Salsify Product Experience Management Platform Reviews

The transformation of data to easily export it however each retailer needs it. Whether it's making high res images into low res or the ability to rename multiple images based on a rule. I also LOVE your team. This is salsify's biggest asset, they are responsive, creative, smart and a pleasure to work with.

I wish the help section had videos or were more clear. I also wish we had more control over sell sheet design like a drag and drop design.

There should be a merging ability when someone accidentally creates a duplicate item. There should be a report showing items that fit the criteria for being potential duplicates that need merging. I would be more than happy to help you guys create a simple process for this because I've worked on database that had this feature. Also a way to track in detail who logged in and when.

Solving how to easily add new products to multiple retailers without having to hire more people. Salsify is a scalable solution to increasing the # of products and retailers we can work with.

This software is extremely powerful, we find new ways to use it to support our digital marketing and eCommerce site management each week. Dynamic lists of products that power alerts and workflows have reduced the time it takes to manage many manual processes. The support staff is the best of breed. They are responsive knowledgeable engineers and will work through complicated requests.

There is a slight learning curve when it comes to using logic statements in some of the export functions, but they have great documentation.

crawl, walk, run. Start with the basics, get used to the tool, then start adding in more complex uses. You learn more each month which allows you to use it strategically for long-term. You want your implementation t be scaleable. Learn the system before you start to train other departments.

Digital Asset Management, Data syndication. We have a better product data repository using parent child relationships, it has allowed us to clean up missing dimensions and attach marketing copy for better item level data. We have set up "alerts" to tackle a variety of scenarios that need manual attention. The sales team uses the interactive digital catalogs. We have realized the benefit of having product information readily available in various business uses and departments (No more Vlookups!).

What I like best is the versatility of the platform, meaning it can accommodate our particular use of data properties and property groups.

The platform can be a little daunting for new users in getting to know it, but for the most part, it's simply paying attention and deciding to work with it.

We have yet to fully appreciate the built in channels feature that very well may be an excellent means to distribute our data to online retailers in a speedy way. In theory, we hope this will become a vital help to ROI in getting that info to the marketplace. Likewise, we're still evaluating how to utilize the digital assets features and how linking images and video in the cloud will be practical for our partners versus them getting actual digital files to distribute to their online platforms.

We are solving our widespread data storage by centralizing our data access in one place, which even now is still a little chaotic and unorganized, but once we populate Salsify with good data, it will continue to speed up e-commerce set ups and channels for our product distribution.

How easily we can access all our content in one place. All our digital assets and content used to be fragmented across different folders, emails, computers, etc. Now all information is stored in one central location and is our point of truth.

We also list products in a fraction of the time, and all of them now reflect the most recent information - the information stored in salsify

Retailers continue to update their product on-boarding requirements and workflows. As a result, it is challenging to keep our channel syndication working at all times. It is a constant process to re-map our internal properties to the channels attributes.

We get our products to market faster and across all our channels. We also have consistency in all our listings. No channel has different information than another one anymore, and we always know where our most up to date version of the content is.

I like the spreadsheet import tool which allows me to tie assets to multiple products in just a few easy steps.

I don't like that the system doesn't allow multiple copies of the same asset. That forces me to give general file names to anything being used for more than one product.

I've found it very easy to use and would recommend it to anyone in need of an asset management tool. Very easy to learn and the interface is user friendly.

We're using it to get product images uploaded to online retailers.

The support team has been fantastic for getting us set up and the system has greatly increased our efficiency and profitability with item set ups and content management

Some of the training was very technical and hard to grasp for departments outside of our IT.

This is a great system if you do not have a CMS system and also looking long term for integration solutions with websites. We are currently integrated with Walmart and Google shopping- this helps the updates of our content and new product setups move much more quickly then manually processing. Also avoids errors.

Content management systems

Work flows

project management

content output

marketing- imagery

imagery auto formatting

digital catalogs/proposals