What do you like best?
Senior Management and Sales have a very firm grasp on what Sales Enablement should deliver. Unfortunately, their technology falls short of delivering on the promise. SAVO is a great content management system for a small company that wants to distribute content to a mobile sales force. SAVO does deliver very rich statistics on content consumption and user interaction.
What do you dislike?
SAVO was a true industry leader, blazing new trails in the content management and sales support space when they started in ’99. Since that time, they have expanded their platform by cobbling together functionality that feels like a collection of unrelated apps. Additionally, their attention to detail and quality control is severely lacking. Finally, far too often when asking a question about a difficulty in the user experience the answer was: “That should be covered during end-user training”. Not an acceptable answer in today’s world.
Recommendations to others considering the product
SAVO is ok for an entry level content management system. As your sales enablement needs grow you will find that many of the functions available from SAVO sound like they are what you would want (Sales Onboarding Pro, Sales Presentation Pro, Proposal Pro, RFP Pro, etc.) however they all fall short of the promise. They have many competitors that have more sophisticated technology, enabling them to deliver as promised.
What business problems are you solving with the product? What benefits have you realized?
Having a single source for all information used to support the sales process.
Understanding what content is being used and by which sales executives. This proved very valuable as we used the SAVO platform for a proof of concept with a subset of our total users. These statistics were very helpful in supporting our evaluation.