the completion status and then send notifications out to users outside of the system as to when new content is approved and ready. Today you also store assets not associated with a product separately--I wish there was more fluidity as to how you could store data so you could have all key assets for a product launch in one area.

Prior to using Salsify we were storing files on public drives and in inconsistent manners across our different brand teams. Using Salsify allowed us to create one area where all content is stored and easily submit it to retailers. The ability to store retailer setup sheets has made our setup process for sales teams more efficient and has cut down the setup time by at least 1 month. We have also improved our accuracy and consistency across retailers.

It's so easily to manage a large catalog of skus with various data and assets

The channel mapping at times is funky and not as straight forward to get the right values to populate. The direct syndication has been a huge challenge with 1WS. Using syndication to FTPs for digital assets unfortunately isn't as easy as we hoped.

Call references. This was a huge technology jump for us and it helped prepare me for implementation and made our implementation process really smooth as it was my full focus for a month.

Improving lead time to get product sheets to retail partners

The biggest benefit is the way we've been able to completely rehaul our product descriptions and bullet points since Launch in July. In 5 months we went from having a million spreadsheets and everything was manual to having more than 3 images for every product and this improved product content for 900 skus and it being live on Amazon.

Flexibility. If you've ever used a PIM where you couldn't add a field yourself, Salsify is a dream. We also like the fact that even though we're not their largest client, they listen to our feature enhancement ideas and actually build them into the product. Having some workflow built-in is a really nice bonus as well.

I would love to have Salsify move into the Channel Advisor/ Solid Commerce space with many more online marketplace integrations.

Consider the fact that the founders of Salsify (& some other key employees) are former Endeca employees. Their company was acquired by Oracle in 2011. The caveat here is that I hope Oracle doesn't acquire Salsify as well. I'd hate to see my monthly fees skyrocket to support all that overhead.

We had major issues pulling product information out of JD Edwards (major 3rd party integrator costs, etc) so instead of doing an integration every time we have a new place to send product info, we did ONE integration with Salsify. Since then, it's amazingly simple to add new retailers, power our brand website catalogs, etc.

Salsify is easy to use and extremely easy to update. I had used multiple product management solutions in the past that can't even compare to the wonders of Salsify. Updating content is as simple as a few clicks of a mouse. Their importing function is not only useful, it saves me hours of manual labor or individually updating products. Their export feature allows me to publish my content into whatever template I want. Working with 20+ retailers, we used to manually enter data and text into each cell on long spreadsheets. Now - it really is as simple as clicking one button.

Having worked with Salsify for over 2 years, I have seen their speed to action requests I make. In the past it was their interface that needed touching up - two months after I made my recommendation, the interface was updated and looks amazing. I had an issue with how the tasks were being organized, weeks later the problem was fixed. Right now - I recently asked for more category level housing of images. This is something that currently can be done, but it's a round about way to do so. Since talking with them, they already have their team working on a solution and have put it on their road map for the year.

I helped launch this solution in two large CPG's. I know the challenges that persist with product catalogs and PIMs. This solution is worth it.

Product setups at retailers. Product maintenance at retailers. Direct feeds of content into Google Manufacturing Center. Direct feeds of content into multiple retailers including Walmart, Jet, Target and others. Salsify has become a central repository for our company. Brand teams and marketing teams can easily access all information about their products in one spot. Sales teams use the customer facing catalogs to present new products to retailers - showing videos and multiple images of our new products. Overall Salsify has solved multiple problems for us and it can for you too.

Salsify has many beneficial features including a user friendly interface, detailed FAQ/training pages, and attentive customer support agents. Our customer support agent met with us as often as needed and answered any questions we had promptly and thoroughly.

There is not a lot to dislike about using Salsify to manage information and digital assets. The learning process can be time consuming, but the customer agent will meet with you as often as you need to feel comfortable with the software. There is also some "coding" that is applied to channels and publishing; I would have like to get more training and information on this before our main agent sent us over to their account management team. Filtering could also use some work. There are times when I want to create a list of certain part numbers that are not related in any manner. You CAN achieve this by creating a list and adding them to the list one-by-one via the product listings, but this is time consuming and efficiency is what we are after.

I would recommend trying the trial phase, attending seminars, and talking to a representative about what you would like the software to do to see if this product is right for you.

