SAP Hybris Commerce

(34)
3.9 out of 5 stars

hybris provides a complete multichannel commerce software solution that integrates product content, commerce operations, and the extended channel to help businesses create a unified and seamless experience for their customers from online, to in-store, to mobile and beyond.

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SAP Hybris review by <span>Guneet S.</span>
Guneet S.
Validated Reviewer
Organic
Reviewed On

Nice product for Ecommerce Developer

What do you like best?

It great configurational tool allow developers to code less and develop more. It covers almost all ecommerce needs such as Order management, Front End configuration for Marketing team. It has various modules and all are required to satisfy Ecommerce need, Such as Omni channel support for Responsive design. One good thing is you can use any frontend technology to design its storefront.

What do you dislike?

Documentation is not easily available. Until you are not tied up with organization/partner, you cannot learn this tool. Cost wise also it is bit high as compare to other Ecommerce tool. Few are open source as well. So this demerit I found. Apart from this everything is good, I like this product.

Recommendations to others considering the product

I will encourage other to learn Hybris to grow their Ecommerce needs and solutions and also try its various modules like Order Management System, Omni channel support and payment processing. Its been 3 years working on this tool. I did not find any difficulty on its functionality. surely recommend this others.

What business problems are you solving with the product? What benefits have you realized?

Working for client and develop the whole Ecommerce solution for them on SAP hybris. We have implemented Order Management System module successfully for our client within 2 months and did not face any major production issues after that. So it's simply great. Thanks to Hybris team for this awesome product.

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SAP Hybris review by <span>Anando N.</span>
Anando N.
Validated Reviewer
Organic
Reviewed On

Flexible eCommerce platform with implementation issues

What do you like best?

hybris offers a very flexible commerce platform, and it can be customized endlessly to accommodate customers' requirements.

What do you dislike?

Often times hybris sells functionality that they claim is out of the box, but it either requires significant customization/configuration, or is planned for a future dot-release, or is buggy. Given that it is not a SaaS solution, bugs can only be fixed via patch, and the turnaround time is not great.

Recommendations to others considering the product

If you're willing to make the investment not only in the software, but also a quality implementation and ongoing maintenance, then hybris can be a very good option. However, if you looking for a simpler platform that is easy to maintain, update and author on, you may want to look into other platforms targeted at SMBs

What business problems are you solving with the product? What benefits have you realized?

I've implemented hybris for customers that are looking to replatform onto a more robust commerce platform. Hybris definitely does meet the goal of a more robust platform.

What E-Commerce Platforms solution do you use?

Thanks for letting us know!
SAP Hybris review by <span>Maurizio Z.</span>
Maurizio Z.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Digital Project Manager

What do you like best?

It has all the features for the creation and management of a omnichannel ecommerce system. Catalog Management products, management and order fulfillment, customer service management, content management and other ...

What do you dislike?

The content management system can be improved. The learning curve for developers is quite long

Recommendations to others considering the product

Complete Engagement & Customer Platform: OmniChannel eCommerce, Marketing Automation, Sales and Analytics

What business problems are you solving with the product? What benefits have you realized?

With accelerator tools it was possible to establish an ecommerce omnichannel system in 5 months integrating warehouse management system, dispatch system, payment, accounting, returns and customer support

SAP Hybris review by User in Program Development
User in Program Development
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Strong B2C and B2B e-Commer Platform

What do you like best?

It is a powerful platform for developing both B2C and B2B e-commerce. It allows having an initial and functional site in a few steps and then extending the particular functionalities.

Another strong point is that it is developed with spring, a really well know framework; so, this is an advantage for Java developers.

As far as this, it has many options to manage contents, products, ... It is possible to add extensions, create add-ons, ...

What do you dislike?

A problem of this tool possibly could be the fact that it is an expensive one; so, for little companies, it is unthinkable to get it.

Also, the interface that presents to manage the site, contents, products, catalogues... is complex and difficult to learn.

Another point that I don't like is the fact that it uses ant instance of maven.

Recommendations to others considering the product

It is important that developers have a good knowledge in Java and Spring and the computers that they use for developing must have good performance (ram, HDD, CPU, ...); in another case, the speed of development will be penalised.

What business problems are you solving with the product? What benefits have you realized?

With this tool, we can develop powerfully e-commerces with all the requirements that the clients need.

SAP Hybris review by <span>Arvind T.</span>
Arvind T.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Thoughts on Hybris from over half a decade experience with it (3.0 to 6.0)

What do you like best?

Most complete and comprehensive set of features available in a single stack off-the-shelf product

Powerful set of abstractions to drive enterprise as well as mid-size businesses

Robust foundation layer built on modern Java stack

Vetted by premium IT vendors and rating agencies like Forrester and Gartner (although comparison is a good place to start, one has to vet the product for individual solution needs very carefully)

Now a SAP solution with a solid roadmap that's fully integrated

Ready to show a demo or proof-of-concept any day, any time!!

What do you dislike?

Measuring configuration vs. customization is not a trivial problem to solve. Most system integrators are not dialed into the roadmap of latest features.

May be prohibitive to some medium size enterprises

Accelerators are not fully baked and ready to use with UI-driven configuration

Roadmap is too broad in some areas

Recommendations to others considering the product

Talk to as many consultants and implementation vendors as possible

Get the best price for licensing as it can vary widely from region to the rep

Get strong referrals and validate the implementation stories

Always ask for a proof-of-concept and don't rely on the readymade vendor showcases

Ask for references where the person has direct operational experience with the product

What business problems are you solving with the product? What benefits have you realized?

Traditional and digital ecommerce for retail (apparel, cosmetics and other finished non-durable goods)

B2B and wholesale distribution (durable, industrial and heavy goods)

Micro-services and other in-app transactional businesses like digital games and software

Groceries and supermarkets

SAP Hybris review by <span>Angie T.</span>
Angie T.
Validated Reviewer
Organic
Reviewed On

Hybris Commerce

What do you like best?

Hybris is a comprehensive Commerce platform offering B2B, B2C and Services with multi languages

What do you dislike?

The Hybris Commerce still has not offered the integration with SAP DQM Microservices (Cloud) for Address Validation, Geocoding and Reverse Geocoding. The Cybersource is still the default offering out of the box for Address Verification.

Recommendations to others considering the product

Plan to have qualified experienced Technical and Functional SMEs to implement the Hybris Platform to gain speed and effective leverage product features by design

What business problems are you solving with the product? What benefits have you realized?

A global commerce platform to enable omnichannel offerings across Geography and to deliver consistent and relevant experience throughout customer journey.

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