Unlike many project management platforms, this prvides 'Pages' for repository of information related to the Team, sub team or Project. It doesnt disappear when a task is completed. Tasks are embedded on pages and the sequence and order can be moved around to prioritise. Its very flexible.
Secondly, I like the containment of chats. Its like a forum for each project or team. It avoids having everyone else in your organisation recieving project specific chats and collaboration when its just not relavent. Yet there is still the very usefull 'Everyone' Team and Chat group.
Clear layout and design. I love the fact that you can add all maner of detail to a Page, links to files, inserted files, pictures, tasks, text etc. Fantastic.
Nicely defined user access policies, per team, sub Team etc, with external team-member options.
Excellent support via email, chat, Skype, video conferencing. And they are pro-active and knowledgeable. We are NOT in the USA, we are in Asia with 8 hours time difference, and that has not impeded getting help.
I would like to see it available with OFFLINE capability so we can still work without a data feed or internet connection. Work and correspondence could update on first re-connect.
I would like to see a few more video tutorials. The ones they have are excellent, keep building the library folk.
Try it, try it again. It takes a little playing to work out how it best suits you, but rather than making work-arounds with other platforms, they have some really neat ideas inthis product.
Multi team, very mobile workforce, we are pretty much all global airline pilots working on multiple projects. Consistency and collaboration are vital.