We were looking for an effective way to manage our product information and digital assets. As we began to expand into more than a couple large retailer sites, we needed a way to effectively take this information and have a publishing sheet generated rather than doing this for each individual retailer. Thus far Salsify has helped with our efficiency issues a great deal. We are still in the learning phase and hope to use Salsify to its full potential by summer 2016. There is a lot to utilize!

The team at Salsify is second to none. The on-boarding process was smooth and the platform is quite intuitive. This allowed my team to quickly utilize all of Salsify's digital asset management features, and, in turn, deliver more value to our own business partners and customers.

There is very little I do not like about Salsify. Perhaps, there could be a few more options in terms of how long an emailed download link remains active, but that is really reaching for something to improve.

Spending time on the front end organizing assets and information is a great time saver during implementation.

With Salsify we have been able to deliver product assets to distributor partners and customers around the globe. The platform is intuitive [easy to learn], and since implementation my team has seen a significant decline in the number of requests for product information and digital assets.

My favorite aspect of Salsify is the ability to quickly see what information is missing from a given product. The image tools are also very powerful. Salsify devs are constantly working on the features that are likely to be used by our company and they often anticipate needs.

The tools available for indicating relationships between products are lacking. It would be really nice to define reciprocal relationships without having to set the attribute every time.

There are some UI quirks, particularly when choosing the display order of attributes. These issues are known to the Salsify dev team, and I trust they will be fixed before long.

Knowing what products are listed on which selling platforms is a huge benefit. Because our team is spread out over several locations, it helps reduce the redundancy of emailed spreadsheets.

Although this is not our company's primary Digital Asset Management platform, it does serve as my team's main source for asset management. We anticipate additional benefits realized after adding workflow management.

Salsify has significantly cut down on time spent for administrative tasks, such as naming individual images or filling out lengthy customer product set-up forms, allowing me to focus my efforts on sales strategy.

There are quite a few updates given by the customers to their templates, and it seems like there's a lot of maintenance on our side to code the sheets correctly for salsify to input the correct information.

Be prepared to have a team that can work with salsify in getting everything set-up - that seems to be the biggest hurdle in getting things started.

Speed to market is the biggest problem that salsify has solved. In fashion bedding, we have a lot of sku turnover, so it's essential that we can keep up with the new products we're adding to site. We're also capturing more sales due to increasing the speed and efficiency of getting our products up on customer's sites.

- The people are great to work with and open to ideas.

- The front facing catalogs are modern and easy to view

- The ability to load thousands of records quickly is impressive.

- Wish there was matrix style viewing for parent / child

- Need for more options of extracting data (Spec data, multiple sell sheets, etc)

- Wish for more help and suggestions on how to fix company processes based on other feedback from other vendors

- Would like more metrics on usability

- Unique log in / password has become a big topic of conversation for end users

Be sure that you have a good solid process internally and value the data inside your ERP.

Currently solving processes around all product data management. Where should it live and who owns what? We are also solving customer set up form speed. Currently serving as a bridge until we have a B2B site for customers. Useful as image extract for customers.

It is a very simple to use - and intuitive tool that allows a company to create a central repository for all product information. When properly used, Salsify is invaluable.

The program is a bit sluggish at times.. takes too long to load. Other than that the system is great

As with every database initiative, be sure to invest the hours required to get the tool up and running. Also as they say, measure twice and cut once, be ready to prepare and clean your data. Think a lot about what you want to do and how you want things organized.

As a rapidly growing online company, Salsify has save us a huge amount of man hours in filling up datasheets for our various customers. It has created a data pool for our customer service staff. Finally it has centralized all of our formerly scattered information.

I believe that the most valuable attribute of a product to an organization is organization.

Organization is one of the most important keys to success and Salsify has made that easy.

Additionally with the customer friendly interface it has opened up ideas for new methods of organization and data management. I am thoroughly impressed.

Currently I can't say anything negative about the product. Any issues or concerns that I have face have been addressed immediately which has deterred me from finding any "negatives" with the product.

Give it a try! Its worth it and you don't want to be joining late and behind your competitors.

I wouldn't say that we are solving "problems". We have improved systems and broadened our control on the organization and implementation of data and images. We have progressed with the help of Salsify.

Best feature is probably that it is a web-based.

