What do you like best?
Most complete and comprehensive set of features available in a single stack off-the-shelf product
Powerful set of abstractions to drive enterprise as well as mid-size businesses
Robust foundation layer built on modern Java stack
Vetted by premium IT vendors and rating agencies like Forrester and Gartner (although comparison is a good place to start, one has to vet the product for individual solution needs very carefully)
Now a SAP solution with a solid roadmap that's fully integrated
Ready to show a demo or proof-of-concept any day, any time!!
What do you dislike?
Measuring configuration vs. customization is not a trivial problem to solve. Most system integrators are not dialed into the roadmap of latest features.
May be prohibitive to some medium size enterprises
Accelerators are not fully baked and ready to use with UI-driven configuration
Roadmap is too broad in some areas
Recommendations to others considering the product
Talk to as many consultants and implementation vendors as possible
Get the best price for licensing as it can vary widely from region to the rep
Get strong referrals and validate the implementation stories
Always ask for a proof-of-concept and don't rely on the readymade vendor showcases
Ask for references where the person has direct operational experience with the product
What business problems are you solving with the product? What benefits have you realized?
Traditional and digital ecommerce for retail (apparel, cosmetics and other finished non-durable goods)
B2B and wholesale distribution (durable, industrial and heavy goods)
Micro-services and other in-app transactional businesses like digital games and software
Groceries and supermarkets