What do you like best?
Metadata-driven smart playlists help create region- and context-specific playlists in different locations without having to program playlists individually. Setting expiry dates on content also ensures we never have expired product on display.
Also, the Designer suite makes our still images as content more engaging by adding subtle motion and text overlays.
What do you dislike?
The annual maintenance agreements for the different components add up. Getting a quote for a new system has multiple convoluted licenses and line items.
Recommendations to others considering the product
If you want complete ownership over your system and don't want to go the SaaS route for your signage, Scala checks pretty much every box in terms of capability and resilience.
What business problems are you solving with the product? What benefits have you realized?
Our signage system went from DVD player, to an open-source signage platform to Scala, which gave us a much lower-maintenance, more professional and flexible signage platform. Having realtime reports on the status of the players and logs make it easy to ensure uptime.