Their are a number of things that are frustrating with this platform but my biggest issue is the inability to make bulk edits within the system. To do them you have to export products to excel, make your changes offline, and then upload the new file. This process is tedious and ends up creating a ton of excel files as a result.

If you are a small shop then it would probably be fine. But if you live in your PIM and have a greater than 1000 SKU's i would probably look elsewhere.

The goal was to consolidate all of our product management into one locations.

We can export our product information in a variety of formats to a diverse group of resellers. This tool allows us to do this in an efficient and easy manner.There are many features that this application uses to help us manage our data and images.

Needing to manually enter formuals into the channel configuration. Would be great of this had a drag and drop feature. The transition into the new digital image manager was a little rough. Did not like how they assigned random names to our images.

Making sure our dealers have the latest product data and images. We had to do this process manually before using information from 3 different systems. Now this is "The One Version of the Truth" for us.

It help makes my job a lot easier because it stream lines my processes of putting together templates for how my customers want them. It is easy to use and maneuver around. I also like that I can look up our products quickly and the data is organized in a user friendly way.

I do not like when there is an error in my formula, it could be very minuscule, but it does not tell me exactly where the error is. Sometimes I have very large formulas and I have to go back and review the entire thing or just start over to make sure I don't miss a parenthesis or quotation because Salsify only tells me the column the error is in.

It's a great system and the team at Salsify is easy to work with and work with you on any issues or things you would like to see added to the system.

We are stream lining the Data Delivery process, it use to be a manual V look up process but now, we can map to our customers templates exactly how they want the data portrayed. It allows us to have a quicker turn over for requests and set up more items and overall boost our sales.

Salsify has been a huge asset in managing consistency of product content across various e-retailers. The customer service has been top notch! While there is definitely a learning curve, it has been made much easier thanks to the team at Salsify. Salsify's versatility when adding customer specific attributes has been extremely helpful. We are now using Salsify as our internal PIM system, and I would highly recommend this.

Some of the mapping and "formulas" can be a bit overwhelming at first. It felt that it was more appropriate for someone with computer programming background, rather than for an entry level admin, which is the type of person we have in the role.

More API feeds with retailers would be a huge plus!

We have been able to be much more consistent and efficient with our product setups on various e-commerce sites. Manual paper work is no longer a big hurdle for us, as everything is a direct feed from Salsify.

Easy to bulk import info. Very structured process with approvals, easy to make content go live or not

Can run a little slow sometime. Some of the filtering could be improved, but it's still pretty good.

put a LOT of thought into how things are organized before setting up... it will pay off in a smoother roll out.

Once place for all of our information, including marketing info for consistent info across all departments.

The ability to syndicate and analyze data holistically. Salsify offers the ability to easily store data from spreadsheets, and it can be manipulated (once is added to the database) in a very easy way. The software is also great for digital asset management.

I like being able to reduce the amount of time spent managing different digital assets thanks to the software's one-image-to-many-SKUs capability.

Not being able to sync my box folder with Salsify for images. I believe that building a webservice can solve that, and so this might not be a big deal.

I dislike not being able to customize the digital product catalog. While having a digital catalog is a great, it would be ideal to be able to enhance the look and feel of the catalog by customizing the way the fields are presented.

Depending on the companies' size, it would be a good idea to start with the basic membership because it will take the team some time to learn the tool, and fully switch to using it as their main software for product management and digital asset management.

The tool serves as a one stop shop for enterprise-wide data shoppers. I'm able to reduce men hours for digital asset manipulation thanks to the sizing tool built into the software's digital asset export. Our website is fed with the product database built in Salsify, and so the software has become our main database source for product data and marketing information.

Very intuitive UI and the development team is always rolling out a number of improvements as they occur.... better than one big 2.0 or 3.0 etc upgrade.

At a loss... ahh, the sell sheets... still very elementary at the minute. In our industry (CPG), sell sheets are usually a 1-2 pager with typical spec info that we have to workaround using Catalogs. Would be great if we could get more options/templates etc for Sell Sheets.

Internally we call the launching of Salsify to our broader org, "Project One Truth." 'Nuff said, mic drop j/k... honestly... with awesome people like Kate Roda and Stephannie Vargas, you all are making magic happen!

We like the workflow functionality the best, it's helpful to delegate work to remote teams and enforce requirements.

