Samanage IT asset Management for G Suite

4.5
(10)

Samanage SaaS IT Asset Management software helps you keep track of your computer and software inventory, view changes to assets and know who is using each asset.

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Samanage IT asset Management for G Suite Reviews

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Showing 10 Samanage IT asset Management for G Suite reviews
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Samanage IT asset Management for G Suite review by Todd F.
Todd F.
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Verified Current User
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"Up and running quick - scaled usage over time"

What do you like best?

Simple interface that the team and end users can use with out training.

Easy, but robust, process flow engine.

What do you dislike?

I wish we could manage our iPads via Mobile Device category. Not able to though as there is an iOS limitation to support only a single agent/profile.

I also wish their support for printer inventory management was more flexible.

Recommendations to others considering the product

Very responsive and easy to work with company.

What business problems are you solving with the product? What benefits have you realized?

Single repository for asset management. Dynamic application, vs. a db/spreadsheet approach which gets unwieldy.

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Samanage IT asset Management for G Suite review by Administrator in Education Management
Administrator in Education Management
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Verified Current User
Review Source

"Samanage Review"

What do you like best?

Integration is nice so the users don't have to remember multiple passwords. The UI is one of the best I've ever seen; it is very professional looking and does not have a lot of bulk which is really nice not only for end users but for the admins as well. Overall, we are very pleased.

What do you dislike?

Users have to click an extra button to sign-in, even though it's synced. Other than that, the UI is real nice and we don't have any other concerns. Overall, we are very pleased.

What business problems are you solving with the product? What benefits have you realized?

Ticket management, problem frequency, efficiency tracking. We are able to forecast and even anticipate problems now, opposed to before when we were not able to really track these things.

What G Suite ERP solution do you use?

Thanks for letting us know!
Samanage IT asset Management for G Suite review by Jeff B.
Jeff B.
Validated Reviewer
Verified Current User
Review Source

"Samange Easy to Implement and Easier to Use"

What do you like best?

The web interface was very intuitive and the client made adding assets a breeze.

What do you dislike?

When the printers are automatically detected, the printer section can look really messy.

Recommendations to others considering the product

Put in as much detail as you can. It will help you with reporting down the road.

What business problems are you solving with the product? What benefits have you realized?

We are trying to come up with an IT budget for our company.

Samanage IT asset Management for G Suite review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Great platform for asset management and trouble ticket "

What do you like best?

This is a great ITSM. While it does not have all the expanded features of some of the big systems it has asset management, change management, incident management and a service catalog which is all you really need to get started. Plus they have integrations with other platforms like slack for interacting with your tickets.

What do you dislike?

I dont have any particular weakness in order. As I have used it throughout the years I have become appreciative of how the interface is designed. Its clutter free and lets me do my work

What business problems are you solving with the product? What benefits have you realized?

Help Desk & Asset Management

Samanage IT asset Management for G Suite review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Samanage Tools adds value to your IT solutions productivity"

What do you like best?

The seamless workflow of how information is transferred and registered in the system with notifications to the end user.

What do you dislike?

The lack of how Private threaded discussions with team member also can be seen by the end customer

What business problems are you solving with the product? What benefits have you realized?

The ticketing system which helps to provide a central knowledge base for end user self help.

Samanage IT asset Management for G Suite review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"It's everything that we didn't even know we needed."

What do you like best?

No more spreadsheets to track hundreds of machines.

What do you dislike?

Nothing yet. Nothing yet. Nothing yet. Nothing yet.Nothing yet.

Recommendations to others considering the product

Run a trial ASAP and see if it fits your needs.

What business problems are you solving with the product? What benefits have you realized?

Haphazard record keeping should go by the wayside.

Samanage IT asset Management for G Suite review by Lee L.
Lee L.
Validated Reviewer
Review Source

"Samanage has a ton of awesome features"

What do you like best?

Cloud version works great. Full of features and options.

What do you dislike?

I cannot think of anything that I dislike.

What business problems are you solving with the product? What benefits have you realized?

Help desk

Samanage IT asset Management for G Suite review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Great product, excellent aftersales and a/c management"

What do you like best?

Really really easy to set up and configure.

What do you dislike?

Reporting can be a little bit cumbersome

What business problems are you solving with the product? What benefits have you realized?

ICT inventory

Samanage IT asset Management for G Suite review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Excellent product suite"

What do you like best?

Ease of deployment, reporting capabilities

What do you dislike?

I don't have any true dislikes yet. I would like to see an addition for IT training management for our customers.

Recommendations to others considering the product

Worth the cost of ownership!

What business problems are you solving with the product? What benefits have you realized?

Hardware and software asset management. Also like the contracts management piece. Its a feature we didn't think we needed until we started using it.

Samanage IT asset Management for G Suite review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Great for managing large inventory of PC & Mac"

What do you like best?

The agent is an easy install, and reliably works everytime

What do you dislike?

lack of customization for exporting inventory data

Recommendations to others considering the product

give the trial a try

What business problems are you solving with the product? What benefits have you realized?

Solved our old fashion way of using excel sheets to track inventory

Kate from G2 Crowd

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