SAP Solution Manager

3.8
(5)

SAP Solution Manager is a state-of-the-art management platform to derive maximum value from your SAP solution. It is included in your support engagement with SAP.

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SAP Solution Manager review by shiva p.
shiva p.
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"Best for end to end life cycle management tool for enterprise."

What do you like best?

SAP solution manager manages the SAP and Non-SAP solutions in the IT landscapes of an organization. It supports the underlying IT infrastructure and business processes. It is a powerful tool for SAP Basis administrators. It helps in the transport movement and early watch alerts.

What do you dislike?

SAP solution manager integration with other systems in IT landscapes is a big problem. While configuring solution manager we faced various difficulties. Updating from the previous version to the new version and configuring it was challenging.

Recommendations to others considering the product

SAP Solution Manager is a powerful tool for planning, servicing and maintaining your SAP landscape. A managed services provider can help you get the most out of its powerful array of tools, creating solutions optimized for your use case.

What business problems are you solving with the product? What benefits have you realized?

It helps in technical monitoring.

SAP Solution Manager Provides EarlyWatch Alerts.

Solution Manager is the Link to The SAP Support Portal.

Helps in transport movement throughout the landscape.

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SAP Solution Manager review by User
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"Meets the standards for the industry"

What do you like best?

This is a standard software to manage the lifecycle of a number of different business processes. Since most businesses use a number of SAP solutions implemented across a variety of different teams, this is a good general one stop shop to keep track of products.

What do you dislike?

I found the new 7.2 release can be hard to use at times. It is a bit overcomplicated and proves difficult to navigate. The web based userface was supposed to be one of the benefits of this software solution but I'm still personally having trouble with it. Business usage and analytics can be hard to read out of the platform reporting.

What business problems are you solving with the product? What benefits have you realized?

My previous company used a plethora of different SAP solutions and this software was a great one stop shop that helped us keep track of the entire lifecycle of these products.

What IT Service Management (ITSM) Tools solution do you use?

Thanks for letting us know!
SAP Solution Manager review by Seema A.
Seema A.
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"A great product for end to end lifecycle managing product"

What do you like best?

I really like the solution it offers as far as the whole suite is concerned. Before solution manager came into place, it was extremely hard to manage end to end SAP lifecycle. So it has simplified a lot of management such as development etc in SAP.

What do you dislike?

Sometimes it gets complicated to use the system. There are some security issues as well with the system that SAP needs to hash out.

What business problems are you solving with the product? What benefits have you realized?

End to end lifecycle management for SAP and non SAP systems.

SAP Solution Manager review by User in Management Consulting
User in Management Consulting
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"The governance backbone of SAP ERP change management"

What do you like best?

Capabilities to manage changes within SAP landscape fostering governance and appropriated management of requests

What do you dislike?

Interface and screen are a bit old and complex, but the most important is the robustness of the solution

Recommendations to others considering the product

It is important to set up a well structured IT SolMan team in order to properly implement and cofigurate the solution, along with maintenance.

What business problems are you solving with the product? What benefits have you realized?

Change Governance

Change Management

IT Efficiency

Process Efficiency

SAP Solution Manager review by User
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"SAP Experience"

What do you like best?

Single platform to achieve multiple goals. We use for granting access to different tools within our company. We use it for bobj access, shared drive access, and to submit tickets for any other support situations.

What do you dislike?

It is still not very user friendly. The process a could be a little time consuming.

What business problems are you solving with the product? What benefits have you realized?

Use it for granting access, a common source for documentation.

Kate from G2 Crowd

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* We monitor all SAP Solution Manager reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.