Some conditional settings require new workflows, which can be a bit annoying and the focused view when working on the workflow doesn't include a lot of other content which could be helpful about the product.

Any implementation of software requires a great base, fully test business requirements to minimize superfluous adds so it's lighter weight and maintain regular maintenance to optimize your instance.

We are adding customer facing content with our product data from other sources. This allows multiple groups to add content through workflows with a simple interface and powerful searching.

Having all the data related to our different sku's all housed in one place, with easy access.

Really nothing that I have found would I consider a dislike. Biggest challenge is remembering how to do everything.

This is a great asset to any company looking for a content management platform.

All data pertaining to our sku's in one place....no need for all the external documents that held the different data before.

I especially like having the ability to export metadata as spreadsheets, and being able to customize what metadata is included in them.

I wish it were easier to upload a file to multiple item pages. I found a tutorial on the site about doing so using a spreadsheet, but it seemed like it would take just as long as it would to upload the files to each page one at a time since I would have to look each item up to get their ID numbers.

This has been a great way to get digital assets to people within the company as well as to online retailers.

It is very easy to search for items on Salisfy. It works just like a search engine would on an E-Commerce website. I also like that it has a download function where you can download all your entries into an Excel file.

When we first got Salsify you were able to click on the image at the top and get a zoomed in image (presumably the one you uploaded). Now when you click on the image at the top you get a thumbnail. I also hate that you have to scroll all the way down for alternate images. It would be nice to have those available first or on a separate tab at the top.

This helps us to keep track of all our data in one place. We are still in the process of creating our PIM, but this will potentially give us the ability to see search all of our hard data as well as our soft data. We would like to use it to upload content to accounts as well.

I love the overall idea. Being involved in a business in where we carry multiple items, I'm able to access over the web rather than keep a long spreadsheet.

I like that the team is so willing to work with us and willing to (help) solve some convoluted issues that we may come across.

I don't like that if changes are made it takes some time to reflect into Salsify. I'm unsure if that's Salsify or the program that it's gathering its information from.

The benefits - We're able to populate within minutes. We have more time to focus on the business itself rather than doing a manual process.

The UI, it is very friendly and so easy to jump in and begin using the tool

The amount of knowledge it takes to get the initial channel set up and ongoing maintenance. It would be nice if this was included as support for the tool.

This was implemented to provide an easy way to transform our product content data to the format our customers required to eliminate manual work to input data from systems of record into different spreadsheet formats. This has made it easier and quicker to get our new or updated product content to our customers

Friendly and helpful customer service. Powerful channel tools to allow you to transform your data to be in line with vendors requests for data.

The user interface could be streamlined a little bit, and the hangs when loading, However I understand the limitation with the load considering it is calling your entire catalog at once for the search ETC.

With salsify I only need to update data in one place, my vendors are then given the data in the format they request through salsify channels. Once you setup the channels all you really have to worry about is maintaining your data correctly.

Before Salsify, to gather product information, we had to open 3 different databases. Now, we can go to one db and gt all the information in one place. In addition, completing customer´s request for info in spreadsheets has cut down the time from hours to just minutes. It´s a time saver. It also allows user to sort products based on characteristics, something we were not able to do before.

Would like more filters based on the content of product descriptions.

I wish we could generate the Excel files with different layouts, not just in columns. Some customers require 1 page per product and in rows. Would like to be able to fill forms in different layouts.

Ease and speed to access product information. Saved time in completing customers requests for product information. Can customize the way we send information

Salsify was the missing link in our eCommerce content management needs. It allows us to manage disparate sources of information and digital assets in a single location and properly syndicate that information out to outside retailers/partners with ease.

Very little at the moment. Smart team that continues to innovate the platform.

Challenge them with every question and need you have. I think you'll be pleasantly surprised with their answers...

Managing our eCommerce content relationships with retailers has never been easier. We are creating a consistent, brand, legal, regulatory approved presence across the web with the help of Salsify.

I love that Salsify has been able to condense three of our intranets into one clean, easy-to-navigate site that allows me to find information for our partners quickly. I have been working with our E-Commerce team to upload all of the marketing for products and the process has been seamless and so easy. We all love it so much, the E-Commerce team and I love to use words like salsimazing, salsobsessed, and salsawesome!

