The best thing about SAP BusinessObjects Lumira tool is that it is very easy to use. It's self service BI capabilities are just awesome. To my experience, I just learned the entire tool within few days and that is what makes it different from any other similar products available in the market.
The only thing which i did not like about SAP BusinessObjects Lumira tool is the limitations related to standard graph and charts available. Some times we need to take technical help to implement custom graphs and chart. This should be improved and functional users can drag and drop charts or plug in to use new charts and graphs.
If the business need is self service BI. I will 100% recommend SAP Lumira.
Users will love to work in SAP Lumira for their daily and meeting requirements of reports.
This product has reduced the cost of ad hoc reporting for our client. And due to better visual representation user acceptance has been improved.