There is honestly nothing I dislike about Salsify. It has really taken care of a lot of our intranet problems in one, crisp site.

I am able to get requests to sales and buyers faster than ever. Salsify has become a one-stop shop for any and all product information I could dream of. The efficiency of this site is amazing.

Helps organize data in a way that's easy to filter and access

Does not allow a lot of customization and can be tedious and time consume to do updates

Very good for retail purposes, not the best for other organizational projects on websites.

Solving organizational problems for displaying data on a website. Helps improve user interface and speed for users searching through the data

The best part about Salsify is how quick I am able to pull reliable and accurate content

It would be nice to be able to upload multiple templates and then select which template to use when publishing content.

If you need to fill our content spreadsheets, this works fabulous. It's very easy to create lists of new products and download content according to each list you've created.

I am able to rely on accurate information while drastically decreasing the time it takes for product setups.

Pretty user-friendly way to store all content in one place. My favorite feature is the direct (API) link to Walmart.com. I'll be really happy when Salsify expands this to other retailers.

Setting up some downloads can be challenging for non-tech savvy users. We have an IT specialist as our master user, so it's not an issue. I would have difficulty with some of the uploading and downloading.

Streamlining content management and distribution to e-tailers. We've saved a lot of time and frustration, especially with Walmart.

Love the ability to create a product catalog and bookmark it on my mobile device for fast searching and sharing of content. Also we have received positive feedback on the search responsiveness that we love.

I'd like the capabilities of taking a product catalog and creating a mobile product catalog app, downloadable on smartphones and tablets via a mobile app store.

My use case has been more about enabling stakeholders with instant access to product information, images, and the ability to quickly search and share content.

Being able to easily manage product data and send it out to our customers in the format that they desire. This is a huge problem within our organization, and Salsify is able to help us efficiently solve that problem.

Some of the features we have to go through Salsify for, such as the Target Schema. While that is understandable, it adds a little bit of time onto a project. Another thing is the minimal amount of relationships with retailers that Salsify currently has. It is not a huge factor since Salsify is a newer company, but these relationships would be key to helping us build out our portfolio across retail channels.

Salsify has been very easy to work with, and the tool is doing everything we were sold on. Everything has been very easy to use, with Salsify working on our projects in a very timely and efficient manner. I would definitely recommend Salsify to anyone who wants to solve the issue of spreadsheet generation, or of any customers needing a PIM solutuion.

We are solving the issue of spending time manually creating customer sheets. Having our teams go into Salsify to automatically generate the sheets is a huge time saver for us and gives our sales teams their time back.

With Salsify we now have all of the information in one place. We can now offer better visuals to our customers which increases our sales.

There is nothing I dislike, I think Salsify is headed in the right direction

Salsify is a company that is moving forward and I would recommend it to any company looking to grow their digital presence.

Too many to name. Getting the product content to our customers faster is the main problem we have solved.

The user portal is very straight forward, streamlined, and intuitive. I easily became very skilled at navigating and performing tasks associated to our database management. The Customer Success and Development teams at Salsify are also outstanding and have been instrumental in developing our new service based business segment.

Because of the streamlined approach some of the more customized features that we would like to incorporate into our business are not ready to be used. However all of our concerns and ideas are heard, and over time we see a version of what we had requested become a standard tool in the Salsify service

It is important to be aware of the other services that Salsify must integrate with and fully assess that it's capabilities will perform accordingly. The support we receive with Salsify is great, and they always work to find a solution, but we are using the service in a slightly different perspective than the traditional consumer company. This has caused us to encounter some interesting obstacles as we have worked through the development of our service.

We are continually working to integrate our database with Salsify to our front end website. With a newly evolving service we are continuing to add updates to our website that requires new forms of integration between our to providers. The has required some changes to the way we ideally wanted the front end website to work.

The benefits we have realized is that we are able to effectively standardize our database and build out channels to our vendors in a limited version that allows us to continue this standardized approach. The addition of these controlled channels has now allowed us to create a much more scalable back end of our database as we grow the number of products we work with

Most of all i enjoy the partnership that Salsify brings -- our rep is quick to respond and helps work through unique business challenges.

The tool makes my job easier -- gone are the days of lengthy spreadsheets.

Load times seem to slow down with the more products you add.

Challenging to connect products that have multiple product hierarchies.

Would be amazing if there was an integration into Amazon.

Search functionality is a bit challenging to look for products quickly.

Does not play friendly in all browsers.

Digital Asset Management and content management. Speeds up product content creation and helps me cut down on the amount of time to get content to customers.

Great support

Very simple to use UI

Minimal training necessary; however on-boarding process was also great

Sales process was a little messy due to changes in offering, so it could've been sorted out quicker, but still not terrible

Definitely use Salsify if you aren't currently using a PIM that's entirely integrated in your company's software infrastructure

Centralizing and standardizing product data

Moving to dynamic data will save an astronomical amount of time and resources

The tool is really easy of use and it looks great. All training and support has been top of the line.

For a new user the tool can be a bit "intimidating" with a lot of features.

If you want a tool to ease the handling of Google Shopping and Merchant Center exports. This is it!

Getting product data to Google Manufacture center was made in a jiffy with Salsify

the organization of the data, ease of use, ability to do a multitude of different marketing projects, the staff. They are always looking for new partnerships, technologies, ways to make things easier.

coding the templates can be a bit tricky at times but the staff is great with helping you.

The benefits we are enjoying are accelerated account forms filled out using salsify, the digital catalogs and sell sheets. We were having issues with spending so much time on filling out every single account form with the same data. Salsify centralizes everything and let's you add it to your account form pretty easily.

The support staff is extremely helpful and informative. The software also helped me realize a lot of gaps that my company had and Salsify helped us become more efficient and organized.

I am not able to say any negatives about this company. I love all aspects of the Salsify Program.

Cleaning up our data and streamlining the on-boarding process. Salsify is able to help accomplish all of these goals.

Ease of being able to do multiple imports.

Being it's a web based app, if I lose wifi, I lose all my info.

Creating content to be used on multiple platforms.

Content Organization

Retailer Syndication

Digital Asset Sharing

Retailer Setup Sheet Automation

Content Utilization Across Multiple Platforms - Websites, printed catalogs, digital catalogs, internal documents, etc.

Time to Implement

Multiple Account Reps

Salsify is great tool for organizing, managing, and distributing your product content. I would recommend this product to anyone looking to accomplish these tasks.

Content Organization and Management

Retailer Syndication of Content

Internal Processes for Creating Content

Intuitive tool to manage product data with easy syncing to online retailers such as Amazon.com, Walmart.com, etc, plus Google's new Manufacturers Center. Helpful customer support team provides quick service.

It's the best tool that I've seen in this space. I hope they are able to build more data sync relationships with retailers to grow their tool's utility even more.

Data syndication, vendor compliance

The customer service is great at Salsify. They are eager to help and update their tool to work to meet my business needs. It's a helpful product management tool. Right now, I just use it to manage my affiliate product feed, but it can be used to work with other Shopping Comparison Engines, Amazon or Ebay. The retail team can use it to send to their 3rd party.coms to provide them with an easy to use product feed.

Learning curve for business users. We're a medium size company, and the people that would benefit from this solution aren't as tech savvy. There's a huge learning curve & change the way they think for this product.

It's a great tool to help with product management and versioning.

product feed, product management, shopping comparison engine management, amazon & ebay management.

Customer support and responsiveness

Features and functionality

Competitive price

Interface is clunky at times but has improved over time.

Great solution if you need to support multiple vendors with product data. Good entry level solution for DAM.

Providing accurate and timely product data to vendors in customized for their specific requirements. Driving our owned website properties. Just starting using DAM.

It is very simple to use! It has saved numerous hours of uploading data to various customers. We are now live selling on websites in days as opposed to months.

it would be a little nicer to have the product associations easier to manager.

time time time, we save so much time using this. between getting the data to various websites and the picture resizing.

Ability to consolidate all of our product assets in a easy to navigate platform.

Inability to use digital assets that allow you to click through product details and 360 images.

Consolidating product assets for all accounts to utilize, helping to minimize repeat questions to other departments.

Using this product has also helped us streamline the product setup process with our retailers and improve product launches.

The Salsify interface is easy to use and allows you to customize your layout.

There is nothing that I have found I do not like about Salsify!

We are solving the global problem of sourcing materials in a timely manner. Sourcebook has benefited our business by creating an advantage over our competitors.

Easy to search for products and filter/download results. Can use API to access data.

Comment on API - data that is stored as an array comes out as a string if only one value or array of strings if multiple values. This causes issues with the deserializing of the data. Single values should still be an array, just an array of 1. Work around is to deserialize to object then convert it to an array but this seems strange.

Product support is very responsive and easy to work with.

Centralized spot to store our product info.

The flexibility of the user interface and the great support from the Customer Success team.

we had to have custom development which took a little longer than anticipated, but was very much worth it.

We have recommended this as a PIM solution to our retailers as well.

Provides client access to the data for many self serving updates.

All product information is organized in one place, with parent-child relationships. Bulk uploading makes large quantities of data easy to organize and manage

Not everyone in my company uses Salsify or knows how to use Salsify. Salsify is not used to its full potential at my company. This is due to the fact that many people find it overwhelming to use when it truly isn't at all.

Channels of product data can be used to manage website content, syndicated to retailers, and updated by myself product managers

Filters

Product Detail Page

Download Export Facility

User Interface

Imports

Product ID Usage.

List Usage.

Publishing Channel is a separate Process.

Too much time taken for adding Product IDs in List.

We are managing our catalog through Salsify. It is user friendly and anyone can start using in a short notice.

As an e-commerce specialist, I handle a ton of data on a daily basis and Salsify is great at keeping all the content in one easy, manageable location.

It would be helpful if they had more partnerships with Big Box retailers and online retailers, as well.

We're solving a data management issue and see the benefits of productivity and efficiency in having once source to hold all of our content.

Effective platform, key functionalities available

Low ability to filter database

Complexity to declare data outputs

Build a unique source of truth for our products.

Streamlined process from product content creation to syndication.

Time-saving is the main benefit : from Global to local teams.

Salsify has been instrumental in getting our content in one place, and pushing it to our partners faster than ever before.

I wish there were more direct connections, but Salsify is implementing those very often.

Content management, source of truth, speed to market.

I love that Salsify is an effective tool for the daily management of product data. It makes it super easy to make changes to a bulk of data in a quick manner.

I think the sell sheets could be more customizable without having to go to a third party company (65bit), which is confusing and time consuming. Also, wish major retailers could connect with Salsify's platform to make retail product changes that much easier.

Organization is for sure a benefit.

Data warehousing for all content required to go to market.

Ability to sort/filter information related to specific accounts requires some manual set up.

Efficient content distribution to ecommerce partners.

Information is easy to find, gather, sort and share. It is a tool that all departments can use no matter how differently they look at product information.

The sell sheets are not the most useful tool for my needs.

Having a central location for all information related to a product. Also in a format that we can share information without outside contacts.

I like the ease of use of the tool and the support that they offer.

Workflow management needs more work. The recent improvements are a start, but there are still opportunities to be more effective and efficient.

Increased speed to market and sell-in activity

Reduction of redundant and repetitive tasks

Once single source of consistent, accurate and standardized data

I find that it is really easy to use and find your way around.

because I am not the one to set it up I am more or less an end user I do not dislike anything at this time.

material sourcing needs. the ease to which we can now find materials needed for customers

Beautiful interface, catalog abilities, and flexibility that can work with almost any eCommerce retailer (who has .xls formatting). Really is a one stop shop of housing and feeding all your data and digital assets.

The price! A very expensive SaaS product. $2500-5000/mo is a lot to ask of most small businesses.

Salsify is pretty unique in its offerings. Cleverbridge is a popular alternative, but may not offer all the same services. But at the same time, Cleverbridge offers a lot that Salsify does not. Spend wisely......

The best thing about Salsify is you dont need to maintain tons of different .xls docs of retailers when managing/submitting new product. Its all on Salsify ready to go without messy individual files.

The easy interface and the warning system in case some datas are not complete

The price is quite high. The software works great

All product informations in one place. Everyone can find all the infos needed just in few clicks

I like the that all of our products are available in one place and that multiple users can access all of our info in one place. Also that we can keep track of users.

Image preview still needs to be better. Larger thumbnails would help when looking for image content.

I don't have any recommendations.

This does not apply.

Upload format, auto catalogs, syndate content

examples how to integrate with wordpress and anothers cms

Unify content in all our websites